bebe Reports, Thwarts November Data Breach

12/5/2014
bebe stores, inc. recently detected suspicious activity on computers that operate the payment processing system for its stores. In response, the retailer immediately engaged a leading computer security firm to block the attack from continuing.

Based on its investigation to date, bebe believes the attack was focused on and limited to data from payment cards swiped in its U.S., Puerto Rico and U.S. Virgin Islands stores during a short window between Nov. 8, 2014 and Nov. 26, 2014. This data may have included cardholder name, account number, expiration date, and verification code. Purchases made through the bebe's website, mobile site/application, or in Canada, or its international stores were not affected. bebe believes customers can feel confident in continuing to use their payment cards in bebe stores.

The retailer wanted to let its customers know about this incident as soon as it could. Customers who used a payment card at a U.S., Puerto Rico or U.S. Virgin Islands store during this time frame should review their account statements for any unauthorized activity. If they see any unauthorized charges, they should contact the bank that issued the card. The credit card companies typically guarantee that cardholders will not be responsible for fraudulent charges.

"Our relationship with our customers is of the highest priority and we recognize the importance of protecting their information," said Jim Wiggett, CEO, bebe. "We moved quickly to block this attack and have taken steps to further enhance our security measures."

To assist customers who may have been affected by this incident, bebe is offering credit monitoring services for one year at no cost to customers who made a purchase using a payment card at a U.S., Puerto Rico or U.S. Virgin Islands store during that time frame. The retailer regrets any inconvenience this incident may cause.
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