Wayfair saw “unprecedented demand” and “record numbers of new and repeat customers” in its second quarter of 2020, as shoppers turned to improving their homes during the pandemic and shopping online. Hear what CEO Niraj Shah has to say about e-commerce adoption going forward.
Even if COVID-19 was eradicated tomorrow, the long-term supply chain impacts would persist for at least many months still. With that, retailers must adapt existing supply chain systems and processes to minimize pandemic impacts for both the short and long-term.
The back-to-school buying season is here, and both parents and retailers are preparing for an unprecedented, unpredictable event that won’t look anything like the sales of the past. To successfully connect with customers, retailers will have to dig deeper into a few key trends.
Your customer is the point of sale wherever they go, so it’s very important for retailers to utilize customer insights to understand the customer journey through a blended channel of technology, physical outlets and customer experience.
Analytics Unite, the Summit for Retailers and Consumer Brands, has been redefined as a 100% virtual experience to continue serving as an essential destination where retailers and CG executives can learn and share ideas.
RIS asked its annual list of top women in retail tech which technology is having the greatest impact now, and where retailers should invest their IT dollars once a level of normalcy returns. Find out what they had to say.