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March 2019

Mar
18

SAS Investing $1 Billion in Artificial Intelligence

The massive commitment advances the company’s foundation in advanced analytics, machine learning, deep learning, natural language processing, and computer vision. Find out what this AI investment means for the SAS and its customers.
Mar
18

Takeaways from Nike’s 2018

Here are a few of the ways Nike slayed 2018, and what retailers can take away from their success.
Mar
15

Meijer Expands Mobile Checkout to More Shoppers

Meijer is expanding its Shop & Scan mobile shopping checkout technology following a successful pilot. Find out how many stores will see the new tech and what this means for shoppers.
Mar
15

Kroger Expands Autonomous Grocery Delivery

Kroger and Nuro’s successful self-driving grocery delivery pilot in Scottsdale has led to a new program in Texas. Get the details.
Mar
13

Rite Aid CEO Gets the Axe, Retailer Looks to Trim 20% of Its Executive Staff

The retailer announced a host of changes to its leadership team including the replacement of John Standley as CEO. Learn the details of the wholesale changes happening at Rite Aid headquarters.
Mar
13

Instacart Scales Alcohol Delivery to 14 States

The third-party grocery delivery service expands popular alcohol delivery to more than 40 million American households. See where the service is launching and the reaction from Instacart’s retailer partners.
Mar
13

Lamps Plus Unveils App-Less Texting

The specialty retailer is the first to go live with the new communication technology that allows shoppers to text store-level associates without the barrier of a cumbersome mobile app download.
Mar
11

Carlo Pochintesta Named Barnes & Noble CIO

The retail technology veteran will be leading Barnes & Noble’s technology efforts effectively immediately. Learn the details and what the appointment means for the massive national brand.
Mar
11

NY Times Reports Tech Vendor Spied on Walmart

The FBI is investigating allegations that employees from one of Walmart’s technology suppliers was illegally monitoring the retailer’s e-mail communication.
Mar
11

Sephora Expands Its Brick and Mortar Footprint

Sephora is opening up 35 new stores in 2019. Here’s what shoppers will be able to experience at Sephora’s newest brick and mortar locations.
Mar
11

Z Gallerie Files for Chapter 11

The retailer looks to restructure its finances and close 17 stores. It plans to emerge from Chapter 11 within four months and continue to improve its operations, customer service and scale its e-commerce presence.
Mar
11

Retail Sales Rebound With .2% Growth in January

Following a massive drop in December, the retail sector appears to have righted the ship as sales rose in January. Check out the results from the start of the year.
Mar
07

Charlotte Russe To Close All Stores

The apparel chain is closing all or its 400-plus doors and is liquidating its assets. Hear the latest.
Mar
06

Levi's Marc Rosen Named Radical of the Year

The EVP and president, direct-to-consumer, Levi Strauss & Co. took home the award for driving growth through technological innovation and developing and deploying end-to-end merchandising and inventory systems. Learn more and see which fellow retailers were honored.
Mar
06

Karen McKibbin Named Chico’s Brand President

The former president of Nordstrom Rack has been named brand president at the prestigious apparel chain. Learn the details and how she will help the retailer deepen its customer relationships and deliver long-term growth.
Mar
05

Planet Fitness Partners With Kohl's

The collaboration gambles that shoppers and fitness go hand in hand.
Mar
05

Home Depot Leverages Homegrown Tech to Hire 80,000 Associates

The retailer is hiring 80,000 associates for its busy spring season with a new hiring technology built by the company's in-house engineers.
Mar
05

Farmstead Scales Popular Refill & Save Program

The online grocer is expanding the selection of its recurring delivery service to more than 300 top grocery staples.
Mar
05

T.J.Maxx Engages Shoppers with #Maxximizing Game

T.J.Maxx is launching a multi-day, multi-city interactive game involving currated items featured within large-scale pods displayed in New York and California. Get the details.
Mar
05

How Jewelry Retailer TrueFacet Achieves Personalization at Scale

Learn how a new retail cloud platform transforms email marketing by bringing the scale of an ESP together with triggered and fully personalized promotional emails.
Mar
04

David’s Bridal Announced New CEO and CFO

Tom Lynch has been appointed interim CEO and Curt Kroll interim CFO to help drive the apparel retailer’s transformation post-bankruptcy. See what these two appointments mean for David’s Bridal’s future.
Mar
04

rue21 Goes Live with Buy-Online Pickup In-Store

The fast fashion apparel retailer is introducing the service across its 700 locations. Learn about the selected solution and how it will help rue21 meet ever-changing customer demand.
Mar
04

Gap and Children’s Place Snap Up Gymboree’s Brands

Just days after spinning off Old Navy, Gap is buying Janie and Jack. The Children’s Place set to acquire Gymboree namesake.
Mar
04

Is Amazon Launching a New Grocery Chain?

