GNC shared details about the benefits its omnichannel investments have had on its customer service and experience capabilities.
Learn how Wakefern is making advertising easier for its suppliers and setting brands up for continued success on its platforms.
Learn how Boscov’s plans to implement key e-commerce elements and unify personalization and order management operations strategically over time.
Learn about Midwestern retailer Fleet Farm's new loyalty program and its first-ever Fleet Farm mobile app.
The Container Store is implementing new technology to capture customer feedback and deliver actionable insights across the organization.
Panasonic Corporation has announced its agreement to acquire Blue Yonder, the end-to-end digital fulfillment platform provider.
The program, which kicks off on May 1, will offset emissions through the purchasing of carbon credits at $8 per metric ton.
QVC US and HSN are once again seeking entrepreneurs who may have the next big brand or product with The Big Find international product search.
Sally Beauty Holdings, Inc. is tapping artificial intelligence (AI) to power its pricing, promotion, markdown and competitive intelligence.
Wayfair is looking to hire approximately 1,000 technologists to its engineering organization globally over the next year, including an initial 200 positions at each of three new Wayfair engineering sites. Learn what jobs are open to fill from software engineers to analysts and data scientists.
Learn how an automated micro-fulfillment center supports Big Y’s newest e-commerce platform and shopper experience.
Learn how Dollar General Corporation has entered an employee training partnership for personalized frontline-focused learning.
Lord & Taylor has been launched as a digital Collective Store. Learn what this means for the iconic retailer.
J.Crew has launched new initiatives that further its corporate social responsibility (CSR) and sustainability goals by focusing on products, supply chain and third-party partnerships.
The specialty lighting retailer has promoted an honored executive who has spent over 30 years with the company. Uncover who took the top spot.
The sustainable fashion retailer and brand under the United Commerce Group (UCG) portfolio is investing in its omnichannel experiences.
A new touchless capable payment system enables Foot Locker customers to have complete control over their checkout experience.
The new additions will enable suppliers to access ad placements on Topsmarkets.com, shopper-targeted off-site ad placements across programmatic media and paid social, and real-time sales reporting at the UPC level.
Select Houston residents will be able to get pizza delivered via R2, an on-road robot, starting this week.
Convenience chain Kum & Go is taking steps to unify its supply chain and merchandising optimization.
Maternity apparel retailer Destination Maternity said a database containing personal customer information was breached in March.
The Division of Alcohol and Tobacco Control has partnered with the MoDOT Highway Safety and Traffic Division to launch a free app to aid retail employees in verifying the authenticity of IDs.
Learn how Trader Joe’s has partnered with MagnusCards by Magnusmode, a free app dedicated to making the world a more accessible place for people with cognitive and intellectual disabilities.
Fred Meyer, a division of The Kroger Co., is updating its home electronics departments after a successful pilot. Learn why the grocer is experiencing roughly 92% sales lift in the new departments.
Firestone Complete Auto Care’s parent company will open 58 new stores across the U.S. in 2021 as part of the company's continued growth strategy.
After acquiring the retailer just two years ago, Gap Inc. will cut ties with premium children's fashion brand Janie and Jack. Learn how its new owner will invest in artificial intelligence and predictive analytics technologies to grow the brand.
Online musical instrument and pro audio retailer Sweetwater has promoted Jason Johnson to chief information officer, adding the position to its c-suite. Johnson has been with the company since 2013, most recently as SVP of IT, leading the in-house software development, cloud, and network infrastructure teams.
Party City Holdings is investing to gain more visibility into category spending at its 800-plus company-owned and franchised stores in North America.
The apparel retailer and brand, which operates 46 retail locations in the U.S. selling its “absurdly soft” clothing, has added such important capabilities as mobile checkout, endless aisle and ship-from-store.
DICK’S Sporting Goods has extended its relationship with CommerceHub to support its e-commerce growth.
98% of convenience store retailers have had to deal with the impact of store system failure, according to a new report.
Walgreens will participate in its first Localization Summit on May 13, a virtual showcase for diverse, local and regional businesses and entrepreneurs to share their retail offerings with the retailer’s merchants.
Amazon customers can discover new music, watch live streams, and browse a curated, Prime-eligible selection of an artist’s merch, vinyl, and more.
Spanish grocer Consum Cooperativa Valenciana has tapped Algonomy to drive its omnichannel personalization and real-time customer engagement efforts.
Albertsons Companies is piloting a remote-controlled delivery cart in Northern California, joining the growing list of grocers exploring automated delivery options.
Find out who is the next vice president of store operations for BSRO's more than 2,200 tire and vehicle service centers, including Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus and Wheel Works.
The grocer, which operates more than 275 stores in eight states, will open several in-store nail salons by the end of 2021 inside select locations. The first nail salon will open inside the Bettendorf, IA, store in early April.
A trio of independent retailers are taking steps to make their merchandising and marketing more data-driven through the use of artificial intelligence.
The Michaels Companies will be acquired by global investment firm Apollo in a deal valued at $3.3 billion
Ahold Delhaize USA, the parent company of Giant Food, The GIANT Company, Hannaford and Stop & Shop, has unveiled new health and sustainability goals as part of a detailed, purpose-driven strategy to enable customers to make healthier choices, create greater product transparency, eliminate waste and taking bold climate action, all in support of developing a more sustainable food supply chain.
While the pandemic has prompted a rapid increase in virtual meetings, some retailers expect the trend to stick after its conclusion.
Nordstrom is teaming with smart fitness brand Tonal for a series of concept customer experience areas.
In addition to launching more than 60 freestanding locations and 200 locations inside Kohl’s stores later this year — making the beauty retailer’s largest store expansion — Sephora is also launching buy-online-pickup-in-store at all freestanding stores by April.
Apparel and footwear retailer Zumiez will use advanced analytics and enterprise planning to accelerate its digital finance transformation. Learn how.
Urban Outfitters Increases Volume of Customer Transactions by 25% Through Virtual Customer Experiences
Urban Outfitters has successfully bolstered ongoing customer engagement and sales during COVID-19 through virtual customer experiences. Learn how.
The new service will enable retailers to leverage subscription selling models and expand customer service opportunities.
Premium custom clothing retailer Knot Standard has introduced a fully-virtual showroom experience for new and existing customers. Learn how it's allowing the retailer to personalize the digital shopping experience.
Grocery chain Kroger is the latest retailer to suffer a data breach. Learn how it is among the victims of a breach involving third-party vendor Accellion’s file-transfer service.
Tractor Supply Company will acquire Orscheln Farm and Home, a farm and ranch retailer with 167 stores in the Midwest, for approximately $297 million in cash.
Crocs is putting the kibosh on poorly cropped images in its new media management lifecycle initiative.
Aptos will acquire LS Retail, a provider of software tech solutions for retail, hospitality, food service, pharmacy and forecourt businesses.
Learn how the SnapBlooms website connects customers from all over the U.S. with local florists, allowing them to purchase from a wide range of high-quality flowers locally.
Sephora has announced the eight selected brands who will participate in the retailer’s 2021 Accelerate incubator program, which for the first time ever features a cohort comprised exclusively of founders of color.
The acquisition expands VTEX's U.S. and Canada customer base, adding $1 billion in annual GMV with new customers such as Reformation, Sleep Number and The Bouqs Co.
Nordstrom has opened Black Founders, its latest Center Stage activation at Nordstrom NYC, in celebration of Black History Month. Learn more about the two month-long pop-up shop.
Lush employees—who are increasingly working remotely—can now communicate with customers and peers across multiple channels, from any location, and on any device. Get the details.
The company is also opening 100 new stores this year, with a specific focus on Arizona, California, Florida and the Northeast.
A hotel convenience store in Japan is implementing a checkout-free experience leveraging biometric authentication technology.
GNC is competing in today's crowded e-commerce market by creating a seamless, engaging customer experience across web, mobile and other channels to increase customer loyalty. Learn how.
A top QSR operator has deployed a prescriptive, predictive artificial intelligence platform to gain competitive advantage in the face of the pandemic.
Managed network services and cybersecurity solutions provider SageNet has acquired Convergent, a digital signage products and services provider to Fortune 1000 companies.
In order to help foster an inclusive, bias-free and equitable workplace for its associates, Ulta will make investments to advance associate competencies and foster greater collaboration.
Barbeque chain Famous Dave’s is boosting its last-mile delivery capabilities in order to meet today's strong demand for takeout and delivery.
Drizly, which is in compliance with local regulations in more than 1,400 cities, works with local retailers to provide consumers with beer, wine and alcohol.
After successful pilot with Ahold Delhaize’s services company the solution is now being offered to the general public.
Zadig & Voltaire now has a centralized planning platform to unify its buying, allocation and replenishment processes across its stores and online channel.
The collaboration platform for retailers and their suppliers streamlines the tools needed for merchandising, product development and internal/external communications.
Midwest grocer Coborn’s has improved its customer retention efforts by more than 350% thanks to technology that creates and delivers personalized offers to shoppers.
More technology positions are coming to Boston, including those in software development, Artificial Intelligence and machine learning. Learn about Amazon's plans to expand operations in the area.
Sentinel Capital Partners plans to sell Pet Supplies Plus, the third largest pet specialty chain in the U.S., for $700 million. Find out which company will acquire the franchisor and operator.
Retail tech provider Trax is teaming with Blue Yonder, a provider of digital supply chain and omnichannel commerce fulfillment solutions, to launch Dynamic Workforce Management.
Sally Beauty Holdings has teamed with Salesforce to improve its customer experience capabilities.
Bed Bath & Beyond Inc. has tasked a Macy’s veteran with “unlocking the potential” of its personal care and beauty chain. Find out who has been added to the BB&B team and the retailer's plans.
Travel retailer Hudson will use Amazon’s Just Walk Out cashierless technology in select stores, with the first to open in Q1 at Dallas Love Field Airport.
Lore has notified Walmart he will retire from his position of executive vice president, president and CEO, U.S. eCommerce, effective January 31, 2021.
Apparel retailer Christopher & Banks has filed for Chapter 11 and begun the store closing process at more than 400 stores nationally.
Target’s retail strategy was on target again this holiday season. November/December comp sales grew 17% and its curbside service spiked 500%. Find out why else Target had a happy holiday.
Data analytics provider SAS and global logistics company C.H. Robinson have partnered to improve supply chain efficiency.
