33rd Annual Retail Technology Study

Benchmark your organization’s tech maturity against more than 80 distinct retail solutions. Discover where your peers are making significant tech investments and what you need to do to keep pace.

In Store Experience

First Look: Nike’s First Jordan-Exclusive Store Opens in Japan

The 9,200 World of Flight Shibuya store, located on Meiji Dori street by the Harajuku trade zone (one of the busiest retail destinations in Japan), opened this March. Take a look.

Social Networking

Why a U.S. TikTok Pullback Could Hurt the Retail and Consumer Goods Business

Whether a ban, pullback, or imposed restrictions, changes to TikTok’s availability could spell trouble for brands who are relying on social commerce more than ever. Learn about the potential repercussions.

Awards
NOW ACCEPTING NOMINATIONS: Top Women in Retail Tech 2023
RIS is now accepting nominations for its seventh annual Top Women in Retail Tech feature. Do you know an exceptional high-ranking retail executive?
Analytics Unite: The Summit for Retail and Consumer Brands
Walgreens’ Melissa Salo Joins AU Roster as Keynote Speaker
Melissa Salo, chief procurement officer for Walgreens Boots Alliance, will be kicking our theme off as Analytics Unite's keynoter, speaking on how to bring data to life. Learn more.
Special Reports
Managing Talent: Win-Win Workforce Management Strategies for the Retail Frontline
In this interactive report, RIS explores how retailers' strategic workforce technology investments are holding up amidst ongoing economic pressures and labor shortages, laying out a roadmap for future priorities and areas of opportunity.

Workforce Management
Implementing Innovative Workforce Management Strategies to Attract and Retain Frontline Staff
In this Q&A, Purna Mishra, founder and CEO at Logile, explores effective workforce management strategies and solutions that today’s retailers can leverage to attract, engage, and retain associates while also improving store operations and customer service.
Sponsored
Workforce Management
Overturning Turnover
Digital technology to help you reverse the great retail resignation.
Retail Executives
RIS Parent EnsembleIQ Strengthens Brands With New Groups
RIS’ parent company EnsembleIQ is combining the strengths of several of its brands to create two new groups — U.S. Grocery and Convenience and Retail Technology — that will help power business growth across several industries.
In Store Experience
Kohl’s Expanding Sephora Store Partnership: 250 New Stores in 2023
This will total 850 stores — the company’s initial goal for the Sephora rollout. Learn more.
Marketing
Kroger’s Retail Media Arm Achieves Fraud Safety Certification
This marks the fourth consecutive year KPM has registered with the certification, which recognizes brands and tech providers who are fighting criminal activity and protecting brand safety across digital advertising.
sustainability
The Body Shop Extends Refill Program To Include Makeup
To further reduce the use of plastic packaging, The Body Shop will now offer refillable makeup products. The move comes a year after the beauty retailer rolled out refill stations across U.S. stores.
Returns Management
Manage Returns for Fraud Control, Sustainability, and the Bottom Line
Retailers have some options for navigating the returns obstacle course in a way that satisfies customers, thwarts fraudsters, and reduces costs and environmental impact. Learn more.
Customer Analytics
Nike Using Consumer Polling In Product Development For ‘Full-Circle’ Experiences
Nike is using consumer insights drawn from loyalty member polling within its product development for the first time.

Most Popular

Q&A With Rom Kosla: How Technology is Helping Ahold Delhaize USA Companies Adapt to Omnichannel Expectations

Kohl’s Expanding Sephora Store Partnership: 250 New Stores in 2023

Walmart Further Elevates Its Fulfillment Centers With Agile Packaging Tech

Giant Eagle’s Jo O’Hazo Named Analytics Unite Retail Co-Chair

Why a U.S. TikTok Pullback Could Hurt the Retail and Consumer Goods Business

Store Experience Study 2023: Remodeling Retail

The annual “Store Experience Study” represents the 20th year of collaboration between RIS News and IHL Group. Benchmark your store technology stack against your peers and discover the retail industry’s tech investment plans for today and into the future.

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