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All the news and content you need about retail analytics, including information on retail tech such as business intelligence, big data, machine learning, artificial intelligence and more. 

 

Salesforce Releases Digital 360 to Personalize Customer Experiences

Salesforce’s new Digital 360 platform combines its Marketing Cloud, Commerce Cloud and Experience Cloud solutions into a single source of truth for personalizing customer experiences.

4 Advances in Precise Location-Based Technology To Benefit Retail

As modern retailers continue to push for technological solutions aimed at reaching customers and streamlining processes, many tech-savvy companies have taken to using location-based solutions (LBS).

Whether a national chain or a mom-and-pop, all retailers were plunged into a new operating model at the onset of COVID-19. In this case study, we explored how two different grocers modernized their route to market and their digital storefronts in order to successfully serve customers during the health crisis.

Kroger has teamed up with a visual artificial intelligence company to redefine its customer experience. Learn about the technolgy it plans to deploy at 2,500 stores across the country.

Bed Bath & Beyond's multi-year collaboration is intended to help it rebuild authority in the home, baby, beauty and wellness markets.

Although labor has served as AutoZone’s largest expense, the retailer for years struggled with inflexible workforce management systems that were capped off by poor integrations.

Cuddle's AI-powered, voice-enabled business analytics platform automatically detects patterns in enterprise data and alerts users on what they need to know before asking.

While COVID-19 has wrought great uncertainty, dramatic shifts in consumer behavior have also unlocked opportunities for savvy retailers. Learn how a next-gen tech infrastructure coupled with strong leadership can help seize these opportunities.

Ulta Beauty posted record e-commerce growth and launched new digital technology, including a new chatbot, service-booking tool, and updated GLAMlab capabilities in its Q2. Learn how Ulta is meeting the needs of beauty shoppers during the health crisis.

Retail leaders urgently need to get closer to their customers and understand their changing needs in real-time. Successful sellers are accelerating digital e-commerce transformations, enabling hyper-personalized omnichannel experiences and reimagining the in-store experience.

The beauty company's investment in artificial intelligence and augmented reality are paying off when it comes to consumer engagement.

Gaping holes emerged in the retail supply chain during the early days of the COVID-19 pandemic. In the 2020 Supply Chain Technology Study, RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can improve their ability to recover quickly from future disruptions.

Digital grocery demand is surging and grocery retailers must tackle this monumental shift in consumer behavior now to keep up with peaks and improve margins. Learn how artificial intelligence and machine learning can make all the difference and help grocers master their e-commerce grocery strategy.

The Coach, Kate Spade and Stuart Weitzman parent company reported a narrower-than-expected loss and acquired nearly 1 million new customers across North America through its digital channels. Find out how and the retail tech the three are investing in to continue to capture digital shoppers.

Data is the new oil and analytics is the refinery — this timeworn phrase continues to hold water, but it’s next-gen analytics taking the driver’s seat in today’s retail industry. We dive into the Retail and Consumer Goods Analytics Study 2020 to put even more context behind the numbers.

We are now entering a leadership and management true moment-of-truth — a test, if you will, with everything on the table. Make no mistake: A momentous market shift over the next 24-60 months is afoot.

Canadian Tire Corporation saw online sales skyrocket, but it wasn’t enough to offset a loss from store closures. Hear how the retailer is investing in its digital experience moving forward.

A look at how retailers should explore their pricing strategies in order to keep their shoppers engaged while also structuring for a long-term healthy business model.

Retailers and organizations have a unique opportunity to create a digital experience where the consumer feels known and valued based on contextual information like user activity and shopping patterns

The company anticipates revenue and profit margin increases of up to 0.8% and order fulfillment increases of up to 75% as a result of the new solution.

Even if COVID-19 was eradicated tomorrow, the long-term supply chain impacts would persist for at least many months still. With that, retailers must adapt existing supply chain systems and processes to minimize pandemic impacts for both the short and long-term.

VIEW ON-DEMAND! Date: August 27th at 2:00 PM EDT Discover how AutoZone, a leading auto parts retailer with over 6,000 stores, improved labor compliance and optimized labor scheduling by implementing intelligent workforce management across all stores. Tom Newbern, Executive Vice President o

REGISTER HERE! Date: September 1st at 2:00 PM EDT Consumer behavior is constantly evolving, that is nothing new ― but the onset of the COVID-19 pandemic has accelerated this ongoing evolution like never before.

A deep dive into the need for speed in forecasting, what COVID-19 has taught us about the value of statistical forecasting — and how corporate culture can make or break even the best tech stack.

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