Swedish fashion retailer Filippa K is leveraging RFID to improve its inventory accuracy and increase product availability throughout its retail supply chains and stores.
Amazon.com is opening five new buildings to support operations closer to customers in the metro Detroit area, including its fourth fulfillment center in the state using Amazon robotics to help associates pick, pack and ship smaller items to customers. Learn more.
Retail Business Services (RBS), the services company of grocery retail group Ahold Delhaize USA, is piloting newly launched ultraviolet (UV) disinfection robots from Ava Robotics to manage COVID-19-related and other cleaning needs. Get the details.
Walgreens Boots Alliance has entered a deal to sell the majority of its Alliance Healthcare Businesses to AmerisourceBergen for $6.5 Billion. Get the details.
Most recently chief commercial officer at Beautycounter, Wu will be tasked with growing Buybuy Baby and its customer base by executing the strategy and capital investment outlined during the retailer’s Investor Day in the fall.
Economic challenges brought on by the coronavirus pandemic will continue in 2021, but stimulus legislation signed into law just after Christmas will help maintain and accelerate the nation’s ongoing recovery, NRF chief economist Jack Kleinhenz said. Hear more.
Mtn Dew and Burton Snowboards are teaming on behalf of sustainability as part of a new partnership known as One World. With a full-length feature film of the same name, a dozen episodes of digital content and a limited-edition capsule collection made of recycled materials, One World intends to celebrate the connection between snowboarding, curiosity and a respect for the environment. The film was also produced in partnership with Toyota, Plartec and Bank of the West.
Amazon.com plans to open two new fulfillment centers, including a new 750,000-square-foot robotics fulfillment center, as well as a new delivery station. Learn what the expansion means for San Antonio, TX.
DICK'S Sporting Goods has partnered to launch same-day delivery from more than 150 stores. Get the details.
The retailer is currently accepting submissions for its “Best of Brands” summits online in the following categories: grocery, produce, deli, general merchandise, frozen, dairy, and health and beauty care.
Amazon has made another move to make returning orders stress-free and convenient as possible this holiday season. Get the details.
Tapestry, the parent company of Coach New York, Kate Spade, and Stuart Weitzman, has migrated its SAP environment to the cloud to help fuel the company’s growth. Get the details.
Foot Locker has named a former Michaels executive its new SVP, CIO. Learn which seasoned executive will oversee the execution of the next generation of Foot Locker's strategic technology agenda.
Boston Market is turning to the cloud. Learn how it will update its POS hardware and software across all 350 restaurants to be able to implement new technology quickly.
The agreement includes 243 brick-and-mortar locations, the CPWM digital business, two distribution facilities and a corporate office.
The No. 14 retailer is leveraging Omnivor’s Holograms for Retail technology for its Virtual View feature at Finish Line and JD Sport. Using the tech, shoppers can select a hologram that matches their size and body type and then build a virtual dressing room in their homes.
Learn how Yankee Candle is spreading some virtual cheer to families this year.
Convenience store chain Yesway has appointed a new CIO and SVP of Human resources, and opened a new corporate office. Find out which seasoned execs snagged the new positions.
Uncover how Best Buy Canada is updating its in-store POS and loyalty to integrate with its e-commerce.
Wakefern Food Corp., the largest retailer-owned cooperative in the United States, is expanding its relationship with consumer intelligence provider Catalina to help brands better understand shopper behavior.
JCPenney has exited Chapter 11, bought by Simon Property Group and Brookefield Asset Management. Get the details on the deal that saves the historic retailer.
7‑Eleven's new app-based mobile wallet offers all customers — including those who would like to load cash — a contactless way to pay. Learn how.
Price Chopper Supermarkets and Market 32 will leverage advanced machine learning algorithms to provide personalized, seamless experience for their customers. Learn how.
A subsidiary of Retail Ecommerce Ventures (REV) placed the winning bid of $6.02 million for the intellectual property of Stein Mart Inc. Learn how REV expects to re-launch the off-price fashion and home goods retailer as an online-only store early next year.
Claire’s Stores has a new partner to help optimize its brick-and-mortar store placement. Find out how the retailer is tapping forecasting models, data visualization, custom reporting, and peer site analysis tools.
Walmart is wowing customers with a series of holiday drone shows across the country this month, building on its series of contactless customer experiences. Watch the video.
Ascena Retail Group has entered into a deal to sell its remaining Ann Taylor, Loft, Lou & Grey and Lane Bryant brands for $540 million. Get the details.
Sally Beauty has launched buy-online-pickup-in-store (BOPIS) capabilities nationwide as part of its ongoing digital transformation. In addition, the retailer has made several leadership changes, including appointing a new CIO. Get the latest.
Online grocer Farmstead has gone live with deliveries in Charlotte, NC. Currently, Farmstead offers same-day delivery to all zip codes in the city of Charlotte. The delivery area will be rapidly expanded in the coming weeks to the Charlotte suburbs. Charlotte is Farmstead’s first expansion market - Farmstead’s “dark” warehouses greatly ease entry into new geographies, reduce food waste by 3-4x and help eliminate food deserts by making fast, inexpensive delivery available with a new model.
Symphony RetailAI has named Dale Grant chief revenue officer, replacing Graeme Cooksley.
CVS Pharmacy customers can now have a contactless checkout experience using PayPal and Venmo QR codes at 8,200 stand-alone retail locations.
TaylorMade Golf Company has partnered with commerce provider eShopWorld (ESW) to provide a localized online shopping experience to its European customers.
Tailored Brands, parent of Men's Wearhouse and Jos. A. Bank, expects to successfully emerge from Chapter 11. Get the details.
Giant Eagle has launched a pilot of its new myPerks loyally program in Canton, Ohio. Learn what the new program entails and what the grocer's plans are for the rollout.
Cos Bar customers can now communicate with beauty specialists in a multitude of ways, as well as request a virtual or in-store appointments. Learn how the beauty retailer is giving its customers a new personalized experience.
The Tapestry house of luxury brands, which includes Coach, Kate Spade and Stuart Weitzman, will leverage new customer data platform products to generate comprehensive customer profiles, serving as a foundation for predictive analytics to improve customer interactions.
Within weeks of going live chain-wide with the new tech, JOANN has consistently seen pickup wait times under a minute. Learn how the craft retailer is speeding up online order pickup at the store this holiday season.
E-commerce delivery provider GoPuff will acquire BevMo alcoholic beverage specialty retailer as it builds on its micro-fulfillment network.
Karen Lynch has been named president and CEO of CVS Health, effective Feb. 1, 2021, replacing the retiring Larry Merlo.
Learn how convenience store chain Kum & Go's new digital workplace platform will help its more than 5,000 associates and managers with workforce communications and scheduling.
The transition to 3D imagery has resulted in increased test completion rates and boosted respondents’ comments by 50%, providing richer product feedback to the company’s product development and merchant teams. Learn more.
Specialty pet food and supplies retailer Pet Valu, Inc. will commence a wind down of its operations due to “severe impact from COVID-19.” Learn more.
The digital drive-thru menu boards allow for special promotions to be tailored based on previous orders, regional weather patterns, time of day and other factors.
While some retailers are finding a new value in retail robotics during COVID-19, it has been reported that Walmart is pulling the plug on some of its in-store robots. Get the details.
Italian retail and dining experience company Eataly will offer same-day delivery of food to consumers. Find out where and how the retailer will bring its experience to doorsteps.
Kohl’s will connect with consumers in new ways this holiday season, including through virtual pop-ups and augmented reality with shoppable features.
Sharp Corporation and NEC Corporation have formed a joint venture for B2B visual display solutions.
Pier 1’s website is receiving a second life.
Under new leadership, rue21 plans to double down on omnichannel enhancements to create more compelling customer experiences. Find out who is taking the helm of the specialty clothing retailer.
Online grocer Farmstead has hired Sara Custer as head of Operations. Sara brings more than 25 years of logistics experience to her role, with previous senior operations positions at grocery delivery firms including Imperfect Foods, Blue Apron, Munchery, and GrubMarket. Before joining Farmstead, Sara was VP of Operations at Imperfect Foods where she helped lead the opening of five new facilities nationwide increasing the company’s availability to more than 75% of the U.S., all while maintaining metrics and costs.
Piggly Wiggly is extending its relationship with Mercatus in order to continue providing seamless e-commerce customer and fulfillment experiences.
New Balance is deploying new technology to modernize its retail operations.
Sam’s Club will soon have a robotic scrubber in every club in their U.S. chain of nearly 600 stores and is expanding a retail shelf analytics pilot. Get the details.
Children have been visiting with Santa Claus at Macy’s since 1861, but for the first time ever, Macy’s Santaland will be transformed into an interactive, virtual experience. Learn what this year's reimagined experience will include.
PICKUP has partnered with Postmates to provide retailers with the ability to scale local delivery capability to meet surging demand for store to door delivery of everything in their catalog.
COVID-19 prompted new customers to try services like grocery pickup, and now Whole Foods Market is betting this trend is here to stay. Get the details on the grocer’s latest offering.
Albertsons Companies is piloting modular fulfillment lockers in select stores to meet the growing demand for contactless fulfillment. Learn where and how they'll be used.
Treasure Data has introduced new product capabilities for its Customer Data Platform (CDP), 15 new integrations, and an in-store SDK (software development kit) that provides retailers a complete, unified view of the shoppers’ journey.
Rite Aid has teamed with media and analytics provider Quotient to enhance its targeted digital media capabilities.
Nordstrom is growing the different ways consumers can receive and retrieve their items. Learn more.
Best Buy's five-year partnering with Accenture is expected to advance its technology strategy, delivery and operations by furthering its work in data science, information security, product development, technology risk management and user experience design.
Analytics provider IRI has acquired Retail Solutions, Inc. (RSi), a provider of supply chain solutions for consumer goods retailers and manufacturers.
Smart & Final’s grocery store managers now have real-time visibility to make informed week-in-progress staffing and task assignment adjustments. Learn how.
University of Houston students can now simply walk in, take what they like, and simply walk out of Market Next, a new convenience store at Technology Bridge, without ever having to scan anything or wait in line to pay. Learn how.
Sally Beauty Holdings has added three VPs to its marketing leadership team. Find out which new execs will help the retailer deliver relevant and personalized content, education and solutions.
