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May 2020

May
28

CVS Tests Prescription Delivery With Autonomous Vehicles

CVS Pharmacy is working with robotics company Nuro to test prescription delivery in the Houston market, beginning in June. Nuro will use its fleet of autonomous vehicles to deliver prescriptions and essentials to CVS Pharmacy customers.
May
27

Tuesday Morning Files for Bankruptcy, to Shutter 230 Stores

Off-price retailer Tuesday Morning has filed for Chapter 11 bankruptcy protection in response to "immense strain" from the COVID-19 pandemic. Learn how the retailer plans to shutter stores and emerge in a stronger position this fall.
May
27

Blue Yonder Deepens Relationship with Panasonic

Blue Yonder and Panasonic will combine resources and work with partner companies to fuel growth by selling Blue Yonder’s Luminate solutions
May
26

How Regatta Weathers Retail With Cloud Technology

Hear how outdoor clothing specialist Regatta aims to future-proof its business as it continues to open new stores by migrating from on-premises infrastructure management to the cloud.
May
22

Celerant Brings Virtual Stores to Reality

Celerant Technology has launched a new online platform for multi-store retailers that virtualizes their physical stores. Learn more.
May
22

Microsoft Partnering with FedEx for Inventory Management

FedEx and Microsoft are partnering to provide a granular level of insight into inventory management, as well as logistics.
May
22

Bed Bath & Beyond to Expand Curbside Pickup to 90% of Stores

Bed Bath & Beyond plans to expand its contactless curbside pickup services to around 90% of its fleet and reopen around half of stores by mid-June. Get the details.
May
21

How Pet Supplies Plus’ New WMS is Helping it Redirect Focus Toward its Customers

Pet Supplies Plus has tapped Manhattan Associates’ new warehouse management system in order to improve its customer service and experience capabilities.
May
20

Foko Launches COVID Symptom Checker for Retailers

The provider of retail task management and communication software has released a tool that’s designed to screen employees for symptoms of the coronavirus.
May
20

Amazon Go Challenger Standard Cognition Buys Checkout Technologies

Standard Cognition has acquired Milan, Italy-based Checkout Technologies, which has developed AI tech for retail frictionless checkout. Learn how the acquisition increases the size of Standard’s engineering team and seeds its European presence.
May
18

Reflexis Deploys Facial Recognition to Bolster Hygiene in Stores

The touchless system verifies an employee's face in seconds, removing the need for time cards, badges, keys or badge numbers. Learn more.
May
18

Cleo’s CIC Agent Providing More Visibility into Data Integration Processes

Cleo's CIC Agent lets enterprises securely connect and integrate to on-premise systems, while providing configuration and control in the cloud even when APIs do not exist.
May
14

Sensormatic Grows Retail Recovery Solutions

These offerings are designed to help retailers to adhere to recommended store occupancy and social distancing guidelines and in preparation for the reopening and recovery period.
May
13

Loves Furniture Picks Up 27 Art Van, Levin and Wolf Furniture Stores

The company expects to add more than 1,000 new employees across the region.
May
13

JoJo Maman Bébé Increases Conversion by 25% With Artificial Intelligence

Learn how boutique maternity and children’s apparel retailer JoJo Maman Bébéus ed AI-driven personalized messaging to produce a 25% uplift in conversion.
May
12

Catchpoint Adds User Sentiment to Digital Experience Solutions

The provider of digital experience monitoring solutions has added user sentiment to its platform, combining synthetic, network, endpoint and real user monitoring capabilities.
May
11

Sephora Adds Payment Plan to the Shopping Experience

Beauty shoppers will now be able to buy now, pay later. Get the details.
May
11

Jared Offers Virtual Wedding Platform

The #LoveCantWait Campaign will support couples who had to cancel or postpone their wedding due to COVID-19. In addition, couples can book live virtual consultations with Jared associates. Learn more.
May
11

Bed Bath & Beyond Expands BOPIS to Half of Stores

Bed Bath & Beyond said it will gradually reopen stores, starting with just around 20 locations, but the home goods retailer has expanded BOPIS and contactless curbside pickup services to almost half its fleet. Learn more.
May
08

Lamps Plus Re-Opens Trio of Stores in Texas

Lamps Plus is re-opening all three of its stores in Texas with new safety measures in place.
May
06

