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12/09/2020

Best Buy Canada Updating POS and Loyalty

Jamie Grill-Goodman
Senior Editor
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Best Buy Canada is updating its in-store POS and loyalty to integrate with its e-commerce.

The subsidiary of Best Buy Co., which operates over 175 stores in Canada, has selected NCR’s Advanced Store Point of Sale (POS) and Loyalty software. The solution is a key component of NCR’s Next-Generation Retail Store Architecture, which will help Best Buy Canada deliver in-store customer experiences. Best Buy Canada is currently rolling the software out across all 175 locations.

Best Buy Canada was seeking a modern, flexible point-of-sale software that could easily integrate with its e-commerce, inventory and order management systems. Additionally, the retailer wanted a solution that could be deployed quickly and upgraded easily. After surveying other vendors and researching similar industry solutions, NCR emerged as Best Buy Canada’s preferred solution.

“As we transition our POS platform, we are adopting a strategy and design that is focused on customer experience that will add significant incremental value to Best Buy’s in-store purchase offerings,” said Dave Evans, CTO and VP technology, Best Buy Canada Ltd. “We are pleased that our partnership with NCR will demonstrate our ability to combine elements of project-based delivery with Best Buy’s progressive, agile product model methodology.”

“We provide retailers with the technology they need to run their stores now and in the future, so they can focus on delivering the most compelling customer experience,” said David Wilkinson, president and general manager of NCR global Retail. “We are pleased to work with Best Buy Canada as they evolve their retail technology strategy.”