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February 2019

Feb
15

Payless to Close 2,500 Stores

Payless ShoeSource filed for Chapter 11 bankruptcy protection as the footwear retailer prepares to wind down its North American stores and its e-commerce operations.
Feb
12

How Books-A-Million is Enhancing its Customer Experience

Learn how one of the nation’s largest book retailers will bolster its loyalty program and engage customers.
Feb
11

Retail Technology Veteran Lance Willis Nabs CIO Position

The former Toys ’R Us CTO is back in the corner office claiming the EVP, CIO post at a major national chain. See which retailer hired the industry veteran to oversee its digital transformation.
Feb
11

TCS and JDA Join Forces on Cognitive Supply Chain Solutions

The partnership will leverage TCS’s thought leadership framework and JDA’s solution portfolio to develop joint, interoperable retail technology solutions for the supply chain of the future.
Feb
07

Ocado’s Cutting-Edge Robotic Warehouse Destroyed by Fire

The massive blaze took 24 hours to contain, ravaging the DC and disrupting the online grocer’s ability to meet growing demand. Hear the latest.
Feb
06

Kroger Testing Digital Shelves

A recent test shows shoppers find Kroger's new digital shelves 'influential' on purchase decisions. Find out more.
Feb
06

Sobeys to Improve Customer Satisfaction and Reduce Shrink

Sobeys will leverage pattern detection and machine learning technology to analyze their sales data and create actionable opportunities. Get the details.
Feb
06

Warby Parker’s AR App Reimagines Eyeglass Shopping

The retail innovator is at it again. Its new augmented reality app allows shoppers to virtually try on eyewear, further blurring the distinction between physical and digital shopping. Learn what sets this AR technology apart from the competition.
Feb
05

Revel Systems Introduces New Point of Sale Platforms

The new cloud-based POS solution is designed to serve the unique needs of both enterprise and SMB retailers.
Feb
04

For Hourly Workers Missing a Single Shift Comes at a Steep Cost

New research found that for nearly half of employees one missed shift means late payments on rent, utilities, and other basic necessities.
Feb
01

FAO Schwarz To Open Flagship Retail Experience Within Selfridges

The toy brand is expanding to London. FAO Schwarz has revealed plans for a 20,000 square-foot permanent location within one of the most famous retail locations in the world. Get the details.

January 2019

Jan
30

FedEx to Start New Next-Day Delivery Option for Retailers

FedEx Corp. is introducing a new late-night shipping option for retailers who want to quickly send orders directly to online customers. Learn the details.
Jan
29

Hudson Group Deploys New Unified Commerce Platform

The travel retailer’s new POS commerce system will allow it to provide a more versatile and responsive customer experience, and a wider choice for its customers to engage with the brand.
Jan
25

Fred’s Simplifies Store Operations

Since 1947, Fred’s has been an integral part of the communities it serves throughout the southeastern United States. Fred’s recently found a solution to optimize labor spend. Learn the details.
Jan
21

bebe Launches New Online Store and Loyalty Program

Apparel company bebe has unveiled its new online store and enhanced loyalty program. Learn how intelligent design, paired with real-time analytics and streamlined operations are driving the launch.
Jan
15

Joann Stores Tailor Engaged Customer Experiences

"By more fully understanding our customers’ interests and buying history, we can suggest new projects in-store and deliver more personalized offers to drive engagement across channels," said Steve Miller, SVP marketing & eCommerce at Joann. Find out how the craft retailer is accomplishing this transformation.
Jan
15

Lolli and Pops Adopts Retail Tech to Power Relationships with Suppliers

Lolli and Pops, a specialty retailer offering an assortment of confections was looking for a system that would help it automate labor-intensive processes. Uncover what solution was a must for its omnichannel programs.
Jan
15

L.K.Bennett Embarks on Retail Technology Transformation

As part of its omnichannel transformation, L.K.Bennett realized the need to seamlessly blend its in-store and digital channels to offer shoppers a unified experience. Learn how the retailer is making this happen.
Jan
15

Laura Ashley Customizes Online Retail Experiences Globally

Laura Ashley has been able to redesign and internationalize its website so that each territory can customize its online storefront to create seamless, integrated customer experiences. Find out how.
Jan
10

Things Remembered Personalizes Customer Experience

Things Remembered was able to deliver an improved omnichannel experience with the ability to scale in preparation for the holiday season last year. Learn how.
Jan
09

Lowe's Hiring 65,000 to Support Its Growth Strategy

New roles will be focused on enhancing customer service and include seasonal associates, merchandising support, store leadership, and technologists.
Jan
09

Andrew Laudato Snags Coveted Chief Technology Officer Post

The former Pier 1 CIO has been named the CTO at a major national specialty retailer. See who grabbed the industry veteran and how his decades of experience will be put to use.
Jan
08

Tulip and Google Cloud Collaborate on Machine Learning Solutions

The newly developed solutions leverage Google Cloud Platform, BigQuery, and Machine Learning Engine to improve store operations and uncover new sales opportunities
Jan
07

