August 2020

  • Critical Considerations for Frontline Workers in Retail

    COVID-19 has accelerated the need for retailers to significantly alter and enhance their operating models, incorporating best practices and technologies that empower employees to function as high-value, knowledgeable, customer-oriented members of the team.
  • A New Frontier for Frontline Retail Workers

    More than ever before, retailers must understand their customer-facing employees’ role and undertake initiatives to ensure that frontline employees remain safe, empowered, and satisfied on the job.
    a man talking on a cell phone
Advertisement