The contactless service, which will be offered at more than 1,000 Staples stores, leverages QR codes for more seamless experiences.
On the heels of Walmart’s free Drive-in Movie series this summer, the retailer will host more than 140 contact-free events in store parking lots across the country from now through the end of October. Get the details.
“With all of the challenges companies have faced this year, having the right workers, at the right location, at the right time while improving employee engagement and optimizing labor costs is critically important,” said Brennan.
Shoppers can now engage with apparel retailer H&M’s virtual assistant and live chat agents directly from services like Google Maps or Google Search. Learn how.
Learn how Macys will add more flexibility and convenience to the digital shopping experience.
As part of its seasonal hiring, Gap Inc. will fill roles for to meet the rising digital demand and need for contactless services across its Old Navy, Gap, Banana Republic, Athleta, Intermix and Janie and Jack stores and brands.
Salesforce’s new Digital 360 platform combines its Marketing Cloud, Commerce Cloud and Experience Cloud solutions into a single source of truth for personalizing customer experiences.
Italy-based eyewear retailer Luxottica has confirmed that a ransomware attack is responsible for widespread service outages affecting the organization. Get the details.
The new Air Pro launches in Jamba Juice locations owned by former NFL tight end, Vernon Davis. Find out how the tech cleans air in retail spaces.
Lowe's is adding pickup lockers at all of its U.S. stores. Learn more about the BOPIS tech and how it will improve the customer experience this holiday season.
“We are learning a tremendous amount about our own customers, including things we weren’t even aware that we didn’t know,” Eric Rush, QuickChek’s digital marketing and advertising manager, said if the launch. Learn more.
Supermarket retailer Hy-Vee has opened its first DSW Designer Shoe Warehouse shop-in-shops featuring pickup lockers, digital showroom walls, and more. Get the details.
The retailer launched its new progressive web app technology earlier this year and has continued to expand it in the wake of the pandemic. Learn how the tech helps make customer trips to the pharmacy safer and easier. Lear
Kroger has teamed up with a visual artificial intelligence company to redefine its customer experience. Learn about the technolgy it plans to deploy at 2,500 stores across the country.
Bed Bath & Beyond's multi-year collaboration is intended to help it rebuild authority in the home, baby, beauty and wellness markets.
Men’s fashion retailer Haber Holding is accelerating its omnichannel transformation across its 170-plus stores.
Hughes Network Systems’ artificial intelligence for IT operations solution for enterprise wide area networks is now commercially available.
Learn how dynamic pressure mapping tech will give Fleet Feet the ability to offer personalized product service including insoles and more.
Lowe's is teaming with the Shark Tank star to provide opportunities for suppliers in underrepresented communities to pitch their products to the retailer.
Cuddle's AI-powered, voice-enabled business analytics platform automatically detects patterns in enterprise data and alerts users on what they need to know before asking.
Bed Bath & Beyond has appointed a chief supply chain officer. Learn more about the former FleetPride, Office Depot, and Bloomin' Brands executive tasked with leading the transformation and optimization of the retailer’s global supply chain network.
SpartanNash taps the CEO of Borden Dairy Company as its new president and CEO. Learn how Sarsam brings a unique blend of consumer products and supply chain expertise in the food industry to the grocery chain.
Fiona Tan, who most recently served as senior VP of U.S. technology at Walmart, joins with deep experience in leading tech teams.
Amazon will soon hold its 2020 nationwide virtual Career Day event. Find out how to learn more about the 33,000 job openings for corporate and tech positions supporting areas that include Alexa, AWS, Operations Technology, and Prime Video.
SCHEELS associates can now move across departments to guide the customer to more relevant offers and merchandise. Find out how this sporting goods retailer is winning over shoppers this season.
Kohl’s has launched its new simplified loyalty program, Kohl’s Rewards, and will leverage personalization capabilities to create unique customer deals and perks, driving deeper engagement. Get the details.
Grocery retailer Giant Eagle, Inc. is now offering a checkout-free experience at its Pittsburgh-area location.
Learn how fashion retailer ModCloth is streamlining its supply chain for end-to-end visibility and underwent a remote implementation to get it done during the pandemic.
Ultimate Software and Kronos Incorporated plan to rebrand the company. Get the details.
Neiman Marcus has reimagined its Fall Book campaign into a digital experience.
Standley, most recently president, CEO and chairman of Rite Aid Corp., will be tasked with delivering on the company’s four key strategic priorities.
Learn how, using selective and specific search criteria, Kum & Go will be able to connect with suppliers that can provide products that consumers want, and keep them coming back.
Michaels has turned its eyes towards professionals with a new program focused on serving small businesses across the country. Learn more.
Taco Bell is forging ahead with a new concept, Taco Bell Go Mobile, which will feature dedicated mobile pickup lanes, curbside pickup, and tablet ordering. Get the details.
CVS Pharmacy, the retail division of CVS Health, is introducing CVS Media Exchange (cMx), enabling CPG supplier partners to reach consumers with digital ads. Learn how it draws upon more than two decades worth of insights from in-store and online transactions.
Tailored Brands is now offering buy-online-pickup-in-store service (BOPIS) nationwide at its Men’s Wearhouse and Jos A Bank stores. Get the details.
Bed Bath & Beyond has launched College from Home, a digital shopping experience dedicated to helping parents and college students redesign their childhood bedrooms as remote learning spaces for the fall semester. Learn more.
Meijer says it anticipates the back-to-school shopping season extending well beyond normal and releases the results of a July survey of parents and teachers. Find out what the retailer learned and how it's coping with the change in back-to-school shopping.
Find out how City Furniture is using headless, microservices-based e-commerce to power its online presence.
Learn how Lowe's is moving to improve its home delivery services by providing more same-day and next-day service offerings and enabling faster e-commerce shipping across the country.
Oracle Retail has unveiled Oracle Retail Inventory Optimization Cloud Service to help retailers optimize inventory so they can better serve customers while maintaining a healthy cash position.
EG Group has implemented Reflexis’ Real-Time Task Manager and Q-Walk to help improve workforce communication and task execution.
More retailers are installing Stride Rite’s Fit Zone footwear measurement machines in order to account for social distancing in today’s new retail landscape.
In order to further its product discovery amidst the ongoing pandemic, Yesway has had to pivot to virtual platforms to find new products and connect with brands. Find out how Yesway will be able to connect and collaborate with more than 175,000 suppliers.
Learn how The Home Depot is bringing its workshops online to reimagine the in-store experience that has been paused due to COVID-19.
The Kroger Co. will expand its Kroger Ship program to compete online this fall with the likes of Amazon and Walmart. Learn more.
Yankee Candle has partnered with Ordergroove for its new subscription service.
The Kroger Co. is piloting a way for shoppers to use their mobile devices to checkout using NFC technology – eliminating physical contact. Get the details.
Zebra Technologies Corporation intends to acquire Reflexis Systems, Inc., a privately-held, provider of intelligent workforce management, execution, and communication solutions for organizations in the retail, food service, hospitality and banking industries.
Find out how Chipotle and skating legend Tony Hawk are bringing gaming, live streaming, and burritos together.
The company anticipates revenue and profit margin increases of up to 0.8% and order fulfillment increases of up to 75% as a result of the new solution.
The acquisition, expected to close in September, will add a number of retailers to Aptos’ customer base, including Dick’s Sporting Goods, Tractor Supply Co., Family Dollar, The Home Depot and Ahold Delhaize.
Uncover how Michaels will reward customers in more ways to create long-term engagement.
Find out how The Home Depot will support the growing demand for flexible delivery and pick-up options for Pro and DIY customers.
Hear how Best Buy will deliver newer and more personalized shopping experiences with artificial intelligence and analytics.
Big Lots will rollout same-day delivery of its retail store assortment to 1,100 stores across the U.S. in the next month. Learn how it will make the speedy delivery happen.
Milen Mahadevan has been named president of 84.51°, marking another leadership shift for Kroger’s data analytics subsidiary.
Woodman’s Markets is deploying a series of multi-purpose robots that monitor product availability, verify prices and deliver location data for more than 100,000 items.
Dollar General wants to expand the diversity of its product offerings, and it’s holding a virtual event that gives new suppliers a chance to meet with merchandise buyers and category managers.
Stefano Pessina is stepping down as CEO of Walgreens Boots Alliance (WBA).
Blue Yonder has acquired Yantriks, a SaaS provider of commerce and fulfillment microservices.
Uncover which former Home Depot executive will lead BJ’s digital transformation as its new SVP, chief digital officer.
Arizona-based Bashas’ Family of Stores has gone live with a cloud-based point-of-sale. Learn how the Food City parent company completed the project in six months, which included a planned pause during the holiday season and the unexpected disruption of the coronavirus- related restrictions.
Family Farm & Home, will integrate and automate their supply chain. Uncover how the farm and rural lifestyle will benefit from demand forecasting, automatic replenishment, allocations, and promotions forecasting.
Latvian retail chain Maxima has selected workforce management provider Reflexis Systems to improve its store productivity and efficiency.
Salesforce has announced the global expansion of Salesforce Order Management, extending its commerce, service and fulfillment capabilities to countries around the world with newly added support for local currencies, tax calculations and 35 languages.
Learn how Domino's Pizza will leverage unified communications and programmable voice capabilities to enhance the customer journey and connect more than 6,000 locations across the U.S.
"We have completely transformed the way we run our stores," Josee Larocque, SVP, DTC & Digital Transformation, Burton Snowboards, said of its new tech. Find out how.
Smith Micro Software’s ViewSpot retail platform will now facilitate contactless interactions between consumers and in-store mobile devices on display, as high-tech safety precautions become part of retail’s new playbook.
Tommy Hilfiger and Calvin Klein parent company PVH Corp. plans to exit its 162-outlet-store Heritage Brands Retail business and slash its office workforce by 12%. Get the details.
Uncover how Trig's strategic investment in labor planning and optimization yields increased labor savings.
CVS Pharmacy customers can now have their prescription bottle labels read to them using their mobile phones.
NRF has announced new format, theme, and timing for its annual exposition and conference, Retail’s Big Show. Find out what its 2021 event will look like.
Medallia, Inc. has announced an integration between Medallia Experience Cloud and Adobe Experience Platform (AEP) that gives brands comprehensive insights into the complete customer journey to deliver highly personalized real-time experiences that increase purchase frequency.
