Navigating the holiday season within the constraints of the “new normal” has proved challenging for many top brands and retailers. Here are four top peak pitfalls retailers are facing this year and best practices for navigating them.
As more stores open, especially large stores located in or near shopping centers, controlling traffic and parking will pose a challenge. This means that stores will have to rely heavily on queue management, such as scheduling and customer arrival tracking.
In “Purpose-Driven Analytics: Charting a Course that's Right for Your Business,” Jamie Head will be joined by Rick for a deep dive into building a high-capability analytics solution in alignment with a company’s unique value proposition.
Retailers have beefed up e-commerce capabilities in anticipation of a monster holiday selling season online. The best way to avoid a tsunami of returns is to be proactive and use technology like AI and analytics to spot trends and fix problems before they get out of control. Here’s how.
Blind spots were exposed in the retail supply chain during the pandemic. The RIS Supply Chain Technology Study 2020 identifies them and recommends investments to help retailers recover quickly from future disruptions.
Holiday planning 2020 will be “like no other,” according to Kohl’s CEO, Michelle Gass. To succeed, retailers need to make sharp adjustments to align with changes in consumer behavior caused by the at-home economy.
RIS asked its annual list of top women in retail tech which technology is having the greatest impact now, and where retailers should invest their IT dollars once a level of normalcy returns. Find out what they had to say.