Hy-Vee Unifying Corporate Communication During COVID-19

The Midwestern grocery chain is deploying Retail Zipline’s communication platform across its entire enterprise to improve its connection with its 85,000-plus employees amid the COVID-19 pandemic.
May
06

Simons Optimizes Inventory With AI & Predictive Analytics

In an era where the customers talk through data, Simons will be able to hear not only when they're "shouting things, but also just whispering very quietly," says CEO Peter Simons. Learn how Simons is using predictive analytics and AI to accurately forecast demand, generate shipments, allocate products, calculate replenishment, and optimize promotions.
May
01

What Amazon Is Doing for Its Customers

Not surprisingly, Amazon’s first quarter saw a 26% spike in revenue amid the coronavirus and shelter in place mandates. Find out what the retailer says it is doing for its customers amid this spike in spending.

April 2020

Apr
30

Teradata’s Vantage CX Now Available

Data and analytics provider Teradata has made its Vantage Customer Experience (CX) available to businesses.
Apr
29

Batteries Plus Leverages Customer Feedback to Pivot Its Operations

Learn how Batteries Plus has realigned its store operations in the wake of COVID-19 using customer feedback.
Apr
28

Recommendations for Safely Reopening Retail

With input from major retailers, technology companies, industry analysts and academic advisors, the Store Operations Council releases a checklist for the retail community post COVID-19.
Apr
28

enVista Offers Complimentary Consulting Session

enVista is offering a complimentary listening and consulting session in an effort to help retail, distribution, manufacturing and non-profit organizations deliver and respond in today’s rapidly changing environment. enVista’s consulting expertise extends end-to-end across supply chain, transportation, omni-channel retail, IT and Microsoft business applications.  “We are keenly aware that our clients run the supply chain, commerce and healthcare operations critical to the health and well-being of our global population and economy," said Jim Barnes, CEO of enVista.&n
Apr
27

Locai Offers Free Consulting on Fulfillment Solution

As grocery retailers struggle to navigate consumer demand and supply chain challenges stemming from the spread of COVID-19, one provider is making its solutions more affordable. For a limited time, Locai Solutions is making its PowerPick fulfillment management software free to grocers. PowerPick is designed to improve operating efficiency and reduce labor via multi-order pick capability, support for zone picking and a simplified order consolidation process.
Apr
27

Walmart Launches ‘Neighbors Helping Neighbors’ Program

Walmart and Nextdoor have teamed up to make it easier for Walmart customers to shop for their neighbors on their next shopping trip during the COVID-19 pandemic. Get the details.
Apr
23

The How & Why of Personalization Updates from AB InBev & Linden Lab

Anheuser-Busch InBev and Linden Lab are making moves to improve their customer acquisition strategies in the face of more complex buying journeys.
Apr
23

Walmart Scoops Up Target Exec as New CMO

The chief marketing officer role has been vacant since Barbara Messing departed last year.
Apr
22

U-Haul Hitches a Ride to Contactless Payments

The DIY moving company has added Scan & Go technology to all stores, enabling customers to use their mobile devices for contact-free transactions during this age of social distancing.
Apr
22

Bed Bath & Beyond Snags True Value Leader as COO

John Hartmann has been named chief operating officer of Bed Bath & Beyond and president of Buybuy Baby, effective May 18, one of a series of appointments the company will announce in the coming weeks. Reporting to president and CEO Mark Tritton, Hartmann will lead the company's IT, supply chain and real estate divisions.
Apr
22

Costco Expands on Instacart Partnership to Deliver Prescriptions

Instacart's prescription delivery service is now available from nearly 200 Costco locations across seven states, plus Washington D.C., with plans to expand nationally in the coming months. Uncover how the digital experience works.
Apr
22

Build-A-Bear Brings Its Experiential Retail Online

Build-A-Bear Workshop, known for its in-store retail experience, has launched a new online program and is donating teddy bears to children impacted by COVID-19.
Apr
21

Jennifer Morgan Steps Down as SAP Co-CEO

Christian Klein will continue as the sole CEO.
Apr
20

LuckyVitamin Offering BOGO Memberships to Support Frontline Healthcare Providers

Health and wellness e-commerce retailer LuckyVitamin is offering front-line healthcare providers free six-month memberships to its LV+ program for every new standard member who joins.
Apr
15

DSW Partners With Supermarket Chain Hy-Vee

The pair up will bring DSW'S digital experience to Hy-Vee supermarket shoppers. In addition, Hy-Vee is now offering free full-service fueling. Get the details.
Apr
15