The ODP Corporation, parent company to Office Depot, OfficeMax, and CompuCom, has named a former Amazon and Microsoft exec its new CTO. Find out who snagged the top tech position.
Fresh Thyme Farmers Market is bringing same-day delivery to more than 10 million households in 30 metro areas across the Midwest region. Get the details.
AMMEX was able to scale its e-commerce operations by a whopping 800% during a surge of demand prompted by COVID-19.
Crate & Barrel’s CEO Neela Montgomery will exit the company after around three years. Get the details.
Digital commerce solutions provider Mercatus has introduced a white-labeled, retailer-owned solution for grocers to help serve the growing demand for curbside pickup.
The parent company to Food City, AJ's Fine Foods, Eddie's Country Store, and Bashas' and Bashas' Diné grocers is leveraging artificial intelligence to better support its merchandising and marketing needs during the health crisis.
Hobbycraft leveraged AI to employ specific personalization strategies that allowed them to meet their goals and exceed expectations.
Find out how Meijer is offering free support to blind and low vision customers to increase accessibility and ease in their shopping trip.
Tanger Factory Outlet Centers has launched a virtual shopping concierge service that aims to give shoppers the outlet shopping experience without leaving home.
Apparel brand Bombas teamed up with Taboola to promote its 2020 Pride collection, featuring limited-edition socks inspired by the bright, diverse LGBTQ+ community. Get the details.
David's Bridal is adding video services to its digital customer experiences, helping brides social distance while planning for their big day.
Aptos has introduced four new products developed to help retailers manage the challenges wrought by COVID-19.
Tony Moralejo has joined the Applebee’s and IHOP parent company as president, international and global development, while Justin Skelton has been named chief information officer.
Grocey chain Smart & Final is rolling out an AI-driven analytics platform after a successful pilot program. Find out more.
Saks Fifth Avenue is streamlining its inventory buying and merchandising capabilities with the help of a new tech platform.
Carrefour and Google have launched a new voice-based grocery shopping experience, via Google Assistant. Uncover how the service works and aims to simplify and personalize the grocery shopping experience in France.
Walmart has acquired technology from CareZone to further develop its healthcare services.
Best Buy has deployed an AI-infused platform to accelerate its rebate and promotional contracting with key partners to drive efficiency and reduce risk across the organization. Get the details.
Microsoft and SAS are teaming as part of a shared mission to strategically democratize artificial intelligence and analytics.
Learn how home furnishing company Room & Board was able to use its content library and data in an environment that has set it up for scalable personalization success, increasing online conversion rates by 80% when visitors engaged with personalized content.
FedEx Office and online design platform Canva have teamed up to create a digital design-to-print marketplace, making it easier for retailers to create professionally printed materials to get back to business.
Nielsen is now offering a suite of solutions using gaming technologies to help retailers transform their in-store operations.
Walmart is expanding its Live Better U (LBU) education benefits to include a greater focus on digital skills, as well as making the program more widely available.
Most recently president of Taco Bell International at Yum Brands, Williams has a track record in worldwide brand development, digital marketing, multi-unit operations and franchising.
"Smaller format and mini customer fulfillment centers will allow Kroger to reach more geographies with Ocado's automation, while also catering to a wide range of options for delivery," says Ocado Solutions' CEO. Find out more.
Find out which Lamps Plus veteran will oversee all business operations including the e-commerce operations, stores and distribution center operations.
Due to the COVID-19 pandemic, curbside orders have more than tripled for The United Family grocery stores. Find out how it hopes real-time location updates will help.
“It is very important for us to ensure our customers and associates feel safe and secure while in our stores,” said Bob Oberosler, SVP of Asset Protection, at Dollar Tree, Inc.
Nielsen Global Connect.has brought on Chandler Bigelow, formerly of Tribune Media Company, as its new CFO
The former Target exec has joined Casey’s General Stores in the newly created role that will lead the effort to advance next generation technology at the convenience retailer. Get the details.
A new health check analysis tool enables employers to reduce the spread of COVID-19 among frontline employees and their customers while complying with local laws and regulations.
A multi-year strategic agreement will enable AT&T to deliver highly-tailored customer experiences seamlessly across retail, marketing, online, business and more. Get the details.
The analytics provider is mapping store locations against COVID-19 metrics from such sources as the Johns Hopkins Coronavirus Resource Center in order to help retailers make their reopening plans.
Lowe's is launching a free, augmented video chat service to help Pros manage jobs, without being on the job. Learn how video, computer vision and AR combine to help professionals evaluate repair and maintenance projects.
CVS Pharmacy is working with robotics company Nuro to test prescription delivery in the Houston market, beginning in June. Nuro will use its fleet of autonomous vehicles to deliver prescriptions and essentials to CVS Pharmacy customers.
Blue Yonder and Panasonic will combine resources and work with partner companies to fuel growth by selling Blue Yonder’s Luminate solutions
Off-price retailer Tuesday Morning has filed for Chapter 11 bankruptcy protection in response to "immense strain" from the COVID-19 pandemic. Learn how the retailer plans to shutter stores and emerge in a stronger position this fall.
Hear how outdoor clothing specialist Regatta aims to future-proof its business as it continues to open new stores by migrating from on-premises infrastructure management to the cloud.
Bed Bath & Beyond plans to expand its contactless curbside pickup services to around 90% of its fleet and reopen around half of stores by mid-June. Get the details.
Celerant Technology has launched a new online platform for multi-store retailers that virtualizes their physical stores. Learn more.
FedEx and Microsoft are partnering to provide a granular level of insight into inventory management, as well as logistics.
Pet Supplies Plus has tapped Manhattan Associates’ new warehouse management system in order to improve its customer service and experience capabilities.
Standard Cognition has acquired Milan, Italy-based Checkout Technologies, which has developed AI tech for retail frictionless checkout. Learn how the acquisition increases the size of Standard’s engineering team and seeds its European presence.
The provider of retail task management and communication software has released a tool that’s designed to screen employees for symptoms of the coronavirus.
Cleo's CIC Agent lets enterprises securely connect and integrate to on-premise systems, while providing configuration and control in the cloud even when APIs do not exist.
The touchless system verifies an employee's face in seconds, removing the need for time cards, badges, keys or badge numbers. Learn more.
These offerings are designed to help retailers to adhere to recommended store occupancy and social distancing guidelines and in preparation for the reopening and recovery period.
Learn how boutique maternity and children’s apparel retailer JoJo Maman Bébéus ed AI-driven personalized messaging to produce a 25% uplift in conversion.
The company expects to add more than 1,000 new employees across the region.
The provider of digital experience monitoring solutions has added user sentiment to its platform, combining synthetic, network, endpoint and real user monitoring capabilities.
Beauty shoppers will now be able to buy now, pay later. Get the details.
The #LoveCantWait Campaign will support couples who had to cancel or postpone their wedding due to COVID-19. In addition, couples can book live virtual consultations with Jared associates. Learn more.
Bed Bath & Beyond said it will gradually reopen stores, starting with just around 20 locations, but the home goods retailer has expanded BOPIS and contactless curbside pickup services to almost half its fleet. Learn more.
Lamps Plus is re-opening all three of its stores in Texas with new safety measures in place.
In an era where the customers talk through data, Simons will be able to hear not only when they're "shouting things, but also just whispering very quietly," says CEO Peter Simons. Learn how Simons is using predictive analytics and AI to accurately forecast demand, generate shipments, allocate products, calculate replenishment, and optimize promotions.
The Midwestern grocery chain is deploying Retail Zipline’s communication platform across its entire enterprise to improve its connection with its 85,000-plus employees amid the COVID-19 pandemic.
Not surprisingly, Amazon’s first quarter saw a 26% spike in revenue amid the coronavirus and shelter in place mandates. Find out what the retailer says it is doing for its customers amid this spike in spending.
Data and analytics provider Teradata has made its Vantage Customer Experience (CX) available to businesses.
Learn how Batteries Plus has realigned its store operations in the wake of COVID-19 using customer feedback.
enVista is offering a complimentary listening and consulting session in an effort to help retail, distribution, manufacturing and non-profit organizations deliver and respond in today’s rapidly changing environment. enVista’s consulting expertise extends end-to-end across supply chain, transportation, omni-channel retail, IT and Microsoft business applications. “We are keenly aware that our clients run the supply chain, commerce and healthcare operations critical to the health and well-being of our global population and economy," said Jim Barnes, CEO of enVista.&n
With input from major retailers, technology companies, industry analysts and academic advisors, the Store Operations Council releases a checklist for the retail community post COVID-19.
As grocery retailers struggle to navigate consumer demand and supply chain challenges stemming from the spread of COVID-19, one provider is making its solutions more affordable. For a limited time, Locai Solutions is making its PowerPick fulfillment management software free to grocers. PowerPick is designed to improve operating efficiency and reduce labor via multi-order pick capability, support for zone picking and a simplified order consolidation process.
Walmart and Nextdoor have teamed up to make it easier for Walmart customers to shop for their neighbors on their next shopping trip during the COVID-19 pandemic. Get the details.
The chief marketing officer role has been vacant since Barbara Messing departed last year.
Anheuser-Busch InBev and Linden Lab are making moves to improve their customer acquisition strategies in the face of more complex buying journeys.
John Hartmann has been named chief operating officer of Bed Bath & Beyond and president of Buybuy Baby, effective May 18, one of a series of appointments the company will announce in the coming weeks. Reporting to president and CEO Mark Tritton, Hartmann will lead the company's IT, supply chain and real estate divisions.
Instacart's prescription delivery service is now available from nearly 200 Costco locations across seven states, plus Washington D.C., with plans to expand nationally in the coming months. Uncover how the digital experience works.
Build-A-Bear Workshop, known for its in-store retail experience, has launched a new online program and is donating teddy bears to children impacted by COVID-19.
The DIY moving company has added Scan & Go technology to all stores, enabling customers to use their mobile devices for contact-free transactions during this age of social distancing.
Christian Klein will continue as the sole CEO.
Health and wellness e-commerce retailer LuckyVitamin is offering front-line healthcare providers free six-month memberships to its LV+ program for every new standard member who joins.
"This designation is absolutely critical as it will ensure these frontline workers have priority access to personal protection equipment like masks and gloves," Kroger CEO Rodney McMullen and UFCW International president Marc Perrone say. Find out more.
LedgerPay and Dunnhumby are teaming up in the name of repeat sales.
