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Wayfair Sees Supercharged Shift to E-Commerce During Pandemic

Wayfair saw “unprecedented demand” and “record numbers of new and repeat customers” in its second quarter of 2020, as shoppers turned to improving their homes during the pandemic and shopping online. Hear what CEO Niraj Shah has to say about e-commerce adoption going forward.

Context in the Age of the New Consumer: How Data is the Ultimate Differentiator

Retailers and organizations have a unique opportunity to create a digital experience where the consumer feels known and valued based on contextual information like user activity and shopping patterns

People, Connection and Contribution: 4 Ways to Break Down Silos in Retail

A store’s internal culture is inseparable from business results, and the best-run stores have one thing in common: effective and harmonious communication within the organization.

Despite Dick’s Sporting Goods slowing down its store growth, the sporting goods chain is opening 11 new stores in nine states this month.

Even if COVID-19 was eradicated tomorrow, the long-term supply chain impacts would persist for at least many months still. With that, retailers must adapt existing supply chain systems and processes to minimize pandemic impacts for both the short and long-term.

The back-to-school buying season is here, and both parents and retailers are preparing for an unprecedented, unpredictable event that won’t look anything like the sales of the past. To successfully connect with customers, retailers will have to dig deeper into a few key trends.

Your customer is the point of sale wherever they go, so it’s very important for retailers to utilize customer insights to understand the customer journey through a blended channel of technology, physical outlets and customer experience.

Analytics Unite, the Summit for Retailers and Consumer Brands, has been redefined as a 100% virtual experience to continue serving as an essential destination where retailers and CG executives can learn and share ideas.

Smart Pricing Strategies for the Post-COVID World

Uncover the technologies and strategies needed to take your pricing capabilities to the next level as retail powers full steam into pandemic recovery.

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Retail & Consumer Goods Analytics Study

Uncover the analytic shifts happening in retail and consumer goods today and benchmark the industry’s analytic maturity.

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How Kroger Solved the ROI of Home Delivery

Some of retail’s smartest brains believe profitable home delivery, especially in grocery, can’t be done. Kroger proves them wrong.


Why “Essential” Is the Gangster Move in Retail

The pandemic has had a profound impact on shopper behavior and retail success, but will it last? One thing will. “Essential” retailing. Find out why.


Retail Tech’s Top Women Discuss COVID-19 Impact

RIS asked its annual list of top women in retail tech which technology is having the greatest impact now, and where retailers should invest their IT dollars once a level of normalcy returns. Find out what they had to say.


Black Friday Sets Online Sales Record

While store traffic declined, this year’s rendition of the official kick off to the holiday shopping season raked in a record $7.4 billion in online sales. Check out the early results.

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