For 30 years RIS has been benchmarking retail’s tech maturity with its annual Retail Technology Study. For the 30th anniversary we carry on the tradition and dive deep into the modern retail tech stack, exploring more than 80 different technologies.
The biggest unknown is whether there will be a delayed economic recovery or a prolonged contraction. Regardless of the outcome, retailers and their CPG suppliers need to think ahead and be prepared to act quickly.
A client told me this just the other day, and it struck a chord; not because it is a pithy play on words, but because it is so very consistent with many of my recent client discussions.
“There is data in that system, but we haven’t applied the resources to harvest it and do anything with it.”
Data analytics, artificial intelligence, automation, and voice commerce are shaping the store of the future. Yet these next-gen retail experiences aren’t possible without a powerful network keeping you connected to the cloud.
Retailers are radically rethinking how they use technology, pursuing new business models and creating highly personalized shopping environments that coordinate seamlessly across channels. Read about how you can enhance in-store, online and omnichannel shopping experiences, along with back-of-house operations, in this comprehensive new guide to digital transformation.
Mobile technology is the link that delivers real-time, user-friendly and unified information across every retail organization. With the right mobile solutions in place, retailers can provide the personalized experience today's shoppers desire while improving organizational efficiencies.
Canadian Tire’s Triangle Rewards program now boasts close to 70% penetration of Canadian households. Learn how it is using all that customer data to ultra-personalize its offers and skyrocket its marketing ROI.
Advanced analytic engines embedded in retail applications can optimize every decision and business process. The RIS Advanced Retail Analytics Study uncovers practical strategies and executable tactics that will guide retailers to maximize sales, inventory, customer engagement, and more.