The pair up will bring DSW'S digital experience to Hy-Vee supermarket shoppers. In addition, Hy-Vee is now offering free full-service fueling. Get the details.
An online platform will triage people for the new testing locations coming to Rite Aid sites in the coming weeks.
As the lines between supermarket and restaurant blur amid the coronavirus pandemic, Hy-Vee has added a way for shoppers to order meals through a website or mobile app for curbside pickup. Find out more about the grocer’s latest pivot.
Last week, Instacart saw overall customer order volume up by more than 300% year-over-year. Now it has launched two new features as demand for grocery delivery continues to surge.
A new, free tool for U.S. businesses is designed to help reduce critical product shortages during the coronavirus health crisis via artificial intelligence and big data.
The solution is intended to help retailers and brands address speed, flexibility and performance issues in light of unprecedented online demand.
Celerant Technology has teamed with SCOPE CLX, a business analytics program for the shooting sports industry, in the name of consumer insight.
Many of Walmart’s stores will soon feature a new way for its customers to treat their hearing loss.
The retailer has nabbed a former Bain exec as its new executive VP, membership, analytics and business transformation
Grocery retailer Publix has rolled out contactless pay to all its stores to protect the health of its customers and associates during the coronavirus pandemic. Get the details.
The new app is part of a series of store changes the retailer has made to improve social distancing during the coronavirus health crisis.
While retailers make moves to support their front-line workers during the health crisis, manufacturers across the globe are modifying their factories in order to pitch in.
The Volumental Engage marketing personalization platform helps retailers leverage this type of data by building e-commerce experiences, promotional marketing content, retargeting and loyalty programs.
Addressing the spiking need for home delivery, Walgreens and Postmates have expanded on-demand delivery to almost every state. Find out how Walgreens shoppers can now get health and wellness items and other household essentials delivered to their doors.
The Men's Wearhouse and Jos. A. Bank parent company has reopened its e-commerce fulfillment centers and will manufacture and donate 50,000 masks. Get the details.
Inturn is teaming with SAP for the launch of its enterprise software solution that standardizes and optimizes inventory disposition for consumer brands.
Fairway Market will sell the leases in Paramus and Woodland Park, NJ, to Amazon for a purchase price of $1.5 million.
Walmart and Amazon have been quickly responding to retail changes from the coronavirus threat. Uncover both retailers’ latest moves regarding their workforces.
The AAPN is leveraging its association management software so its members can help the medical community.
Aptos will help the fashion brand and retailer improve its planning and buying decisions across its design, merchandise and operations.
The Forter Returns Abuse Protection is designed to enable merchants to provide the competitive policies now expected by consumers.
Albertsons Companies is installing “sneeze guards” in its checkout lanes as a protective barrier between customers and associates during the ongoing COVID-19 outbreak.
Items will be directly fulfilled and shipped by Lands’ End and will encompass the company’s entire assortment.
Convenience stores operator Global Partners LP will optimize labor planning to increase productivity along with associate engagement and retention. Find out how.
Role has responsibility for all aspects of in-store technology for both Dunkin' and Baskin-Robbins.
The number of households shopping health stores is nearly double the prior year by mid-February, a new Shopping Behavior Index reports. Find out more insights from this weekly index providing visibility into U.S. consumer buying behavior shifts driven by COVID-19 (Coronavirus).
The two companies are co-developing a number of solutions designed to effectively manage business processes and customer experience.
Just over two weeks ago, the nation’s oldest family-owned and operated retailer of athletic apparel, footwear and sporting goods said it would close 24 stores of its 153 stores. Now, after 130 years, Modell’s Sporting Goods has voluntarily filed for Chapter 11 bankruptcy and will close all of its stores.
ShopRite has launched a Registered Dietitian Virtual Chat program to enable shoppers to ask questions about diet and nutrition without having to go to a store for an in-person consultation. Get the details.
The relationship provides CVS Health with a capital-efficient way to expand into key areas, while bringing together the Midwest grocer with CVS Pharmacy's services and clinical expertise. Get the details.
Fleet Feet has opened a new concept shop weaving together its 3D foot-scanning technology and personalized experience with home delivery. Find out more.
After more than 60 years, Art Van is going out of business. Get the details.
In light of the coronavirus (COVID-19) outbreak, Shoptalk 2020 has been rescheduled. The move also impacts the dates of Groceryshop.
The rebate process at Benjamin Moore’s Contractor & Commercial Pricing Program is a bit smoother now thanks to new point-of-sale features from Celerant Technology.
The addition of DAI expands Dematic’s intralogistics software offerings and support for the movement, storage and distribution of goods throughout the supply chain.
Walmart has pulled a top Sam’s Club exec to head up its e-commerce operations. Find out who Walmart choose in its latest executive shuffle.
IKEA has added “time currency” prices for every item in its Dubai stores. Get the details.
Learn how Diane von Furstenberg is using analytics, QR codes, computer vision and more to boost the in-store shopper experience and provide its store associates with intelligent insights.
The partnership combines AI and predictive analytics solutions with enVista’s order management solution to deliver a unified commerce solution to optimize inventory decisions.
Walgreens said its mobile app exposed some app users’ names, prescription information and shipping address. Find out more.
Sportina is modernizing operations, optimizing inventory and breaking down barriers between geographies and brands. Find out how with full visibility to inventory availability across all channels, Sportina can decrease transfer costs and increase stock rotation, helping the retailer avoid markdowns.
Find out which Nissan Motor Corporation exec will oversee Target's supply chain and logistics field network.
Panera is upending retail with an unlimited coffee subscription. Find out how much it will cost for consumers to fill there cups all month long.
"Shop Talk" gives Instacart’s 175,000 shoppers a direct line to the company to communicate their experiences and provide Instacart new learning resources and product feedback channels. Get the details.
Kronos Incorporated and Ultimate Software have entered into a definitive merger agreement to form one of the world’s largest cloud companies.
Victoria’s Secret, which once ruled the lingerie category, will go private in a deal that puts a value on the lingerie brand of $1.1 billion. Upon closing, Leslie Wexner will step down. Find out what’s next for the struggling retailer and Bath & Body Works.
Nike, Inc.’s new president and CEO John Donahoe, who took over for Mark Parker on Jan. 13, has made some moves in the apparel retailer’s c-suite. Find out who is moving into new leadership positions, as well as who will lead Nike’s global technology and digital transformation going forward.
PersonalizationMall.com, which lets consumers and corporations customize a wide range of home goods and keepsake items, will become a wholly owned subsidiary of 1-800-Flower.com.
Carryout customers who order and pay online or via the app can check in on the Domino's Tracker, and they'll have their order ready for them.
The apparel rental leader is infusing its supply chain with talent, announcing three high-level executive appointments. See which former Amazon and Walmart execs are joining the fold.
Burton Snowboards is unifying its retail platforms as part of its digital transformation for 2020. This will allow it to streamline checkout and create personalized experiences on the store floor.
Uncvoer how, on its 35th year anniversary, the company’s new name fully embraces its move to the cloud and commitment to innovation.
Pet Supplies Plus is tapping Nielsen Global Connect to extend its understanding of the lucrative pet consumer landscape.
7-Eleven is testing a new cashierless store concept with its employees at its corporate headquarters. Hear from the convenience store giant’s CIO on why this has proven to be a productive way to learn before expanding new store tech.
Bed Bath & Beyond’s new wedding registry platform, known as Your Registry, Your Way, wants to simplify the gift-giving experience.
Vans has opened its first community-driven store and event space. Peek inside to see how the store weaves skate culture and monthly programing together to create a new retail experience in Downtown LA.
Foot Locker has rolled out FLX, unifying all of its brands across one membership platform with perks like free shipping and exclusive access to shoe releases. Get the details.
Designed for professionals, teachers and students, the stores feature 500-square-foot event spaces, podcast studios, and coworking spaces with community kitchens and meeting rooms.
“Brick & mortar continues to be a huge opportunity for us to deepen emotional connections with our clients and local communities,” says Jean André Rougeot, CEO of Sephora Americas, as the company heads into its biggest store expansion yet. Find out what’s to come for this beauty retailer.
The Wakefern Food Corp exec is tasked with leading retail operations for Rite Aid's over 2,400 locations, including inventory and supply chain management.
Certification ensures that logistics and supply chain partners are shipping, receiving and delivering authentic products in whatever form they’re shipped.
The discount retailer is adding more than 8,000 jobs across its stores and distribution centers. In addition, it is investing in high-level IT talent across the organization. See where it plans to expand its staff.
The fast fashion retailer is making moves to increase the access that employees and managers have to their schedules.
The mega pharmacy chain is doubling down on IT innovation to accelerate digitization, drive efficiencies, and lower operating costs. See who Walgreens has partnered with to make its strategic vision a reality.
Awards doled out to companies demonstrating excellence in terms of growth strategy and implementation.
The retailer wants to tap its fitness-focused consumer base when their health is firmly top of mind.
French Connection has adopted a solution to simplify IT processes and enable data integration. Uncover how the retailer will reduce time to market for its globally distributed clothing lines.
Just in time for Valentine’s Day, 1-800-Flowers.com unveils a plethora of retail tech enhancements across its digital and voice channels. Uncover how the e-commerce retailer is using AI, augmented reality, mobile app upgrades and a relaunched website to capture shopper’s hearts.
Victoria's Secret and Nike veteran Jan Singer will take the reins of J. Crew soon. Get the details.
Love's Travel Stops & Country Stores is installing new checkout technology to cut credit card transaction time in half, saving truck drivers time and getting them back on the road faster.
Find out how Macy’s is allowing engaged couples to register for over 2,000 Macy's exclusives outside of its own retail stores and website and how it will fulfill the orders.
Amazon is donating a seven-figure sum to expand access to STEM and computer science education in Washington State. Uncover the two nonprofits receiving the money and how they will use it to help fill systems-level gaps and grow portable outreach programs.
Uncover how David’s Bridal’s new concierge bot Zoey provides an omniexperience with Apple Business Chat, combining automated technology with real people.
Find out what mobile retail tech Meijer will use help execute its gig strategy across its grocery fleet and why.
Publix will be the first grocer to blend the lines between the physical and digital grocery experience with Instacart Meals. Find out how the new service will bring yet another grocery aisle online, while boosting the customer experience and aiding Publix’ digital transformation.
