33rd Annual Retail Technology Study

Benchmark your organization’s tech maturity against more than 80 distinct retail solutions. Discover where your peers are making significant tech investments and what you need to do to keep pace.

RIS Talks

Q&A With Rom Kosla: How Technology is Helping Ahold Delhaize USA Companies Adapt to Omnichannel Expectations

Grocery retail group Ahold Delhaize USA is investing to transform and expand its IT operations, in the final stages of a $480 million investment.

Workforce Management

How Schnucks Optimized Frontline Operational Workflows and Fine-tuned Flexible Scheduling

Schnucks’ chief data and deputy chief information officer, Tom Henry, outlines how the supermarket's tech investment has eased up scheduling issues, increased forecasting accuracy, and allowed the company to meet staff needs more effectively.

Awards
NOW ACCEPTING NOMINATIONS: Top Women in Retail Tech 2023
RIS is now accepting nominations for its seventh annual Top Women in Retail Tech feature. Do you know an exceptional high-ranking retail executive?
GroceryTech
New GroceryTech Event In Search of Engaging, Expert Speakers
Do you have an exciting grocery story to tell? Have you transformed your operations through the use of next-gen technology or consumer engagement strategies? We would love to hear about it and feature it at this year’s GroceryTech.
In Store Experience
Kohl’s Expanding Sephora Store Partnership: 250 New Stores in 2023
This will total 850 stores — the company’s initial goal for the Sephora rollout. Learn more.

In Store Experience
First Look: Nike’s First Jordan-Exclusive Store Opens in Japan
The 9,200 World of Flight Shibuya store, located on Meiji Dori street by the Harajuku trade zone (one of the busiest retail destinations in Japan), opened this March. Take a look.
Social Networking
Why a U.S. TikTok Pullback Could Hurt the Retail and Consumer Goods Business
Whether a ban, pullback, or imposed restrictions, changes to TikTok’s availability could spell trouble for brands who are relying on social commerce more than ever. Learn about the potential repercussions.
Marketing
Kroger’s Retail Media Arm Achieves Fraud Safety Certification
This marks the fourth consecutive year KPM has registered with the certification, which recognizes brands and tech providers who are fighting criminal activity and protecting brand safety across digital advertising.
sustainability
The Body Shop Extends Refill Program To Include Makeup
To further reduce the use of plastic packaging, The Body Shop will now offer refillable makeup products. The move comes a year after the beauty retailer rolled out refill stations across U.S. stores.
Returns Management
Manage Returns for Fraud Control, Sustainability, and the Bottom Line
Retailers have some options for navigating the returns obstacle course in a way that satisfies customers, thwarts fraudsters, and reduces costs and environmental impact. Learn more.
Customer Analytics
Nike Using Consumer Polling In Product Development For ‘Full-Circle’ Experiences
Nike is using consumer insights drawn from loyalty member polling within its product development for the first time.
Analytics Unite: The Summit for Retail and Consumer Brands
Kum & Go’s Matt Weber Joins Expert-Packed Analytics Unite Lineup
We are excited to announce that Matt Weber, director of business insights and analytics at Kum & Go, will be speaking at Analytics Unite, diving deep into the topic of how analytics can lead to healthier food choices.
Retail Executives
Giant Eagle CEO Departs After 11-Year Run
Bill Artman has been named interim CEO of Giant Eagle, Inc., marking the departure of long-time CEO Laura Karet.

Store Experience Study 2023: Remodeling Retail

The annual “Store Experience Study” represents the 20th year of collaboration between RIS News and IHL Group. Benchmark your store technology stack against your peers and discover the retail industry’s tech investment plans for today and into the future.

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