Artificial Intelligence

With the release of ChatGPT in November 2022 and the resulting hype surrounding generative AI, the spotlight is back on artificial intelligence – but this time, the attitude in the retail industry at large has changed.

RIS and PG’s annual Grocery Tech Trends Study benchmarks grocers’ up-and-coming tech investment plans, while a first-of-its-kind companion consumer study highlights shoppers’ preferences in-store and online. See if your company is on the right track toward a digitally powered future.

Thomas Ortis, CMO of Eboost, an energy drink and supplement company, shares how they’re using digital twins and generative AI to connect with consumers.

Learn how the energy drink and supplement company is using generative AI to chat with digital twins of its customers.

Amazon reveals details of its first fully autonomous mobile warehouse robot.

The online resale marketplace is tapping into machine learning technology to make transactions more personalized and convenient for shoppers.

Kroger reports a detailed a focus on data analytics and AI-driven personalization to innovate the customer and employee experience.

Retail brands that juggle anywhere from tens to hundreds to thousands of brick-and-mortar stores will run into a unique challenge when it comes to creating a strong online presence and connecting personally with their customers.

Retailers understand that data isn’t static, and an effective data strategy is one that includes iteration, flexibility, and overhauling, when necessary. Learn how to rethink and reevaluate your approach.

Supply chain management is a critical aspect of the retail industry and is crucial to your company's success. Advancements in artificial intelligence have made it possible to streamline your supply chain operations, making them more efficient and cost-effective.

Forever 21 and Mattel are joining forces to launch a new ‘phygital’ capsule collection inspired by Barbie. The pieces will be available in brick-and-mortar stores and in the metaverse.

Today’s shopper expects to see results that speak to them, which is why showing them your brand understands their needs is so important and will send them down the right path. Enter the age of search personalization.