Mars Retail Group will open three new M&M'S stores that brings immersive consumer experiences to tourist destinations. Take a look at plans for the experiential retail stores.
As the retailer continues its digital transformation it is constructing a first-class team to build and deploy game-changing digital technology. See which two industry veterans have joined Sally Beauty’s ranks.
As part of its planned 50th anniversary celebration next year, the retail coffee giant has committed to a number of sustainability initiatives, including reducing its carbon footprint significantly over the next decade. Find out how Starbucks plans to further its eco-commitment.
The office supplies retailer is offering customers same-day delivery thanks to a new strategic tech partnership. Find out who Office Depot aligned with to bring the in-demand service to its customers.
American Dream is expected to boast 450 retail, food and specialty shops when complete. This month, the mega mall is hosting a job fair to start filling retail positions. Find out what stores are in need and what positions will be filled.
Kroger and Northern Kentucky University have unveiled the Kroger Technology & Digital Innovation, at which NKU students will gain hands-on learning experience alongside associates from Kroger’s Research & Development group and 84.51⁰.
The cost and complexity of splitting into two separate retail companies, coupled with unstable business performance, has limited Gap’s ability to create value from the spinoff. Hear the latest on the new strategic approach.
The long-time media brand is expanding its business strategy with the opening of two flagship retail stores in major markets. See where the upstart cannabis retail brand is setting up shop.
ASOS is trialing the “See My Fit” augmented reality tool to help its online customers make more informed purchasing decisions. Uncover how the tech offers a simulated view of a product in different sizes and on different body types.
The retailer has named a new CMO for Walmart U.S. and appointed the COO of Sam’s Club to take over as COO for Walmart U.S. Get the details of this post-holiday shakeup.
The inspiring growth is more than double last year’s gains, providing further evidence that retail is not dead, it is evolving. Check out all the numbers and see which segments enjoyed the biggest gains.
Uncover how Shoe Carnival will harness retail tech to deliver localized assortments tailored to its specific customer segments, markets, channels and locations.
Target suffered holiday sales below expectations and additionally has announced several leadership changes, including a new chief stores officer and new chief merchandising officers.
The new payment solution enables a frictionless and flexible checkout for customers across all channels. H&M loyalty members can shop now and pay later both online and in-store using the H&M app.
To complete the certificate, students had to participate in a capstone project that addressed a marketing challenge using real data and digital software tools included in the SAS suite. Hear the latest on unique program.
The discount footwear retailer is revamping its executive leadership following voluntary Chapter 11 protection. See which industry veterans will be taking the helm as the retailer looks for rebirth.
With its grocery client base doubling over the past year, Instacart is investing heavily in its customer experience with the release of a feature-laden new pickup solution. Find out what the new tech can do.
Boston Red Sox Hall of Famer and pioneering sports executive Larry Lucchino and tech startup Standard Cognition have teamed up to bring autonomous checkout to sports and entertainment venues around the world. Find out when the new experience will launch.
Sally Beauty Holdings, Inc. has launched a new brand campaign, along with a revamped mobile app and updated POS systems and integration of AI technology in some cities. Get the details.
Wayfair is using Google Cloud as the foundation for its new hybrid cloud strategy. Find out how the tech is helping it make real-time decisions as the business grows, increase employee productivity, and ensure a smooth customer experience.
Things Remembered is empowering its teams with the most advanced workforce management technologies to help it attract and retain the most engaged workforce possible throughout the year.
Nordstrom is utilizing a robotic solution to fulfill its west coast beauty orders. See a video of the tech and find out how autonomous mobile robots (AMRs) are helping the retailer gain shorter delivery times, improved in-store stock positions, and an enhanced customer experience.
The new handheld computers are live across the retailer’s stores and distribution centers and have helped cut operational costs while simultaneously improving customer satisfaction. Get all the details on the next-gen devices.
Retail commerce software provider PCMS has undergone a complete company rebrand to Flooid. Get the details and learn how the John Lewis Partnership uses the Flooid platform.
Lowe’s newest c-suite member has been named one of Forbes' Top 50 CMOs in the World three years running and is a National Retail Federation power player. See which industry superstar snagged the coveted post.
The regional grocers can now tap into shopper data and behavior, using sophisticated machine learning algorithms to serve relevant product content to customers throughout the shopping journey.
Saks Fifth Avenue owner Hudson’s Bay Co. has reached a deal to go private. Get the latest.
Get pumped for the future. Find out how Alexa will allow consumers to use their voice to pay for fuel at Exxon and Mobil stations in 2020.
Amazon said this holiday season was “record-breaking” with “billions of items” ordered worldwide and a surge in Prime usage, including more than 5 million new customers using the membership service in one week alone. Get the details.
Property management professionals will start 2020 with automated procurement at Lowe’s. Get the details.
Wawa discovered a nine-month long data breach, but doesn’t know who launched the cyberattack that went undetected for so long. Get the details.
BJ’s Wholesale Club has named Christopher Baldwin executive chairman. Find out who is taking his place as CEO.
Petco will enhance the speed of critical merchandising decisions through AI and machine learning to deliver an improved end-to-end customer experience. Find out how.
Jared’s new concept store, created in collaboration with online diamond and jewelry retailer James Allen, breaks free from the traditional merchandising of jewelry retailers. Take a peek inside and find out how.
With fewer days than usual between Thanksgiving and Christmas, more time-pressed shoppers are expected to finish their purchases on Super Saturday this year. Find out more and learn the post-holiday opportunity not to be missed.
While the modernization of the retail industry hinges on tech savvy, the power of emotion and human connection is often overlooked as essential to long-term success. Find out how to hear from 30-year retail veteran Kevin Johnson, Starbucks president and CEO, during NRF 2020 Vision: Retail’s Big Show.
The president of Family Dollar is out, as Dollar Tree shuffles its senior leadership. The changes will have senior talent “working together with more urgency to move the needle on metrics” says CEO of Dollar Tree, Inc. Find out more.
The founder of Bonobos and current SVP of digital consumer brands at Walmart, will be leaving the mega retailer early next year. Learn the details of his departure.
The direct-to-consumer apparel brand is staking its claim in brick-and-mortar with its sixth physical location. See where it is setting up shop.
Kroger and Walgreens Boots Alliance are teaming up to cut supplier costs by sourcing more merchandise together. Learn how this extends the ongoing strategic collaboration between the retailers and how it will reinvent critical components of the companies’ sourcing practices.
Despite record-setting digital sales on Black Friday, November retail sales failed to live up to expectations. Check out the latest numbers and why the industry should be optimistic about December’s results.
Remembering Alan Glass, Executive Chairman, EnsembleIQ.
Microfulfillment is taking the grocery industry by storm, and Albertsons is doubling down on its commitment to the small-scale, fulfillment centers. Learn the details of the grocer’s plan to scale the solution.
The apparel rental company is innovating retail again with a first-of-its-kind shopping experience that gives hotel guests access to customized travel wardrobes.
Starting next week Kohl’s stores nationwide will be open 24-hours a day until Christmas Eve to cater to last-minute shoppers. In addition, orders will be available for in-store pickup in as short as one hour.
As it looks to further its foothold in the booming online grocery arena, Walmart is embarking on an autonomous home delivery pilot in Houston. Learn the details of its new cutting-edge fulfillment option.
In response to Stuart Haselden leaving the company key executives are taking on new roles, including CTO Julie Averill. Get the latest on lululemon’s executive realignment.
Despite aggressive markdowns in some segments the retailer has seen profits and sales rise, setting a new standard for success. Read on to learn about AEO’s record-breaking quarter.
The flagship store will feature innovative technology including four video walls on different levels, mobile points of sale throughout and integrated wireless charging stations. Check out this first look at the new experiential location.
Find out how insights uncovered by the convenience store chain's new solutions have helped Yesway reduce its shrink levels and improve the speed and efficiency of asset protection investigations.
After testing its new GPS delivery tracking technology for much of 2019, Domino's Pizza plans to add the technology to Domino’s stores across the U.S. Get the details.
The 450,000 square foot, tech-filled distribution center will act as the main facility fulfilling Walmart Canada's online orders. Learn all about the new mega DC.
Find out which Macy’s executive will lead the nation’s largest rural lifestyle retailer in 2020.
IKEA is on a mission to become a circular business by 2030. Find out how its minority investment in Optoro is advancing the company's commitment to creating a more circular economy.
The annual digital sales blitz once again set sales records collecting an awe-inspiring $9.4 billion, making it the single biggest digital sales day ever. Hear the latest.
The surging bedding retailer has added new key members to its leadership team including a new chief technology officer and chief commercial officer. See which industry standouts claimed the coveted positons.
Kroger is pressing into hot food delivery through “dark kitchens.” Take a look at how Kroger Delivery Kitchen will deliver meals on-demand without service or delivery fees.
The Vitamin Shoppe is rolling out interactive digital kiosks to drive in-store sampling of new products. Find out how they engage the shopper, while providing data to the retailer.
Walmart Canada's blockchain-based freight and payment network establishes collaboration with 70 third-party trucking companies that transport inventory for Walmart Canada nationally, making it the first enterprise full production blockchain solution launched at a large scale for a mission-critical function.
Destination Maternity would close all of its remaining stores under the $50 million stalking horse bid from Marquee Brands. Get the details.
“Given the headwinds facing many retailers in today's environment, it made it very difficult for us to operate and compete on a National level,” A.C. Moore CEO Anthony Piperno commented. Find out More.
The furniture retailer has increased its average order value by 15% and its revenue by more than 8% since implementing an AI-powered e-com personalization tool.
The deal brings Yesway’s store count to more than 400, and inches it closer to its goal of becoming one of the 15 biggest chains in the U.S. Read on to learn the details.
The iconic luxury brand is being sold to LVMH to help strength the retail conglomerate’s position in the lucrative jewelry market and further its U.S. expansion. Learn the latest.
The two-level, 8,400 square foot flagship in the heart of NYC features a next-gen store design and experiential features. Learn the details and check out this sneak peek of the retailer’s largest store in the NY metro area.
EnsembleIQ (EIQ) strengthens its leadership team by appointing Joe Territo as its senior vice president of content and naming Tanner Van Dusen as managing director of the Path to Purchase Institute (P2PI).
Amazon may have killed off the Dash buttons, but it’s found another use for the tech. Find out how the retail giant it looking to help businesses modernize their back offices and breakrooms.