Amazon may be planning to open "dozens of grocery stores" in several major U.S. cities before the year's end. Get the details.
Mar
01

Amazon Prime Members Can Now Pick a Weekly Delivery Day

Prime members across the U.S. can now get all their week’s orders delivered together on the day of their choice, in fewer boxes.

February 2019

Feb
27

Walmart Bolsters Natural Language Processing Capabilities with Aspectiva Acquisition

The acquisition will bolster Walmart’s artificial intelligence firepower and become a key piece of its next-gen customer engagement initiatives. Learn the details of the retailer’s latest tech acquisition.
Feb
27

Brookshire Grocery’s Digital Commerce Engine Enables Omnichannel Convenience

The grocer’s commerce engine powers its omnichannel fulfillment options allowing the retailer to meet customer demand whenever it strikes. Learn the details of Brookshire’s expanding fulfillment capabilities.
Feb
25

Katia Walsh Named Chief Strategy and Artificial Intelligence Officer

The data and analytics veteran snagged a c-suite position at a massive international retailer and apparel manufacturer. See where she is headed and how she will help the company leverage next-gen tech to support its strategic growth.
Feb
21

Nielsen and NPD Join Forces to Reimagine the Future of Omnishopper Measurement

The new alliance reimagines the future of omnishopper measurement and marks a key milestone in Nielsen's measurement of the total consumer.
Feb
20

Kibo and Certona Join Forces to Personalize the Path to Purchase

The combined company will provide retailers with a more powerful set of solutions to create standout customer experiences and pursue a shared vision of unified cloud commerce with personalization at its core.
Feb
20

Kroger and Ocado Announce Additional High-Tech Fulfillment Centers

The partners are on their way to reaching their stated goal of 20 automated fulfillment centers in the U.S. See where they plan to build next and the role the DC will play in Kroger’s strategic vision.
Feb
15

Payless to Close 2,500 Stores

Payless ShoeSource filed for Chapter 11 bankruptcy protection as the footwear retailer prepares to wind down its North American stores and its e-commerce operations.
Feb
12

How Books-A-Million is Enhancing its Customer Experience

Learn how one of the nation’s largest book retailers will bolster its loyalty program and engage customers.
Feb
11

Retail Technology Veteran Lance Willis Nabs CIO Position

The former Toys ’R Us CTO is back in the corner office claiming the EVP, CIO post at a major national chain. See which retailer hired the industry veteran to oversee its digital transformation.
Feb
11

TCS and JDA Join Forces on Cognitive Supply Chain Solutions

The partnership will leverage TCS’s thought leadership framework and JDA’s solution portfolio to develop joint, interoperable retail technology solutions for the supply chain of the future.
Feb
07

Ocado’s Cutting-Edge Robotic Warehouse Destroyed by Fire

The massive blaze took 24 hours to contain, ravaging the DC and disrupting the online grocer’s ability to meet growing demand. Hear the latest.
Feb
06

Kroger Testing Digital Shelves

A recent test shows shoppers find Kroger's new digital shelves 'influential' on purchase decisions. Find out more.
Feb
06

Sobeys to Improve Customer Satisfaction and Reduce Shrink

Sobeys will leverage pattern detection and machine learning technology to analyze their sales data and create actionable opportunities. Get the details.
Feb
06

Warby Parker’s AR App Reimagines Eyeglass Shopping

The retail innovator is at it again. Its new augmented reality app allows shoppers to virtually try on eyewear, further blurring the distinction between physical and digital shopping. Learn what sets this AR technology apart from the competition.
Feb
05

Revel Systems Introduces New Point of Sale Platforms

The new cloud-based POS solution is designed to serve the unique needs of both enterprise and SMB retailers.
Feb
04

For Hourly Workers Missing a Single Shift Comes at a Steep Cost

New research found that for nearly half of employees one missed shift means late payments on rent, utilities, and other basic necessities.
Feb
01

FAO Schwarz To Open Flagship Retail Experience Within Selfridges

The toy brand is expanding to London. FAO Schwarz has revealed plans for a 20,000 square-foot permanent location within one of the most famous retail locations in the world. Get the details.

