Bonobos Boosts Customer Experience by Selecting Quiet Logistics

Bonobos a fast-growing online men's apparel company, has gone live with Quiet Logistics, the first multi-tenant robotic Fulfillment to Consumer (F2C) provider to supply distribution services for the e-tailer's complete product line. Bonobos began manufacturing pants in 2007 and is now expanding into polos and made-to-measure dress shirts.

 

"At Bonobos, we believe that the customer experience is what makes us different," said Andy Dunn, CEO of Bonobos.  "We employ intelligent, empathetic people who provide exceptional customer service and this commitment now expands to our physical fulfillment partner, Quiet Logistics.  We appreciate that the stakes in the online experience are much higher in all aspects of customer service including order fulfillment.  By selecting Quiet Logistics and their robot-driven fulfillment service, we believe that the resulting increases in order speed and accuracy will enhance our customer's experience."

 

Quiet Logistics says it utilizes the latest field proven robotic material handling technology with a fully integrated warehouse management system, complementary advanced warehouse automation technologies and flexible parcel shipping systems to achieve an extra level of fulfillment quality.