The online giant has announced plans to build a one-million-square-foot fulfillment center and onboard 500 new full-time workers. See where Amazon is planning to break ground.
Bringing new meaning to the farm-to-table concept, Kroger will begin growing its own produce in-store in select markets. Learn the details and where the first two micro farms will be placed.
The 150-store-strong sporting goods retailer is transitioning away from traditional data storage. See which cloud services provider it is partnering with and how the next-gen solution suite will help Modell’s win in a highly competitive market.
The discount retailer is making a major change to its business strategy that is at odds with its core value proposition. Find out what major shake up the retailer has on tap.
RTR customers can now return rentals at nearly 30 Nordstrom locations across the nation. See where the instant drop-off service is being implemented and what it means for the future of both brands.
Walmart continues to blur the line between physical and digital with a new digital enhancement to its holiday toy catalog. Find out how the new feature adds a new level of cool and convenience to the traditional print catalog.
After a two-year pilot, Nike announced it will no longer sell its products through Amazon. Find out why the athletic apparel retailer is cutting ties with the marketplace.
Walmart has named Kathryn McLay as the new chief executive of Sam's Club. Get the details.
The mega retailer has partnered with Apple to bring its popular Walmart Voice Order grocery shopping solution to the Siri platform. Hear the details of the new partnership and how the AI solution streamlines on-the-go shopping.
The retailer’s enhanced mobile app features augmented reality and integrated camera functions, making it a hub for on-the-go interior planning. Hear all about the new features and how they are redefining the Wayfair mobile shopping experience.
Find out how C&S Wholesale Grocers, Inc., the largest wholesale grocery supply company in the US, is enabling its growing remote and distributed workforce to boost customer engagement.
Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.
As PetSmart looks to become a one-stop-shop for everything pet, it has introduced a new in-store pet care service. Learn all about the new offering and how it will help drive traffic to the store.
The new 35,000-square foot café is the retailer’s largest immersive experience to date. See what Starbucks has planned for its five-story celebration to coffee and get a first look inside the sprawling store.
For a fee Walmart grocery shoppers can now enjoy unlimited home delivery at more than 1,400 locations. See how much the service costs and how Walmart is enticing shoppers to give the new service a whirl.
As part of its holiday workforce scale up the home goods retailer is hiring thousands of telecommute employees. Read on to learn the details.
New York based private equity firm is preparing a buyout proposal and if accepted could be the biggest buyout in history. Hear the latest and who is interested in acquiring the massive pharmacy chain.
The long-time chief executive is stepping down. See who is taking the reins on an interim basis and Gap’s go-forward strategy as it searches for a new boss.
It’s another round of store closings for Sears and Kmart. Find out which stores will shut their doors and when as this retailers' saga continues.
As the retail industry continues to evolve at a lightning-fast pace, retailers need a way to level the playing field and execute strategies for growth. Check out these three reasons P2PX should be on your radar.
Zebra has acquired a leader in B2B computer vision-based artificial intelligence (AI) solutions. Find out how the buy aligns with Zebra’s enterprise asset intelligence vision.
The new 350,000 square-foot facility will create 200 new jobs and feature corporate offices, research and development labs, and manufacturing space. See where the e-com giant plans to plant its robotics flag.
The reinvention of the home goods retailer continues with the appointment of a new CEO and president. See which retail veterans snagged the top spots and their plan to reposition Pier 1 for success.
RIS News received two Folio: Eddie & Ozzie Awards during the annual Folio awards gala in New York City on October 30, 2019, as well as an honorable mention.
The new robotic innovation lab is designed to create innovative, breakthrough technologies to help retailers alleviate labor shortages, reduce safety risks and eliminate inefficient tasks.
The iconic luxury retailer is in the final throes of bankruptcy as it looks to liquidate its remaining brick-and-mortar facilities. Learn the details and the future of the Barney’s brand.
The two retail technology leaders are joining forces to improve customer experience through superior in-store execution.
The athletic apparel manufacturer and retailer is cutting ties with Hurley. See who scooped up the surf-inspired apparel brand and their go-forward plan for international expansion.
The retailer is aiming to bring big-city convenience to small- and mid-size markets with its same-day fulfillment option. Learn the details and what the new service means for the Hibbett experience.
The revered retail analyst will share his thoughts on the future of the industry and how retailers can handle disruption in the customer-first age. This is a presentation you don’t want to miss.
The former Amazon and Mattel executive has landed the top marketing gig at a major apparel retailer. See where the industry veteran is headed and the role he will play at his new company.
The United States Postal Service is deploying Zebra Technologies handheld computers to optimize its delivery network. Find out how this next-gen tech will help enable real-time tracking visibility for retailers and their customers.
Amazon Fresh, which previously cost shoppers $15 per month, is now included in Prime membership. Learn the details and hear industry insider reactions.
Best Buy will offer free next-day delivery on thousands of items. Get the details and uncover who will be eligible.
Under Armour founder and CEO will step down from the retailer’s top role in January, passing the reins to the sporting apparel company’s president, Patrik Frisk.
By moving to a modern customer service platform, the craft retailer reduced its email response times by 70%, while delivering more personal service. Find out how.
United Colors of Benetton reenters the U.S. with a new pop-up shop, but it won’t carry inventory. Get the details.
Experiential retailer b8ta is launching Forum in November, a new store concept infused with tech features. Find out more about the new social marketplace and its innovative dressing room experience.
Macy’s reveals a major renovation to its 14,500 square-foot main floor men’s department in its Herald Square flagship, including a new space dubbed The Park. Take a look inside.
SAP has partnered with Microsoft to help its customers accelerate and modernize customer transitions to SAP S/4HANA and SAP Cloud Platform on Microsoft Azure.
Ulta is tapping into tech to provide an omnichannel experience that brings shopping in its brick and mortar stores to the online space. Get a first look at how Ulta is bringing the physical store to life digitally.
Fans of the iconic sitcom have one more reason to attend this year’s Expo, the chance to see Dwight Schrute in the flesh. The television and film actor will share the story behind his acting and business success from the main stage.
The new service meets growing demand driven by e-commerce to deliver heavy, bulky items into homes and businesses.
The next-generation wellness store leverages leading-edge technology and design elements in a modern format to deliver a differentiated experience.
Together, Kibo and Monetate will provide retailers with a powerful set of solutions to curate personalized customer experiences across channels. See what the deal means for customers of both solution providers.
The fast-fashion apparel retailer’s new e-commerce platform includes next-gen search, navigation, recommendations and personalization capabilities. Find out how these new capabilities are helping take the rue21 online experience to new heights.
Cornershop will continue to operate under its current leadership, leveraging Uber technology to scale its operations across Latin American and Canada. Get the latest on Uber’s inroads into grocery retailing.
The veteran retail thought leader will head the strategy group and is charged with ensuring the retailer achieves operational excellence and an evergreen strategic planning process.
Current CEO Greg Foran will hand over the reins to the 25-year Walmart veteran next month. See where Foran is headed and the new role Furner will fill at the world’s biggest retailer.
Bed Bath & Beyond names Target’s chief merchant as its next CEO. Get the details.
Lidl announced that starting next year it will provide health benefits for all employees regardless of the number of hours they work per week. Learn the details of the initiative that will cost the grocer $9 million in its first year.
As the surging discount retailer gears up for the holiday rush it is planning a massive nationwide hiring blitz. Learn the details of the hiring event and how the retailer plans to instantly expand its workforce by more than 25,000.
Target's inventory, digital solutions and next-gen fulfillment platforms will power new Toys"R"Us store and online experiences. Learn the details of the innovative partnership and relaunch of the Toys“R”Us brand.
The new e-commerce fulfillment technology will allow the grocer to maximize space in its stores while simultaneously expanding its online shopping capabilities. Read on to discover how Meijer plans to leverage micro fulfillment to supercharge the digital shopping experience.
Walgreens customers can now drop off e-commerce returns at a local Walgreens location for shipment back to a host of retailers. Get the latest on the returns management partnership.
Walmart is selling ModCloth just two years after acquiring it. Find out what will become of the digitally native retailer.
Shoppers can now pick up and drop off UPS shipments at more than 1,000 Michaels’ locations nationwide. Learn the details and how the new partnership will greatly increase foot traffic for the arts and crafts retailer.
The surging jewelry retailer has deployed a cutting-edge retail management solution to ensure customers receive the level of service they have grown accustomed. See which solution suite Kendra Scott implemented and how it is helping associates do their jobs better at scale.
Texans can now get beer and other Circle K items delivered to doorsteps in under an hour. If near immediate alcohol delivery isn’t enough, learn the twist that is likely to drive people to try it in droves.
The Disney store at Target is now open in 25 Target locations along with a complementary online experience. Get the details of the creative retail collaboration and its experience.
Gap Inc. will hand over the reins to Athleta later this month. Find out which former Sephora and Nike executive will become its next CEO.
Tesco Group CEO Dave Lewis will step down next summer after declaring the turnaround of the grocery retailer complete. Find out which Walgreens Boots Alliance executive will take his place.
The mega pharmacy chain is offering same-day, on-demand delivery of its most popular products from more than 170 stores. See where the annual subscription service is going to be offered and how much it will cost shoppers to join.
Find out how United Dairy Farmers plans to increase productivity, increase associate engagement and lower associate turnover in its 200-plus stores.
The apparel subscription rental company has temporarily suspended new memberships thanks to problems with a fulfillment software implementation. Learn the details and how Rent the Runway plans to address the technical misstep.
Following a successful small-scale pilot the grocery co-op is expanding its shelf camera, computer vision test. Learn how the new tech helps ensure product is in-stock and frees up associates to focus on customer service.
The 25-year Nordstrom veteran will oversee all aspects of Tilly's merchandising operations, including buying, sourcing, and product development. See who claimed the coveted c-suite post.
Get a peek inside Walmart's first Supply Chain Academy, designed to train the retailer’s supply chain associates and provide them with a clear path to advancement.
The struggling retailer has obtained $350 million in financing to facilitate a company-wide restructuring, but claims business will continue as usual despite closing more than 170 stores. Hear all the details of Forever 21’s plan to right the ship.
With Aptos’ POS and mobile selling solutions, Under Armour rings up more than 7,000 transactions during a three-day Sample Sale event benefiting local Baltimore nonprofits.