Kroger and Microsoft Join Forces to Pilot two Connected Experience Stores

Supermarket retailer Kroger and Microsoft are collaborating to redefine the customer experience using Kroger Technology products powered by Microsoft Azure. Through this partnership, Kroger will pilot a connected store experience and, together with Microsoft, jointly market a commercial RaaS product to the retail industry.
Jan
07

Five Below Adds New In-Store Platform to Support Growth Plans

Five Below’s long-term vision is to open more than 2,500 stores across the nation. Learn how the discount retailer recently turned its focus to upgrading its in-store technology to support these high store growth plans.
Jan
02

Sears Gets Buyout Bid, but Closing 80 More Stores

Sears Holdings will close 80 more Sears and Kmart stores, but a hedge fund run by Sears chairman Eddie Lampert has submitted a bid for the retailer, its only chance of escaping liquidation. Get the details.

December 2018

Dec
19

Justin Mennen Snags a Top CIO Position

The former CompuCom executive has claimed the coveted spot at a massive pharmacy chain. See where the 20-year IT veteran is headed.
Dec
17

H&M Home and Google Collaborate On Voice Payment

The partners have launched a gift-giving service on Google Assistant and Google Home that allows shoppers to find the perfect last minute gift and seamlessly pay for it with nothing more than their voice.
Dec
17

Genesco to Sell Lids for $100 Million

The sale of its branded athletic wear business frees the retail group to focus on its core apparel business. Learn the details of the transaction and what it means for the retail conglomerate.
Dec
13

Tory Burch Names New CEO

Tory Burch has handed over the key to the corner office to her husband Pierre-Yves Roussel, a long-time LVMH executive. Learn the details and the future direction of the company.
Dec
13

Infovista Selected as a Top 10 Retail Tech Company

The solution provider was been selected by Retail CIO Outlook to be part of this year's annual listing of 10 retail technology companies in Europe that are at the forefront of tackling customer challenges.
Dec
11

Overstock Named Best Retail Mobile Application

Overstock took home the top prize for best mobile app for the seventh consecutive year. Find out what sets the retailer’s mobile app apart from the competition.
Dec
11

Chico’s Unveils New Digital Engagement Tools

The apparel retailer is going live with online and in-store customer connection, shopping and merchandising capabilities to enhance the shopping experience. Learn the details of the next-gen tech.
Dec
10

Online Holiday Sales Reach All-Time Heights

With more than two weeks to go till the conclusion of the holiday shopping blitz, 2018 is already setting all-time online sales records. Check out the latest stats on the end-of-the-year rush.
Dec
07

Walmart to Buy Art.com

Walmart plans to acquire the assets of Art.com, the world’s largest online retailer in the art and wall décor category, for an undisclosed amount. Learn why it's Walmart's next move.
Dec
05

Michael Kors Undergoes Next-Gen Customer Engagement Pilot

Michael Kors is piloting tech that allows customer transactions to be processed anywhere on locally resilient mobile devices – without the need for costly store servers. Get the details.
Dec
03

Dunkin’ Donuts Loyalty Club Breached

Hackers attained customer logins through third-parties and were able to infiltrate the retailer’s loyalty database, exposing customer names, addresses and account numbers. Hear the latest.

November 2018

Nov
29

Payless Opens Pop-Up Shop in Times Square

The value focused footwear and accessories retailer is stepping out of its comfort zone with a holiday themed pop-up shop in the heart of NYC. Read on to learn the details.
Nov
28

Michaels Combines E-Commerce, Service and Marketing

The arts and crafts retailer is bringing its e-commerce, service and marketing onto one platform to create connected customer experiences across every touchpoint.
Nov
28

GameStop Exits the Mobile Phone Business, Pockets $700 Million

The retailer has sold its Spring Mobile business to pay off debt and invest in its core strength of video games and collectables. Learn the details.
Nov
26

Mysterious Amazon Data Breach: What You Need to Know

Amazon suffered a data issue just days before Black Friday – but consumers and experts are puzzled as to details.
Nov
26

Fairway Market Launches Mobile Line-Free Checkout

"The response from mobile shoppers has been incredibly positive," says Fairway Market's Mike Penner, director of retail applications and technology.
Nov
20

Kroger Names Site of its First Fulfillment Center of the Future

Kroger is investing $55 million to build the first robotic "shed" and the high-tech customer fulfillment center will bring 410 new jobs to the area. Find out where the grocer will make its mark.
Nov
19

David's Bridal Files for Chapter 11 Bankruptcy Protection

The wedding dress retailer aims to stay open and promises brides orders "will arrive on time." Get the details.
Nov
14

Qubit Unveils New Solutions for Beauty, Fashion and Luxury

The solutions run on Qubit’s personalization platform and are designed to drive engagement, repeat purchases and lifetime value.
Nov
13

Microsoft and Nielsen Announce Strategic Alliance

The joint solution will serve as a one-stop-shop in creating scalable, high-performance data environments that enable greater real-time collaboration for faster results.
Nov
13

