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Analytics

All the news and featured content retailers need about analytics, including information on business intelligence, big data, machine learning, artificial intelligence and more. 

 

Macy’s Hit with Targeted Data Breach

The mega department store chain’s systems were hacked, compromising vital shopper data. Learn the details of the targeted attack and Macy’s ongoing response.

What Went Wrong: Build-A-Bear Workshop

Was Build-A-Bear Workshop's "Pay Your Age Day" event its most successful failure?

The retailer’s new data-driven app helps customers make more informed, healthier purchase decisions while simultaneously tailoring the path to purchase.

Artificial Intelligence isn’t a panacea – it takes a great deal of clean, trusted data and a clear understanding of goals: expectations and outcomes.

An executive’s guide to new trends, consumer behavior, retail disruption, innovation, technology and the rapidly changing landscape of the industry.

Every so often technology emerges that is so far ahead of everything else it seems like magic. Ocado, builder of the Ocado Smart Platform of automated robotic systems for grocery warehouses, falls into this category..

Who are the people in your neighborhood? Nike analyzed buying patterns, app usage and engagement of local LA-area NikePlus members to curate its first Nike Live concept store. Get a peek at the design, inventory and features, before the store opens to the public.

Retail success is impossible without knowledgeable and innovative leaders willing to put in the work to move the industry forward. See which 10 industry stalwarts were chosen for RIS’ annual look at retail’s most influential.

Download this Trendagram to learn how WiFi analytics can help you tap into a wealth of customer data to reveal clear customer behavior patterns that can supercharge your business.

In the face of online innovation, how can brick and mortar retailers compete with algorithms, Big Data and the convenience of front-door delivery? Retailers will need to experiment with their physical space and how they sell. Here several examples of retailers doing this today.

The 2018 "Top 100 Global Brand Love List" sheds light on which retailers consumers not only connect with, but share their love with others in social media posts. Discover which 10 retailers topped the list and joined the ranks of Amazon, Etsy, and Apple as top loved brands.

The 2018 Retail Technology Innovation Index is the industry’s only algorithm-based index that highlights the most innovative technology companies successfully advancing retailer businesses.  

RIS explores three of the hottest topics in supply chain today: hyper localization, last-mile innovation and collaboration. Learn how to meet the needs of today's shoppers with a fluid and dynamic, real-time supply chain.

One of the best ways for retailers to differentiate themselves from others is to master the art of delivering exceptional customer experience (CX) by leveraging next-gen tools. However, the recipe for CX success doesn't just lie in technology, but also the human touch.

At the 2018 Retail Experience Summit, MGM Resorts International executive director, merchandise planning and retail systems, Steve Schnur, will present a closed-door session to explore these questions and more about one of the hottest topics in retail.

Sports retailers have to play hardball to keep up with demand and stand out in an increasingly competitive market. But what does that really look like? It starts with the genuine feedback of your customer base.

EnsembleIQ has purchased substantially all of the media, digital and event assets from New York City-based Lebhar-Friedman. Learn the details of this breaking news.

Personalization, Personalized Marketing

Mega-retailers and mega-vendors are aggressively investing in ways to hack our basic human senses. They are using biological data and human emotion algorithms that fuse the physical, digital and biological spheres.

Retailers are feeling the pressure to evolve, but many still aren’t sure where to start. Here are five tips that will help you hone in on the essential prerequisites and technologies that are part of every retailer's digital transformation.

L’OCCITANE en Provence, a global natural beauty products and cosmetics manufacturer and retailer, will bring the brand's in-store shopping experience online. Founded in 1976, L’OCCITANE has more than 3,000 stores across more than 90 countries with upwards of 50 e-commerce websites.

As the arts and crafts segment continues to struggle, industry leader Michaels is deploying a host of new technology to greater connect with core customers and lure casual shoppers to the brand.

Blue Yonder will power JDA’s next generation Luminate platform, enabling retailers to make more intelligent, profitable decisions in their digital transformations.Learn the details.

At the 2018 Retail Experience Summit, Canadian Tire Corporation's vice president Intelligent Automation, Cari Covent, will share how Canadian Tire is leading the way in this cutting-edge approach and how retail computing will be changed forever.

At RES 2018, retail insider Sterling Hawkins will explore the growing importance of storytelling and experience in retail success and the role virtual and augmented reality play in becoming truly customer centric.

Despite announcing it will close more than 150 cafes over the next year Starbucks is still optimistic about its future growth. Read on and discover the role technology will play in the coffee giant’s aggressive growth plans.

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