Artificial intelligence is at the peak of the hype cycle so you know what comes next, right? Some sort of trough or plateau maybe? Not this time. The reality is the famous hype cycle with its curvilinear shapes and text overlays is dead, killed by Moore’s law and the accelerating pace of change.
Deciding on the retailers to examine for our annual Five Retailers That Matter feature involved a fair amount of deliberation. And while the decision to include one retailer and exclude another could be debated, one thing is certain: all five retailers that made the final cut truly matter.