NCR celebrated the 20th anniversary of its self-checkout solution and had its latest innovations in the space on display. Its intelligent image scanner can recognize items placed on the scanner, and offer a shortlist of suggestions instead of requiring customers to move through menus on the interface.
Displaydata, a leader in the design and supply of fully graphic electronic shelf labels (ESLs), announced the release of Dynamic Central 1.8.0, featuring new, industry-leading ESL enhancements for enterprise retailers. Dynamic Central can now support 200,000 ESLs per location, allowing the platform to accommodate the large number of ESLs necessary for supermarkets and large format stores.
PCMSannounced the debut of Personalized Offers. The cloud-based solution helps companies create engaging, customized marketing to inspire consumers to shop. Retailers can personalize the shopping journey by uniquely identifying each customer to apply rich consumer insights, make marketing campaigns more effective, and influence consumers’ purchase decisions.
Among the new solutions Zebrahad on display were its MC3300 handheld computer series and the VC80x vehicle-mount mobile computer providing organizations with a complete portfolio of Android-based mobile computers to meet their business needs from the front of the retail store to the distribution center or warehouse.
PERCH introduced PERCH Shelf Touch, which puts the power of connecting in-store products with an infinite library of product-focused digital media at the fingertips of individual shoppers. The solution helps brands unify the value of physical and digital shopping experiences by engaging, informing and learning from the customers who can now connect with products with the slight tap of the shelf.
Inkling, a leader in frontline workforce enablement, introduced Inkling Collaboration, a new product that combines communications, task management, and data analytics into a unified platform for retail operations. With Inkling Collaboration, retailers can put frontline employees in touch with the people and resources they need to get work done while giving operations leaders visibility into what is happening in the field.
Shopgate, an SaaS mobile app platform, announced the launch of its Shopgate Partner Program designed for systems integrators, technology partners and e-commerce platforms.
Checkpoint Systems, a global supplier of Electronic Article Surveillance (EAS) and RFID solutions for the retail industry, announced new NP10 and NP20 sensors. Developed for grocery and big box retailers, they feature a less intrusive, lightweight, more contemporary look with a brushed metal frame. The antennas have been designed with RFID in mind, with retailers able to seamlessly upgrade without any impact on the antenna frame.
Ecrebo, a POS marketing specialist, launched its OnPoint software platform and associated product suite. OnPoint is the next generation of Ecrebro’s industry-leading POS marketing and digital receipt capabilities that have been extended and developed to directly address the emerging requirement for data-driven, personal engagement with shoppers.
Tyco Retail Solutions showcased inventory accuracy and visibility capabilities with the Google Cloud Platform to enable a clear sightline into real-time, accurate inventory availability and maintain a consistent in-stock position to meet shoppers’ needs.
Hitachi Solutions showcased the following intelligent retail solutions: Luxury Goods and Specialty Retail, Loyalty Management, Ecommerce, Power BI and Analytics, and Azure. Based on the Microsoft Cloud, these solutions are transforming how retailers connect with shoppers across channels, and how retailers are evolving with new industry trends and customer demands.
Crane Payment Innovations introduced Paypod, an all-new pay station that automates payment at the POS. Paypod consolidates three highly-engineered technologies into a single unit that easily connects to any Windows point-of-sale system to deliver simple, seamless payment automation.
HappyOrNot announced the launch of SmileyTouch, a touchscreen terminal that empowers customers to provide more feedback than ever before, and in turn supercharge company decision-making.
Diebold Nixdorf’s new cloud-based Vynamic Engage is a software-as-a-service solution that revolutionizes how retailers can drive consumer engagement, enabling a 360-degree view of customer behavior and enhancing the shopping experience at every touchpoint of the journey. By collecting, combining and analyzing consumer data, the solution generates holistic consumer profiles driving loyalty and increasing overall spending.
Epson America, a supplier of value-added POS solutions, introduced its OmniLink TM-H6000V multifunction thermal receipt printer. It also announced that two liner-free label media from Iconex have been added to its list of tested media for its TM-L90 Plus LFC thermal label printers.
HP unveiled the "atomic" white version of its all-in-one POS system, the HP ElitePOS. Offered now in white or black, the HP ElitePOS can be customized with components such as an in-column printer, retail connectivity base, matching accessories such as barcode scanners, magnetic stripe readers, and customer facing displays.
Fractal displayed its award winning AI analysts platform, Cuddle, and recruited partner clients for testing of Cuddle V2 which will hit the market this year.
Posiflex unveiled a new line of dynamic touch screen terminals at the show. The RT series, which features an elegant housing and thin profile, comes in two variations: the RT2000 and RT5000. The RT series offers a choice of 15”/4:3 screen or 15.6”/16:9 widescreen.
RELEX Solutions unveiled a new floor planning solution, which will be available on a cloud-based SaaS model. The AutoCAD-compatible system for the creation, editing and management of store-specific floor plans is integrated with RELEX’s planogramming software to allow planning and store teams to collaborate fully on projects, in real time.
Toshiba Global Commerce Solutions previewed its next-generation Toshiba Self Checkout solution, which combines a sleek modern design with complete modularity, its new all-in-one TCx 800 Point-of-Sale platform, and the new TCx Dual Station Printer. It also showcased the launch of the TCx Sky retail-optimized operating system.
Reflexis Systems, Inc. showcased its new Intelligent Forms solution, which simplifies the process for handling the many forms stores have to send to various corporate departments. Intelligent Forms modernizes the design, distribution, escalation, and completion of digital forms.
Cradlepoint launched the AER 2000 series and is now bundling products together so that customers can have router, software subscription, and support in one package.
Manhattan Associates, Inc. announced Manhattan Customer Engagement, a solution that gives retailers new insight into individual shopping experiences to provide personalized service. Part of the Manhattan Active Omni platform, the product connects customer conversations on social media platforms, like Facebook and Twitter, with real-time order information to give associates a complete picture of a customer’s buying journey.
Aptos announced the launch of its new cloud-native, microservices-based singular commerce platform.The platform is designed to address retail’s biggest challenge: keeping pace with the shifting complexity of commerce while offering differentiated and seamless experiences that drive loyalty.
Boomerang Commerce previewed its Price Wars Index (PWI) and Price Wars Dashboard to help retailers and brand manufacturers understand the fast-changing, competitive pricing environment and which retailers are price setters and which are price followers.
Mad Mobile launched Hello Customer, a feature within its Concierge clienteling solution that alerts store associates when a customer has entered the store location. The new feature leverages the BLE signal that emits from Apple iOS devices in radar mode to identify new and loyal customers that enter the store, with no beacons or additional hardware needed. Customers are welcomed with a text message and store associates on the floor are immediately alerted with the customer’s full profile.
CompuCom Systems' Self Healing Store is an automated service that keeps store technology up and running by monitoring device performance in real time, automatically detecting and resolving issues, outages and failures. Predictive and proactive, it fixes issues before they affect employees or disrupt business, taking issue resolution down to minutes.
Pitney Bowes released the latest version of its Borderfree.com site, a global online shopping experience to help international consumers in over 200 countries and territories worldwide discover and reach iconic retailers in the US, UK and Australia.