2023 was a banner year in retail technology, marked by the exciting, evolving status of generative AI and the tools that it fuels. And there was plenty of note beyond gen AI, plus a lot to look forward to in the upcoming year. On December 5th, AWS’ David Dorf joined RIS News’ editor-in-chief, Jamie Goodman, to map out a vision for the future of retail tech in 2024.
Drawing on a blog authored by Dorf, the webinar focused on the ten most essential trends and technologies to look out for at the moment. While it's impossible to predict with 100% accuracy what will shape the industry in months to come, Dorf and Goodman gave a comprehensive picture of what retail and CPG leaders ought to have on their radars, touching on retail shrink, sustainability, immersive retail, MACH, retail media, and, of course, the ongoing influence of generative AI.
Delve into the webinar transcript to see what's on the horizon in 2024.