Despite the doom mongering, many brick-and-mortar stores are doing very nicely online, and so are smaller e-commerce players, with average e-commerce businesses reporting a 15% increase in annual revenue since April — despite the assumption that the entire retail sector is in crisis mode.
Explore why retailers are adding buy-now-pay-later (BNPL) solutions to their POS toolbox, including:
growth in the BNPL segment; reasons shoppers are turning to BNPL; how retailers are using BNPL to improve the customer experience; and the benefits to retailers.
Join the RIS & CGT analytics communities on May 18-20 for a virtual experience that provides retail and consumer goods executives with the unprecedented opportunity to learn from and network with the industry’s leading analytic experts from around the world.
Macy’s has announced more changes to its senior leadership team, including the appointment of Laura Miller as its chief information officer, eliminating its COO role, and an empty CEO spot. Find out who will fill the CIO role and more.
The pandemic lit a fire under retailers to expand the use of robotics, but COVID-19 is not the only accelerant. Advancements in AI, computer vision and sensing systems are also boosting bots.
The age of COVID-19 put a premium on processes that protect customers and associates.
The furniture and home goods retailer has been doubling its business every two years since going public five years ago. CEO co-founder and CEO Niraj Shah discusses the keys to the retailer’s meteoric rise.