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Who Is the CIO of the Year for 2021?

Help RIS honor retail’s most innovative. Nominate a deserving CIO for RIS’ 10th annual CIO of the Year award.

The Power of AI-Driven Customer Loyalty

As retailers look to make up for sales and win back customers, it is more important now than ever before to illustrate a true and deep understanding of consumers’ wants and needs to cater to them effectively and ultimately generate revenue and drive customer engagement for the long-term.

The retailer views the program as an important component of its customer service and engagement strategy, driving added value thanks to the data that it brings in. While Walmart will make the program more robust, McMillon noted these changes will be unique based on the company’s own assets and capabilities.

New innovations are helping retailers to authenticate products, and track and trace supplies throughout the supply chain.

Walmart is testing delivering groceries into a temperature-controlled boxes placed outside shoppers' homes. Uncover how this fits into Walmart's plans to serve customers however they want.

The retailer pivoted hard and fast during the pandemic as the emergence of the community pharmacy was transformed.

With most shoppers already primed for an omnichannel shopping journey, it’s time for retailers to leverage technologies that offer a seamless experience across channels and help consumers feel safe when shopping in-stores.

How to Pivot Without Replacing All of Your IT

Legacy store IT systems are a roadblock to today's required touchless and mobile services. Learn about the tech that's powering change without ripping out current systems. 

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Vari's 'Flawless' Digital Transformation

Learn how one retailer evolved from disconnected legacy systems into a seamless, pandemic-ready experience.

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Upcoming RIS Events

Blogs

Jan
13

Hip Hop Legend Inspires at RetailROI SuperFriday

Darryl McDaniels, superstar founder of Run-DMC, learned he was in foster care and adopted at age 35. His inspiring story exemplifies the mission of RetailROI’s SuperFriday event.  

Dec
22

Hello 2021, Farewell Year of Chaos

The year of chaos is finally ending. However, instead of doomscrolling, here’s a look at tectonic shifts and lessons learned that will continue to transform retail in 2021.

Jan
15

Best Buy CEO Discusses the Retailer’s 3 Biggest COVID-Induced Disruptions

At CES 2021, Corie Barry laid out the three biggest operational challenges brought on by the pandemic and how the retailer seamless met them as well as its plans for a post-COVID world.

May
11

Retail Tech’s Top Women Discuss COVID-19 Impact

RIS asked its annual list of top women in retail tech which technology is having the greatest impact now, and where retailers should invest their IT dollars once a level of normalcy returns. Find out what they had to say.

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