Amazon’s Latest Fulfillment Innovation Makes Home Delivery Simpler
Amazon continues to push the fulfillment envelope with the release of Hub by Amazon, a delivery solution for apartments that brings convenience and consistency to the delivery experience.
Over 500,000 residents — from New York City to San Francisco — already have access to the Hub by Amazon with thousands more gaining access each month as new Hubs are installed in apartment communities across the country.
Designed for the safe storage of packages, the Hub works for deliveries from any sender, not just Amazon. Residents have their orders and shipments addressed to their apartment as they normally would, and when their package is delivered to the Hub — whether in a high-rise building or garden-style apartment — it is safely stored, waiting for pickup.
“We’re always striving to make things easier for our customers. Building on Amazon’s expertise in locker solutions, the Hub addresses frustrations from property owners, carriers and residents concerning package delivery,” said Patrick Supanc, director, Amazon Worldwide Lockers and Pickup. “The Hub simplifies delivery for residents, offering quick and secure access to packages, day or night. For delivery providers, it offers a single, convenient location for package drop-off and gives property managers time and resources back to focus on other priorities.”
With this amenity, apartment residents no longer need to wait for property staff to deliver a package or adjust their schedules for limited pickup windows at front desks. Property owners and managers also benefit from the Hub by Amazon as it takes on package tasks regularly handled by property staff, decluttering lobbies and allowing onsite staff time for other priorities.