2019 Oscars of Retail Technology Announced

Press enter to search
Close search
Open Menu

2019 Oscars of Retail Technology Announced

By Joe Skorupa - 12/05/2018

No matter what you call it, the annual RIS Software LeaderBoard is one of the most influential studies in retail technology. It is a must-read for retailers making plans for future IT investments and by investment advisers looking for future tech acquisitions.

Many people in the industry call the LeaderBoard the Oscars of retail technology, a well-deserved nickname for a ground-breaking report now in its 19th year.  

What makes it unique is that it clearly spotlights retail software vendors in head-to-head competition based on customer satisfaction scores, i.e. ratings based on evaluations by end users of the software. The LeaderBoard does not pull its punches nor use funny bubbles or dots or waves or hieroglyphics of any kind that obscure results.

In the LeaderBoard, the rankings are clear, liberated of corporate sponsorship to influence results and free of analyst spin, since the data is collected by an independent third-party research firm and then sent to RIS to publish.

Big Winners for 2019

The LeaderBoard contains 50 top-10 lists and one top-20 list plus many quotes by retailers explaining why they voted for a vendor the way they did.

The top-10 leading software vendors in 2019 based on the full set of LeaderBoard data are as follows:


Mi9

Salesforce

Celerant Technology

Cegid Group

ECRS

PCMS Datafit

Jesta I.S.

MultiDev Technologies

Aptos

SAP


Other software providers that achieved top rankings include: Logile, Logility, Lexmark, NGC Software, Profitect, Reflexis, Relex, RTC Group, UTC Retail and more.

Congratulations are due to all of the aforementioned software providers and all others singled out in the 2019 LeaderBoard, who are all winners in their own right due to appearing in one of the 51 top-10 lists above the 40 other vendors whose scores fall below the cut.

To download the report and see the 51 charts, retailer comments and complete analysis click here.

 

More Blog Posts In This Series

NRF 2020: MegaTakeaways Overheard at the Big Show

The NRF Big Show is the world’s greatest showcase for technology designed to create exceptional shopping experiences. Retailers go to the show to listen and learn.

Smart Stores for Smart Shoppers

Say adios to a record number of stores that failed in 2019. They will not be missed except as an example of what not to do. Find out specific steps to take to avoid making 2020 another record year.

Top 10 Software Vendors in Retail

Customer feedback is critical to every retailer and essential to the "2020 RIS Software LeaderBoard." Based on retailer feedback, here are the top-10 software vendors of the year.