Kroger and the UFCW Issue Urgent Call to Designate Grocery Workers as First Responders

"This designation is absolutely critical as it will ensure these frontline workers have priority access to personal protection equipment like masks and gloves," Kroger CEO Rodney McMullen and UFCW International president Marc Perrone say. Find out more.
Apr
15

New Service Can Help Drive Repeat Sales at Brick-and-Mortar

LedgerPay and Dunnhumby are teaming up in the name of repeat sales.
Apr
14

Rite Aid to Open More COVID-19 On-Site Testing Locations

An online platform will triage people for the new testing locations coming to Rite Aid sites in the coming weeks.
Apr
13

Grocery Retailer Hy-Vee Adds Digital Ordering of Curbside Meals

As the lines between supermarket and restaurant blur amid the coronavirus pandemic, Hy-Vee has added a way for shoppers to order meals through a website or mobile app for curbside pickup. Find out more about the grocer’s latest pivot.
Apr
09

Instacart Launches Two Features to Unlock More Delivery Windows

Last week, Instacart saw overall customer order volume up by more than 300% year-over-year. Now it has launched two new features as demand for grocery delivery continues to surge.
Apr
09

A New Tool Aims to Help Companies Reduce Product Shortages via AI — and it’s Free

A new, free tool for U.S. businesses is designed to help reduce critical product shortages during the coronavirus health crisis via artificial intelligence and big data.
Apr
09

New Platform Accelerates Enterprise Commerce Initiatives

The solution is intended to help retailers and brands address speed, flexibility and performance issues in light of unprecedented online demand.
Apr
09

New Partnership Unlocks Consumer Insights in the Shooting Sports Industry

Celerant Technology has teamed with SCOPE CLX, a business analytics program for the shooting sports industry, in the name of consumer insight.
Apr
08

Hearing Loss Info Centers Coming to Walmart Stores

Many of Walmart’s stores will soon feature a new way for its customers to treat their hearing loss.
Apr
06

BJ’s Brings On New Analytics Executive VP

The retailer has nabbed a former Bain exec as its new executive VP, membership, analytics and business transformation
Apr
06

Publix Goes Contactless at the POS

Grocery retailer Publix has rolled out contactless pay to all its stores to protect the health of its customers and associates during the coronavirus pandemic. Get the details.
Apr
03

Lowe's App Lets Store Managers Monitor Foot Traffic

The new app is part of a series of store changes the retailer has made to improve social distancing during the coronavirus health crisis.
Apr
02

Carhartt to Make Masks & Gowns for COVID-19 Efforts

While retailers make moves to support their front-line workers during the health crisis, manufacturers across the globe are modifying their factories in order to pitch in.
Apr
02

New Personalization Platform Helps Footwear Retailers Find the Perfect Fit

The Volumental Engage marketing personalization platform helps retailers leverage this type of data by building e-commerce experiences, promotional marketing content, retargeting and loyalty programs.
Apr
01

Walgreens Expands On-Demand Delivery Nationwide

Addressing the spiking need for home delivery, Walgreens and Postmates have expanded on-demand delivery to almost every state. Find out how Walgreens shoppers can now get health and wellness items and other household essentials delivered to their doors.
Apr
01

Tailored Brands Is Back Online

The Men's Wearhouse and Jos. A. Bank parent company has reopened its e-commerce fulfillment centers and will manufacture and donate 50,000 masks. Get the details.

March 2020

Mar
31

Amazon and Walmart’s Latest Response to Workforce Issues Caused by the Coronavirus

Walmart and Amazon have been quickly responding to retail changes from the coronavirus threat. Uncover both retailers’ latest moves regarding their workforces.
Mar
31

This New Partnership is Supporting Brands & Retailers Optimizing Inventory Remotely

Inturn is teaming with SAP for the launch of its enterprise software solution that standardizes and optimizes inventory disposition for consumer brands.
Mar
31

Fairway to Sell Two Leases to Amazon

Fairway Market will sell the leases in Paramus and Woodland Park, NJ, to Amazon for a purchase price of $1.5 million.
Mar
27

Textile & Apparel Network Activates to Help Medical Community During the Coronavirus

The AAPN is leveraging its association management software so its members can help the medical community.
Mar
26

Hopeshow Advancing End-to-End Lifecycle Management

Aptos will help the fashion brand and retailer improve its planning and buying decisions across its design, merchandise and operations.
Mar
24