The outage affected cash registers, Target's website and mobile app.
Its new solution connects data between systems and partners, monitors operations, enables business intelligence, and drives machine learning-enabled predictive decisioning.
In the face of fierce shipping competition this holiday season, Macy’s is testing free same-day delivery. Get the details.
Office Depot will try to alleviate long lines in stores through its mobile app. Find out how its newest tech implementation will improve its customers' experience.
Learn how Ste. Michelle Wine Estates will be able to custom-tailor product offerings to individual consumers across all brands and channels.
Nordstrom has added the new role of chief operating officer. Find out who will be responsible for overseeing and bringing together Nordstrom’s digital and physical assets to create an end-to-end experience for customers across full-price and off-price stores.
Concession customers at Citi Field can checkout seamlessly thanks to a mix of artificial intelligence, computer vision and biometrics. Hear the details on the first-of-its-kind pilot.
In the face of fierce shipping competition this holiday season, Macy’s is testing free same-day delivery. Get the details.
His new company will gain the benefit of his knowledge of emerging technologies, such as artificial intelligence, machine vision, machine learning, blockchain, big data and the Internet of Things.
Farmstead has inked a first-of-its-kind partnership with Southeast grocery company Alex Lee, parent company of grocer Lowes Foods. Learn how the partnership enables them to expand their reach in complementary markets without the need to open any physical stores, and where Farmstead is headed to next.
Deloitte predicts holiday retail sales to jump over 2018. Find out just how high they will go across channels.
Bluemercury founders Marla and Barry Beck are stepping down, leaving Macy's to search for a new CEO to steer the beauty business it acquired in 2015. Barry Beck, Bluemercury’s chief operating officer, will step down on September 20 to pursue a new entrepreneurial venture.
Zebra Technologies Corporation is offering new solutions to streamline retailers’ operations from front-of-store to the warehouse. Learn how they can help retailers improve inventory management and increase store associate productivity to elevate the customer experience.
The company will add office space and jobs in fields including cloud computing, advertising and business development, doubling its tech workforce in the city.
Canadian discount retailer Giant Tiger is enhancing its digital retail presence with a new mobile app to engage shoppers. Get the details.
Walmart has opened a “Walmart Health” center, a standalone facility for healthcare services. Take a peek inside the first of Walmart’s new format, a concept expected to eventually be replicated in other markets.
Consumer Goods Cloud enables reps to use AI to optimize key tasks, drive higher revenues through better promotion execution and order management and elevate the in-store experience for the end consumer.
Upping the ante in customer experience, Selfridges will be the department store in the world to open a permanent theater.
The company will add jobs in fields including cloud computing, advertising and business development.
Upping the ante in customer experience, Selfridges will be the department store in the world to open a permanent theater.
The acquisition of Silicon Valley based Apprente furthers McDonald’s commitment to voice-based ordering in its drive thru lanes and mobile ordering initiatives. Learn the details and what it means for the massive quick serve restaurant chain’s tech roadmap.
The electronics retailer has emerged from bankruptcy with a new owner and a renewed dedication to physical retail. Find out where it placed its first new store and how its new format will position it for success.
The former Dick’s Sporting Goods and Home Depot executive will be responsible for all technology, information and digital platforms supporting Kohl’s omnichannel business. Hear the latest on the appointment and what it means for both Gaffney and Kohl’s.
A new magazine hit Walmart newsstands exclusively this month. Find out how the Instagram-inspired publication and its QR-code tech benefits the retail behemoth.
Following a successful pilot campaign Target is releasing its new Target Circle loyalty program across the chain. The new program offers shoppers a personalized experience as well as increased savings. Read all about it.
The new head of IT will oversee the global strategy for WBA’s IT operations across all divisions and lead data analytics, business intelligence, development, support, infrastructure, security and technical services. See which retail veteran snagged the coveted, high-profile position.
RIS parent company EnsembleIQ has elevated the veteran publishing executive to chief executive. Learn all the details and the role Litterick will play.
Albertsons brings a next-gen pet solution to stores through a partnership with DogSpot. Get the details on how the grocer is making shopping more comfortable for Fido.
The former Ralph Lauren, Perry Ellis and Calvin Klein executive has claimed the top merchandising post at a major department store chain. See where the industry veteran is headed and her plan to further its ongoing digital transformation.
Amazon continues to scale its fresh grocery service across the nation with latest expansion. See what major metropolitan area AmazonFresh is headed to and the new enhancements that make it even easier for consumers.
By joining forces and combining the breadth of their expertise, Otimo Retail and XCCommerce now offer global retailers the power to optimize their promotional and coupon initiatives within a unified commerce approach. Get the details.
Burberry is testing a new retail chat tool it created in partnership with Apple. Learn how the tool will help Burberry store associates interact with important customers directly.
Utilizing a personalized online assessment designed by medical experts, the new Only Me service delivers a custom assortment of vitamins and supplements to participating subscribers each month. Get the details.
Reflexis Systems revealed at Reflexions 2019, the annual Reflexis User Conference & Expo, new solutions leveraging AI and machine learning. Get the details.
New proprietary technology allows the retailer to personalize e-mail communication with shoppers both pre- and post-deployment. Find out how this unique technology works and how the retailer plans to leverage it.
Walmart’s Canadian division is getting a new boss. See which Walmart veteran is getting a turn in the corner office after more than two decades with the retailer.
The acquisition brings together Influenster’s engaged community of everyday consumers with Bazaarvoice’s software and network of more than 6,000 global brand and retailer websites.
Despite the fact that the women’s fashion and accessories retailer announced the closing of all of its stores last month, the Charming Charlie brand may soldier on. Find out what is in store for the bankrupt retailer.
The retailer’s upcoming Little Blue Cabin stores will provide customers a unique coffeehouse experience. See what sets these stores apart and where the first crop of new-age cafés will be placed.
The Walt Disney Company and Target are collaborating to bring in-store Disney shops and a new digital experience to Target. Get the details of this new partnership.
The retailer has appointed a 33-year company veteran to the position. Find out how the new role will support Nordstrom’s future and who snagged it.
The retailer is opening a new 84,000 square foot office in downtown Portland, doubling its tech workforce in the area. Learn about the new center and the high-tech job opportunities coming to Oregon.
Just over three years after introducing their first cashierless store, Russell's Convenience has implemented frictionless checkout to all stores.
For the second year in a row Barnes & Noble has finished first in this annual ranking of retailer reputation, and was the only retailer to earn an excellent rating. Learn what sets the specialty retailer apart from the crowd.
Walmart customers can now directly purchase ingredients featured in BuzzFeed’s Tasty videos from their online grocery carts. Get the dish.
Urban Outfitters will unite customer data and feedback to improve customer experience across Urban Outfitters, Anthropologie Group, and Free People. Find out how.
The specialty retailer is implementing an integrated supply chain strategy to improve demand forecast and optimize store and distribution center replenishment and allocations.
The pharmacy powerhouse is superchargin its payment processor and security solutions covering more than 2,400 stores nationwide as well as its e-commerce site. See who Rite Aid turned to for the next-gen solution and how it will help the chain streamline payment across the enterprise.
Sur La Table is bringing on Jason Goldberger as its CEO. Find out what the former Blue Nile and Target exec will bring to the Table.
Banana Republic is the latest apparel retailer to throw its hat into the apparel subscription ring. Learn about the retailer’s new service and its plan to differentiate itself in the crowed rental space.
Building on early success, the retail partners introduce Kroger Express to additional Walgreens stores and launch Walgreens' owned-brand health and beauty products in Kroger stores. Learn the details of the blooming partnership and the retailers’ plans for future collaboration.
The arts and crafts retailer is launching a new service that directly competes with Etsy’s unique business model. Learn all about A.C. Moore’s new offering and what it means for the industry.
While the doom and gloom of store closings have dominated the headlines of late, IHL reports that the number of retailers closing stores has actually decreased dramatically over the past year. Check out all the cheerful stats.
Catering to the needs of Millennials and Gen Z is critical, but keeping pace with the changing shopping patterns of established generations is equally vital. Check out this new research highlighting the evolving shopping behavior and preferences of Gen X and Baby Boomers.
The former Amazon bigwig has accepted a c-suite position at a surging specialty retailer. See where the industry veteran is headed and the role he will fill at his new company.
Providing home delivery is difficult in urban centers where traffic and parking create roadblocks to quick and economical fulfillment. Domino’s believes e-bikes can solve urban delivery woes and meet customer’s need-it-now demands. Do you agree?
Time has run out for plus-size women’s apparel retailer Avenue Stores, in business since 1983.
Outdoor retailer L.L.Bean will deploy new customer engagement solutions and a microservices-based SaaS platform to anticipate and adapt to future retail requirements. Get the details.
The outdoor apparel and accessories brand has gone live with a reimagined retail experience at its SoHo NYC store. The store highlights the brand’s new retail approach and kicks off a five-year chain-wide store refresh.
H-E-B is investing heavily in its digital firepower with the construction of a 150,000-square-foot headquarters that will be home to more than 1,000 digital employees. Learn the grocer’s plan for its new center and how it will strengthen its position in the crowded digital grocery space.
The off-price retailer’s point of sale is going from blah to bam, and helping usher in a host of experiential features for the brand. Learn all about it.
Nike has gone live with a children’s footwear subscription service dubbed Nike Adventure Club. Learn the details of the first-of-its-kind service and the retailer’s plan to scale subscription services beyond kids.
Foot Locker has launched its community-based Power Store in partnership with Nike which features a full suite of immersive customer experiences. Get a sneak peek of the new location and the ground-breaking, tech-fueled partnership.
The retailer is modernizing its technology footprint in its direct-to-consumer distribution channels with new point of sale solutions. Learn all about the new capabilities Skechers is onboarding.
The acquisition accelerates the retailer’s ability to anticipate and meet consumer demand. Learn the details of the deal and how Nike will immediately begin leveraging Celect’s next-gen demand sensing technology.
Vilebrequin, the iconic swimwear brand, has selected Gerber Technology’s integrated solutions, YuniquePLM® and AccuMark® CAD, to facilitate quick product development and centralize all information, making it easily accessible to every member of the team.
In addition to free delivery, CarePass provides members with simplified value, enhanced service and access to on-demand pharmacy care. Learn the details of CVS’s advanced loyalty offering.