Ace Hardware’s Data-Driven Approach to Workforce Management

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Ace Hardware’s Data-Driven Approach to Workforce Management


Ace Hardware Corporation has selected Atlanta-based tech startup Deputy as its recommended workforce management and scheduling solution to its community of store owners and managers. 

“At Ace Hardware, it is important to streamline operations as much as possible to continue delivering on our helpful promise,” said Andy Enright, VP retail development, Ace Hardware. “Deputy will help by providing an easy-to-use, data-driven approach to optimize schedules, tasks and ultimately spend more time serving our customers.”

Deputy’s employee management tool is designed to seamlessly connect businesses and employees. By simplifying scheduling, timesheets, tasks and workplace communication, the solution helps businesses transform operations and empower employees to work the way they want.

“Not only does it take less time to make a schedule in Deputy, but after I’m done making it, there’s nothing else required from me until it’s time to make schedules again the next month,” said Bobby Heuser, owner of Heuser Ace Hardware in Bluffton, South Carolina, whose store experienced a 50% increase in efficiency after adopting Deputy platform. “Deputy enables my employees to do everything they need in one place, whether swapping shifts, putting in leave requests or sending out a message for everyone on the team.”

To help solidify its relationship with Ace’s independent retailer community, Deputy will run a series of educational workshops on navigating planning and scheduling legislation for members of the Ace Hardware network at its upcoming fall convention in Atlanta this September.

“Deputy and Ace Hardware share an important philosophy when it comes to people,” said Steven Power, global president at Deputy. “We understand that empowering everyone to ‘act like an owner’ motivates individuals to be more present in their roles and deliver a world-class experience that keeps customers coming back again and again."