January 2019

Jan
30

FedEx to Start New Next-Day Delivery Option for Retailers

FedEx Corp. is introducing a new late-night shipping option for retailers who want to quickly send orders directly to online customers. Learn the details.
Jan
29

Hudson Group Deploys New Unified Commerce Platform

The travel retailer’s new POS commerce system will allow it to provide a more versatile and responsive customer experience, and a wider choice for its customers to engage with the brand.
Jan
25

Fred’s Simplifies Store Operations

Since 1947, Fred’s has been an integral part of the communities it serves throughout the southeastern United States. Fred’s recently found a solution to optimize labor spend. Learn the details.
Jan
21

bebe Launches New Online Store and Loyalty Program

Apparel company bebe has unveiled its new online store and enhanced loyalty program. Learn how intelligent design, paired with real-time analytics and streamlined operations are driving the launch.
Jan
15

Joann Stores Tailor Engaged Customer Experiences

"By more fully understanding our customers’ interests and buying history, we can suggest new projects in-store and deliver more personalized offers to drive engagement across channels," said Steve Miller, SVP marketing & eCommerce at Joann. Find out how the craft retailer is accomplishing this transformation.
Jan
15

Lolli and Pops Adopts Retail Tech to Power Relationships with Suppliers

Lolli and Pops, a specialty retailer offering an assortment of confections was looking for a system that would help it automate labor-intensive processes. Uncover what solution was a must for its omnichannel programs.
Jan
15

L.K.Bennett Embarks on Retail Technology Transformation

As part of its omnichannel transformation, L.K.Bennett realized the need to seamlessly blend its in-store and digital channels to offer shoppers a unified experience. Learn how the retailer is making this happen.
Jan
15

Laura Ashley Customizes Online Retail Experiences Globally

Laura Ashley has been able to redesign and internationalize its website so that each territory can customize its online storefront to create seamless, integrated customer experiences. Find out how.
Jan
10

Things Remembered Personalizes Customer Experience

Things Remembered was able to deliver an improved omnichannel experience with the ability to scale in preparation for the holiday season last year. Learn how.
Jan
09

Andrew Laudato Snags Coveted Chief Technology Officer Post

The former Pier 1 CIO has been named the CTO at a major national specialty retailer. See who grabbed the industry veteran and how his decades of experience will be put to use.
Jan
09

Lowe's Hiring 65,000 to Support Its Growth Strategy

New roles will be focused on enhancing customer service and include seasonal associates, merchandising support, store leadership, and technologists.
Jan
08

Tulip and Google Cloud Collaborate on Machine Learning Solutions

The newly developed solutions leverage Google Cloud Platform, BigQuery, and Machine Learning Engine to improve store operations and uncover new sales opportunities
Jan
07

Kroger and Microsoft Join Forces to Pilot two Connected Experience Stores

Supermarket retailer Kroger and Microsoft are collaborating to redefine the customer experience using Kroger Technology products powered by Microsoft Azure. Through this partnership, Kroger will pilot a connected store experience and, together with Microsoft, jointly market a commercial RaaS product to the retail industry.
Jan
07

Five Below Adds New In-Store Platform to Support Growth Plans

Five Below’s long-term vision is to open more than 2,500 stores across the nation. Learn how the discount retailer recently turned its focus to upgrading its in-store technology to support these high store growth plans.
Jan
02

Sears Gets Buyout Bid, but Closing 80 More Stores

Sears Holdings will close 80 more Sears and Kmart stores, but a hedge fund run by Sears chairman Eddie Lampert has submitted a bid for the retailer, its only chance of escaping liquidation. Get the details.

December 2018

Dec
19

Justin Mennen Snags a Top CIO Position

The former CompuCom executive has claimed the coveted spot at a massive pharmacy chain. See where the 20-year IT veteran is headed.
Dec
17

Genesco to Sell Lids for $100 Million

The sale of its branded athletic wear business frees the retail group to focus on its core apparel business. Learn the details of the transaction and what it means for the retail conglomerate.
Dec
17

H&M Home and Google Collaborate On Voice Payment

The partners have launched a gift-giving service on Google Assistant and Google Home that allows shoppers to find the perfect last minute gift and seamlessly pay for it with nothing more than their voice.
Dec
13

Tory Burch Names New CEO

Tory Burch has handed over the key to the corner office to her husband Pierre-Yves Roussel, a long-time LVMH executive. Learn the details and the future direction of the company.
Dec
13

Infovista Selected as a Top 10 Retail Tech Company

The solution provider was been selected by Retail CIO Outlook to be part of this year's annual listing of 10 retail technology companies in Europe that are at the forefront of tackling customer challenges.
Dec
11

Overstock Named Best Retail Mobile Application

Overstock took home the top prize for best mobile app for the seventh consecutive year. Find out what sets the retailer’s mobile app apart from the competition.
Dec
11