Amazon Selects New York City and Northern Virginia for its Next Two Headquarters

Amazon's HQ2, and HQ3, will be in separate locations, and the company will invest $5 billion and create more than 50,000 jobs across the two new headquarters. Additionally, Amazon will add a new Operations Center of Excellence with more than 5,000 jobs to Nashville. Get the details.
Nov
12

Gap to Migrate Hundreds of Applications to Microsoft Platform

By building and centralizing its data platform, Gap can now apply advanced analytics and machine learning to gain a comprehensive understanding of customers across channels, and deliver personalized merchandising, marketing and customer service.
Nov
12

Lori’s Gifts Expands Its Technological Transformation

The nation’s largest provider of hospital gift shop solutions has selected Mi9 Retail for merchandising, business intelligence, and customer engagement to support its retail technology transformation initiative.
Nov
08

NCR Acquires Leading Computer Vision Company

The solution provider has acquired StopLift Checkout Vision Systems to combat in-store theft and reinforce its strategic focus on self-checkout solutions.
Nov
07

Major Update to Amazon’s Headquarter Battle

The nationwide competition for the rights to host Amazon’s second headquarters is nearing its conclusion. New information has leaked that the honor may go to two cities instead of one. Learn the latest.
Nov
06

Lowe's to Close 51 Stores

Lowe’s Companies, Inc. is closing 51 North American stores. Get the details.
Nov
05

Seemantini Godbole Lands CIO Gig

Target’s SVP of digital and marketing technology has claimed the top technology job at a massive big box retailer. See where the newly minted CIO is headed and the role she will play.
Nov
01

Albertsons Implements AI-Driven Micro-Fulfillment E-Commerce Solution

Albertsons Companies is piloting a micro-fulfillment center concept and artificial intelligence capabilities to implement an automated e-commerce fulfillment solution for customers.

October 2018

Oct
30

bebe stores Acquires Brookstone Brand

bebe in partnership with Bluestar Alliance has acquired the Brookstone brand and its related assets. The deal expands the wholesale distribution of Brookstone products to some of the nation’s largest retailers.
Oct
30

Schnucks Goes Live with Shelf-Scanning Robot

The 100-store-strong Midwest grocer has deployed an autonomous robot at 15 locations to deliver continuous in-store insights and optimize layout. Learn the details.
Oct
26

Fujitsu Expands Next-Gen Printers Offering

Fujitsu next-generation FP-2000 thermal printers offer fast throughput, greyscale printing, and low operating costs for Point of Sale uses.
Oct
26

Tobi to Relaunch Mobile App Before Holidays

Poq increases investment in the U.S. market and rolls out key platform updates including iOS12 support and AI-powered Visual Search. Fashion brand Tobi is partnering and taking advantage of these new features.
Oct
22

H&M Deploys Next-Gen Workforce Management Solution

The new workforce tool centralizes employee communication for H&M’s more than 15,000 US employees. The robust solution handles task management, chat apps and employee onboarding with one simple-to-use, all-in-one interface.
Oct
22

Stacey Renfro Takes Career to Next Level as EVP, Chief Customer and Digital Experience Officer

The former Pier 1 and JCPenney exec has claimed the newly created role at a massive national chain. See which retailer snagged Renfro to align and leverage its digital capabilities across multiple channels and functions to meet the needs of today's customer.
Oct
16

Julie Averill Joins Indochino Board

Lululemon EVP and CTO Julie Averill brings her global technology perspective to custom apparel retailer Indochino, as its first independent board member.
Oct
15

Walmart and PayPal Join Forces

The new partnership allows PayPal users to deposit or withdraw money from their accounts in any Walmart store. This marks the first time this service has ever been offered in a brick-and-mortar environment.
Oct
15

Wayfair Launches Membership Program

Wayfair launches an Amazon Prime-style loyalty program. See what the retailer is offering its e-commerce shoppers for a $29.99 annual fee.
Oct
10

rue21 Doubles Down on Customer Analytics

The retailer is investing heavily in its analytics prowess, rolling out three new cloud-based solutions as it expands its mission of becoming a customer-centric business.
Oct
10

EnsembleIQ’s RIS News Wins Folio Award for Best B2B Website

EnsembleIQ's RIS News brand won its first-ever Folio: Eddie Award during the annual Folio awards gala, as well as two honorable mentions.
Oct
09

Brooks Brothers Modernizes its Supply Chain to Improve Customer Experience

Apparel retailer Brooks Brothers has made a move to fuel its “buy anywhere, get anywhere” customer experience platform across its 300 retail locations. Learn the details of how it's improving its contact center operations and delivering a seamless omnichannel shopping experience.
Oct
03

JCPenney Names New CEO

JOANN Stores' president and CEO will take the reins of the J. C. Penney Company. Learn more about the big change coming for the department store retailer.
Oct
03

Kroger and Walgreens Collaborate on Pickup Pilot

The retailers are testing an offering that brings Kroger Pickup to Walgreens stores. Get the details.
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