ARTICLES BY THIS AUTHOR

09/20/2023

Dick’s Executive Chairman Ed Stack Named NRF’s Visionary for 2024

The award presentation will take place at the ninth annual NRF Foundation Honors event on January 14 in New York City. Learn more.
09/20/2023

Walmart and Panera Bread Introduce New App Features for Streamlined Shopping, Ordering, and Delivery

The new features include single swipe ordering and subscription delivery services. Get the details.
09/18/2023

Albertsons Rolls Out 30-Minute Grocery Pickup and Delivery Service

The grocery retailer has extended its 'Flash' service for rapid pick-up and delivery orders across multiple banner stores.
09/13/2023

Amazon Taps AI to Expand Sellers’ Ecosystem and Supply Chain Capabilities

Amazon is building out its supply chain services for sellers, offering merchants the ability to distribute products from its warehouses to physical stores and fulfillment centers.
09/11/2023

BJ’s Names Anjana Harve New CIO and EVP

Harve has been appointed executive vice president and chief information officer at BJ's Wholesale Club, effective immediately.
09/06/2023

Navigating the Future of E-commerce: Lessons from Ember's Agile Integration Journey

In this webinar transcript, Zach Horton, senior director of logistics, supply & demand planning delves into Ember’s journey to building a future-proof global e-commerce business and the role of integration in facilitating a seamless consumer experience.
09/05/2023

Thriving Through Change: Insights from NTT DATA's Jeff Van Pelt

As part of the CGT/RIS Executive Council, Van Pelt shares decades' worth of knowledge in the CPG industry with fellow members, offering insights that serve as a compass for staying ahead in a business that is anything but predictable.
08/31/2023

Crate & Barrel to Double Size of Technology Team and Build New Tech Stack

Crate & Barrel has unveiled a multi-year investment plan aimed at developing tech talent and optimizing the customer experience. 
09/13/2023

Stepping Into Success: Viscata’s Data-Fueled Journey To Elevated Customer Experiences

In this conversation with RIS News, Viscata’s operations director, Guillaume Benoit outlines how taking a data-driven approach has allowed the company to improve its handmade products and services, improve return rates, and get closer to the needs of its loyal customer base.
08/30/2023

Adore Me Harnesses AI for Elevated Team Synergy and Collaboration

The direct-to-consumer lingerie brand, owned by Victoria’s Secret, is broadening its use of generative AI to enhance customer experiences, craft marketing materials, and accelerate the pace of innovation.