New Solution Decreases Returns Fraud at Every Transaction

The Forter Returns Abuse Protection is designed to enable merchants to provide the competitive policies now expected by consumers.
Mar
23

Albertsons Adds Plexiglas at Checkouts

Albertsons Companies is installing “sneeze guards” in its checkout lanes as a protective barrier between customers and associates during the ongoing COVID-19 outbreak.
Mar
19

Kohl’s to Start Selling Lands’ End

Items will be directly fulfilled and shipped by Lands’ End and will encompass the company’s entire assortment.
Mar
17

Global Partners LP Modernizes Labor Operations

Convenience stores operator Global Partners LP will optimize labor planning to increase productivity along with associate engagement and retention. Find out how.
Mar
16

New IT Store Systems VP Named at Dunkin' Brands

Role has responsibility for all aspects of in-store technology for both Dunkin' and Baskin-Robbins.
Mar
16

Shopping Behavior Index Monitors Weekly Consumer Buying Behavior

The number of households shopping health stores is nearly double the prior year by mid-February, a new Shopping Behavior Index reports. Find out more insights from this weekly index providing visibility into U.S. consumer buying behavior shifts driven by COVID-19 (Coronavirus).
Mar
13

Wipro & SAP Team for CX Integration

The two companies are co-developing a number of solutions designed to effectively manage business processes and customer experience.
Mar
12

Update: Modell’s Sporting Goods to Close All Stores

Just over two weeks ago, the nation’s oldest family-owned and operated retailer of athletic apparel, footwear and sporting goods said it would close 24 stores of its 153 stores. Now, after 130 years, Modell’s Sporting Goods has voluntarily filed for Chapter 11 bankruptcy and will close all of its stores.
Mar
11

ShopRite Launches Virtual Chat With Dietitians

ShopRite has launched a Registered Dietitian Virtual Chat program to enable shoppers to ask questions about diet and nutrition without having to go to a store for an in-person consultation. Get the details.
Mar
10

CVS to Acquire 110 Schnuck Pharmacies

The relationship provides CVS Health with a capital-efficient way to expand into key areas, while bringing together the Midwest grocer with CVS Pharmacy's services and clinical expertise. Get the details.
Mar
10

Fleet Feet Opens Inventory-Less Concept Shop in Portland

Fleet Feet has opened a new concept shop weaving together its 3D foot-scanning technology and personalized experience with home delivery. Find out more.
Mar
06

Store Closings: Art Van Going Out of Business

After more than 60 years, Art Van is going out of business. Get the details.
Mar
05

Shoptalk Rescheduled Amid Coronavirus Escalation

In light of the coronavirus (COVID-19) outbreak, Shoptalk 2020 has been rescheduled. The move also impacts the dates of Groceryshop.
Mar
04

Walmart Names New COO of E-Commerce

Walmart has pulled a top Sam’s Club exec to head up its e-commerce operations. Find out who Walmart choose in its latest executive shuffle.
Mar
04

Benjamin Moore Rebate Process Gets Streamlined

The rebate process at Benjamin Moore’s Contractor & Commercial Pricing Program is a bit smoother now thanks to new point-of-sale features from Celerant Technology.
Mar
04

Dematic Acquires Digital Applications International Limited

The addition of DAI expands Dematic’s intralogistics software offerings and support for the movement, storage and distribution of goods throughout the supply chain.
Mar
03

IKEA Lets Shoppers Pay With Time

IKEA has added “time currency” prices for every item in its Dubai stores. Get the details.
Mar
03

Diane von Furstenberg Employs Retail Tech at Flagship

Learn how Diane von Furstenberg is using analytics, QR codes, computer vision and more to boost the in-store shopper experience and provide its store associates with intelligent insights.
Mar
02

How Sportina Drives Operational Efficiency

Sportina is modernizing operations, optimizing inventory and breaking down barriers between geographies and brands. Find out how with full visibility to inventory availability across all channels, Sportina can decrease transfer costs and increase stock rotation, helping the retailer avoid markdowns.
Mar
02

enVista and Retalon Partner to Power Retail Intelligence and Predictive Insights

The partnership combines AI and predictive analytics solutions with enVista’s order management solution to deliver a unified commerce solution to optimize inventory decisions.
Mar
02

Walgreens Reveals Mobile App Leaked Personal Data

Walgreens said its mobile app exposed some app users’ names, prescription information and shipping address. Find out more.
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