Virtual Personal Shopper at Long's Drugs
Shoppers at Long's Drugs are taking advantage of having their very own personal shopper. This "virtual sales agent" by Evincii recommends precise and relevant products to consumers in both brick-and-mortar and online stores. The tool delivers an interactive, targeted, search-based platform at the point of decision and gives customers personalized shopping advice within seconds. A "virtual translator" provides a multi-lingual capability, which helps non Spanish-speaking store staff help Spanish-speaking shoppers interactively.