Advertisement
09/27/2010

Best Buy Expands Store Shipping and Pickup Options for Holiday 2010

Best Buy already boasts a 40% store pickup rate for its online purchases. For the 2010 holiday season, that percentage could go even higher with the retailer's recently launched Store Pickup Plus program.

The program offers the following options for Best Buy customers:
Store Pickup: Buy online and pick up orders in as little as 45 minutes with no shipping charges.
Ship-To-Store: Out-of-stock products that are available online shipped to any Best Buy store for customer pickup, with no shipping charges.
Friends & Family Pickup: Customers can place an order online and have someone else pick it up, giving out-of-town relatives immediate access to a purchase.
Warehouse Pickup: Customers can avoid delivery charges and scheduling conflicts by picking up products directly from a local Best Buy warehouse.

Best Buy did not supply specific numbers, but did say that since the new program launched, the number of customers placing orders online for in-store pickup had increased significantly. "Customers are eager to take advantage of multi-channel shopping solutions, and the enhanced Store Pickup Plus offerings allow Best Buy to take customer service to a new level," said John Thompson, senior vice president and general manager of BestBuy.com.

For related content see:
40 Percent of Best Buy Online Purchases Picked Up in Stores