Analytics

Holiday Retail Forecasts and Predictions 2023
For retailers, the holiday season is here. Succeeding in the next few months and into 2024 requires analyzing and understanding shoppers. Here to help retailers strategize, RIS presents our fourth annual guide to peak selling season.
Rethinking Personal Shoppers With AI Search
Why don’t retailers fire their old site search engines when there is an AI alternative that will understand which products their customers really want?

Tech Transformation Videos
Mark Kirkham of PepsiCo on the Evolving Use of Data
Mark Kirkham, SVP and CMO of PepsiCo's International Beverages business, discusses the evolution of data usage, particularly in partnerships with retailers.
Tech Transformation Podcasts
PepsiCo’s Mark Kirkham On New Data Partnerships
PepsiCo is not only entering first-of-its-kind relationships with companies like Spotify and EA Sports, but it’s also looking ahead to how it might use the data to drive further value at retail and for its retail partners.
Latest Retail News
Estée Lauder Expands Use of Generative AI with Google Cloud
The Estée Lauder Companies Inc. is expanding its Cloud presence and increasing its use of generative AI with a view to building out digital experiences across its collection of brands.
Analytics
La-Z-Boy Leverages Omnichannel Customer Experience Insights to Boost Customer Satisfaction
La-Z-Boy will leverage an omnichannel listening XI Platform, allowing them to use deep-learning AI and text analytics to better understand their customers’ needs.
Supply Chain and Merchandising
PacSun Enhances Omnichannel Shopping Experience
PacSun is upgrading its POS system, with a view to bringing the omnichannel experience to a broader segment of customers. Get the details.
Supply Chain and Merchandising
Walmart Reports Solid Second Quarter Revenue Growth
Walmart’s second-quarter earnings release showed inflation isn’t deterring their consumers from shopping with the retail giant, highlighted by solid revenue growth of 5.7% and operating income growing faster at 6.7%.
Artificial Intelligence
How AI Model Testing and Monitoring Protect Retailers’ Bottom Lines
According to the World Economic Forum, retail spending on AI is predicted to grow from $4.9B in 2021 to $52B by 2029. Artificial Intelligence and Machine Learning (AI/ML) have the potential for far-reaching impact on retailers and brands.
Analytics
Home Depot Explains How It’s Improving On-Shelf Availability Through Computer Vision
Learn how The Home Depot is applying computer vision technology to “narrow the gap” between its in-stock inventory and its on-shelf inventory, as well as how a $1 billion compensation investment is panning out.
Artificial Intelligence
AI-Mature Orgs More Likely to Consider AI for Every Possible Use Case: Gartner
A new Gartner survey reveals that 55% of organizations that have previously used AI will consistently consider AI for new use cases in the future, with 52% of organizations conveying risk factors as a critical consideration when assessing new AI use cases.
Artificial Intelligence
Amazon Taps Generative AI for Product Review Summaries
Amazon is testing AI-generated consumer reviews, rolling out features that pick out and summarize common customer sentiment towards particular products.
Marketing
Nathan’s Famous Builds Out Data-Fueled Localized Marketing Capabilities
The fast-casual hot dog franchise is elevating its customer engagement and centralizing data to refine its marketing efforts.
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Blogs
Don’t Let Retail Data Slip Away. Use It to Build Better Experiences.
Digitalization helps retailers turn data into great experiences. Find out how.

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