25 Best Rated Retail Workplaces
- Costco Wholesale
- Best Buy
- Foot Locker
- American Eagle Outfitters
- Hop Topic
- The Home Depot
- Whole Foods Market
- Gap Inc.
- Hobby Lobby
- Finish Line
- Bath & Body Works
- Barnes & Noble
- T.J. Maxx
Retailers expect a lot from the modern associate. Whether they are fulfilling an online order, interacting with customers, or stocking shelves they have the ability to make or break the path to purchase.
To uncover which retailers are doing the best job attracting and retaining quality retail associates, employment site, Indeed, examined more than 100 million ratings and reviews listed on its company pages. These reviews were filed by actual retail associates and ranked their organizations across five key categories: work/life balance; compensation/benefits; job security/advancement; management; and culture.
The resulting “Top-Rated Retail Companies to Work For in 2018” report ranks the 25 retailers with the highest overall rating, giving some keen insight into which retailers attract the best talent, and why.
The full list is on the right. A quick look at the top five finishers is below.
The privately held Texas-based supermarket chain has more than 350 stores throughout the state as well as northeast Mexico. The more than century old grocer has a loyal following thanks to its commitment to low prices and giving back to the communities it serves. In addition to building external goodwill, the grocer constructs loyalty and engagement with its employees thanks to discounts, a 401K retirement plan, and health insurance. Overall the retailer scored a 4.3 out of 5 in employee submitted reviews on Indeed, scoring high marks for culture and benefits. Ninety-three percent of H-E-B employees approve of CEO Charles Butt’s performance, based on more than 2,600 employee reviews.
Costco is known for its differentiated warehouse-style customer experience, but the experience its workforce enjoys is equally distinctive. Both full-time and part-time associates are eligible to participate in Costco’s extensive benefits package which includes health, dental, vision, prescription program, 401K, life insurance, stock purchase plan and flexible spending. In addition, to the stellar benefits, associates are drawn to the mega warehouse membership chain thanks to is $14.50 an hour starting wage. Overall Costco earned a 4.2 rating out of 5 in the ranking, thanks to a 4.3 compensation/benefits rating, and a 4.0 score on culture.
Wegmans recently turned 100 years old, but the New York-based grocer is far from old school. Its stores are known for extensive and differentiated assortments, as well as an experiential path to purchase. Among their next-gen offerings stores feature food courts, massive prepared food sections and unique beer and wine assortments. The grocer’s unique experience draws in consumers, while it generous benefits package helps attract top-tier talent. The long-list of benefits Wegmans offers its associates includes: medical and dental insurance, 401K, retirement planning, scholarships, life insurance and adoption assistance. Overall the grocer scored a 4.3 rating, with above average results for culture and work/life balance.
Nike is experiencing monumental digital growth thanks to ongoing investment in its mobile-first, digital experience. In addition to its surging digital sales, the global athletic apparel and footwear giant is reinventing its store experience through partnerships, analytics, and personalization. To attract and maintain superior employees with the work-ethic and skills to facilitate long-term sustainable growth, Nike offers relocation benefits, summer hours, discounts, on-site fitness centers, commuter benefits, career development, competitive pay and health benefits.
QuikTrip is an Oklahoma-based chain of convenience stores with more than 700 locations that operates in the Midwest, Southern and Western regions of the U.S. Full-time employee are offered a generous benefits package that includes dental, vision and life insurance ― part-time employees are eligible after one year of service. In addition, the convenience store chain offers 401K, paid time off, end-of-year bonuses, tuition reimbursement, free refreshments, child care reimbursement, and sick pay. The nearly two thousand employees that rated the employer on Indeed gave good marks for compensation (4.2 out of 5), job security (4.1), and culture (4.1).