Chico’s Unveils New Digital Engagement Tools

The apparel retailer is going live with online and in-store customer connection, shopping and merchandising capabilities to enhance the shopping experience. Learn the details of the next-gen tech.
Dec
10

Online Holiday Sales Reach All-Time Heights

With more than two weeks to go till the conclusion of the holiday shopping blitz, 2018 is already setting all-time online sales records. Check out the latest stats on the end-of-the-year rush.
Dec
07

Walmart to Buy Art.com

Walmart plans to acquire the assets of Art.com, the world’s largest online retailer in the art and wall décor category, for an undisclosed amount. Learn why it's Walmart's next move.
Dec
05

Michael Kors Undergoes Next-Gen Customer Engagement Pilot

Michael Kors is piloting tech that allows customer transactions to be processed anywhere on locally resilient mobile devices – without the need for costly store servers. Get the details.
Dec
03

Dunkin’ Donuts Loyalty Club Breached

Hackers attained customer logins through third-parties and were able to infiltrate the retailer’s loyalty database, exposing customer names, addresses and account numbers. Hear the latest.

November 2018

Nov
29

Payless Opens Pop-Up Shop in Times Square

The value focused footwear and accessories retailer is stepping out of its comfort zone with a holiday themed pop-up shop in the heart of NYC. Read on to learn the details.
Nov
28

Michaels Combines E-Commerce, Service and Marketing

The arts and crafts retailer is bringing its e-commerce, service and marketing onto one platform to create connected customer experiences across every touchpoint.
Nov
28

GameStop Exits the Mobile Phone Business, Pockets $700 Million

The retailer has sold its Spring Mobile business to pay off debt and invest in its core strength of video games and collectables. Learn the details.
Nov
26

Mysterious Amazon Data Breach: What You Need to Know

Amazon suffered a data issue just days before Black Friday – but consumers and experts are puzzled as to details.
Nov
26

Fairway Market Launches Mobile Line-Free Checkout

"The response from mobile shoppers has been incredibly positive," says Fairway Market's Mike Penner, director of retail applications and technology.
Nov
20

Kroger Names Site of its First Fulfillment Center of the Future

Kroger is investing $55 million to build the first robotic "shed" and the high-tech customer fulfillment center will bring 410 new jobs to the area. Find out where the grocer will make its mark.
Nov
19

David's Bridal Files for Chapter 11 Bankruptcy Protection

The wedding dress retailer aims to stay open and promises brides orders "will arrive on time." Get the details.
Nov
14

Qubit Unveils New Solutions for Beauty, Fashion and Luxury

The solutions run on Qubit’s personalization platform and are designed to drive engagement, repeat purchases and lifetime value.
Nov
13

Microsoft and Nielsen Announce Strategic Alliance

The joint solution will serve as a one-stop-shop in creating scalable, high-performance data environments that enable greater real-time collaboration for faster results.
Nov
13

Amazon Selects New York City and Northern Virginia for its Next Two Headquarters

Amazon's HQ2, and HQ3, will be in separate locations, and the company will invest $5 billion and create more than 50,000 jobs across the two new headquarters. Additionally, Amazon will add a new Operations Center of Excellence with more than 5,000 jobs to Nashville. Get the details.
Nov
12

Gap to Migrate Hundreds of Applications to Microsoft Platform

By building and centralizing its data platform, Gap can now apply advanced analytics and machine learning to gain a comprehensive understanding of customers across channels, and deliver personalized merchandising, marketing and customer service.
Nov
12

Lori’s Gifts Expands Its Technological Transformation

The nation’s largest provider of hospital gift shop solutions has selected Mi9 Retail for merchandising, business intelligence, and customer engagement to support its retail technology transformation initiative.
Nov
08

NCR Acquires Leading Computer Vision Company

The solution provider has acquired StopLift Checkout Vision Systems to combat in-store theft and reinforce its strategic focus on self-checkout solutions.
Nov
07

Major Update to Amazon’s Headquarter Battle

The nationwide competition for the rights to host Amazon’s second headquarters is nearing its conclusion. New information has leaked that the honor may go to two cities instead of one. Learn the latest.
Nov
06

Lowe's to Close 51 Stores

Lowe’s Companies, Inc. is closing 51 North American stores. Get the details.
Nov
05

Seemantini Godbole Lands CIO Gig

Target’s SVP of digital and marketing technology has claimed the top technology job at a massive big box retailer. See where the newly minted CIO is headed and the role she will play.
Nov
01

Albertsons Implements AI-Driven Micro-Fulfillment E-Commerce Solution

Albertsons Companies is piloting a micro-fulfillment center concept and artificial intelligence capabilities to implement an automated e-commerce fulfillment solution for customers.
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