August 2020

First Look: Inside Amazon's First Amazon Fresh Grocery Store

Amazon has opened its first namesake grocery store, Amazon Fresh, in Woodland Hills, CA, and, as you’d expect, it’s packed with retail innovation. See videos, photos and more of the freshest new store in town.

A New Frontier for Frontline Retail Workers

More than ever before, retailers must understand their customer-facing employees’ role and undertake initiatives to ensure that frontline employees remain safe, empowered, and satisfied on the job. Developing and acting upon this understanding is critical if retailers are to succeed in the wake of COVID-19 and beyond.

Critical Considerations for Frontline Workers in Retail

COVID-19 has accelerated the need for retailers to significantly alter and enhance their operating models, incorporating best practices and technologies that empower employees to function as high-value, knowledgeable, customer-oriented members of the team.

Prepared to Pivot: Establishing Infrastructure for Retail’s Ever-Changing Future

A fast-evolving market is forcing retailers to accelerate their transition to fully digitized stores. But smart tech innovations put a lot of demands on the network. Find out which elements of a strong digital infrastructure are especially important to ensure these technologies deliver a great customer experience. Agile, digitally enabled retailers rely on key store technologies to quickly adapt to change. Here are the must-have capabilities to ensure your digital infrastructure is up to the task.

Supply Chain Technology Study 2020: Balancing Supply Chain Resilience and Efficiency

Gaping holes emerged in the retail supply chain during the early days of the COVID-19 pandemic. In the 2020 Supply Chain Technology Study, RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can improve their ability to recover quickly from future disruptions.

Mastering Digital Grocery Demand With Algorithms

Digital grocery demand is surging and grocery retailers must tackle this monumental shift in consumer behavior now to keep up with peaks and improve margins. Learn how artificial intelligence and machine learning can make all the difference and help grocers master their e-commerce grocery strategy.

Top 10 Retailers for the Digital Experience

Apparel Retailer Ralph Lauren took the top spot in this fourth annual e-commerce report. Find out which retailers joined the apparel retailer on the list and the Top 10 Fastest Loading Retail Sites.

Digital Efforts Bring Coach, Kate Spade Owner 1 Million New Customers

The Coach, Kate Spade and Stuart Weitzman parent company reported a narrower-than-expected loss and acquired nearly 1 million new customers across North America through its digital channels. Find out how and the retail tech the three are investing in to continue to capture digital shoppers.

Retailers Take on Back-to-School Shopping Amidst the Uncertainty of a Pandemic

There’s no doubt this may be the strangest back to school season on record. As class supply lists hit parents’ inboxes, many are still debating if they will even send their children into the classroom this fall. However, as the COVID-19 pandemic continues to threaten the normalcy of purchasing paper and pencils, there’s still time for retailers to ramp up their back to school promotions.