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Artificial Intelligence

A collection of news, articles and other featured content about Artificial Intelligence.

Walmart Bringing 2-Hour Delivery to U.S. Stores; Previews AI Produce Scale in China

Walmart is expanding Express Delivery to get more orders to shoppers in under two hours, but the convenience comes with a hefty price. Meanwhile, its AI-powered produce scale in China means to reduce the help consumers need during self-checkout.

Learn how boutique maternity and children’s apparel retailer JoJo Maman Bébéus ed AI-driven personalized messaging to produce a 25% uplift in conversion.

Machine learning is the AI focal point for your CRM tool and can be the key to boosting your customer acquisition. 

In an era where the customers talk through data, Simons will be able to hear not only when they're "shouting things, but also just whispering very quietly," says CEO Peter Simons. Learn how Simons is using predictive analytics and AI to accurately forecast demand, generate shipments, allocate products, calculate replenishment, and optimize promotions.

Retailers need to ensure their workforce is equipped with access to the data insights and purchase profiles to respond to the customer needs and preferences.

30th Annual Retail Technology Study

For 30 years RIS has been benchmarking retail’s tech maturity with its annual Retail Technology Study. For the 30th anniversary we carry on the tradition and dive deep into the modern retail tech stack, exploring more than 80 different technologies.

As AI continues to further integrate into retailers’ internal and customer-facing processes, it’s critical to understand how traditional retailers can create AI focus areas to see the best results.

Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.

The new retail landscape will need to be more data driven, more dynamic and substantially leaner.  

Amazon and Walmart are still battling it out for retail dominance with breakneck innovations and technology investments. Last time we reported on how these two giants stack up, readers voted on who was winning in five key areas. Get the results and updates on where they are today in these critical growth areas.

While AI and machine learning (ML) offer retailers great leaps toward offering exceptional customer experiences, customer data lies at the heart of these operations, and protecting that data will be key as retailers implement automation and personalization strategies.

A new, free tool for U.S. businesses is designed to help reduce critical product shortages during the coronavirus health crisis via artificial intelligence and big data.

How leveraging data lets retailers address crisis-driven consumer demand.

2020 Store Experience Study

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

The tech, which combines computer vision, sensor fusion and deep learning, detects what consumers remove or return from shelves, tallying them in a virtual cart.

CVS Health will continue to invest in its tech infrastructure as part of its plans to deliver more personalized and localized health care services.

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