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June 2020

Jun
30

Mercatus Launches White-Labeled Solution to Meet Growing Curbside Demand

Digital commerce solutions provider Mercatus has introduced a white-labeled, retailer-owned solution for grocers to help serve the growing demand for curbside pickup.
Jun
30

Bashas’ Family of Stores Tackling COVID-19 Disruption with AI

The parent company to Food City, AJ's Fine Foods, Eddie's Country Store, and Bashas' and Bashas' Diné grocers is leveraging artificial intelligence to better support its merchandising and marketing needs during the health crisis.
Jun
29

Hobbycraft Drives Up RPV with Data-Driven Personalization Tech

Hobbycraft leveraged AI to employ specific personalization strategies that allowed them to meet their goals and exceed expectations.
Jun
25

Meijer Moves to Support Low Vision Customers In Stores for Free

Find out how Meijer is offering free support to blind and low vision customers to increase accessibility and ease in their shopping trip.
Jun
24

Tanger Outlets Launches Virtual Concierge Service

Tanger Factory Outlet Centers has launched a virtual shopping concierge service that aims to give shoppers the outlet shopping experience without leaving home.
Jun
24

How Bombas is Amplifying its 2020 Pride Collection

Apparel brand Bombas teamed up with Taboola to promote its 2020 Pride collection, featuring limited-edition socks inspired by the bright, diverse LGBTQ+ community. Get the details.
Jun
24

David’s Bridal Taps Zoom for Digital Appointment Experiences

David's Bridal is adding video services to its digital customer experiences, helping brides social distance while planning for their big day.
Jun
24

Aptos Unveils 4 Solution for Post-Pandemic Retail Recovery

Aptos has introduced four new products developed to help retailers manage the challenges wrought by COVID-19.
Jun
23

Dine Brands Names Justin Skelton CIO, Tony Moralejo President of Global Development

Tony Moralejo has joined the Applebee’s and IHOP parent company as president, international and global development, while Justin Skelton has been named chief information officer.
Jun
22

Smart & Final Deploys AI-Driven Analytics

Grocey chain Smart & Final is rolling out an AI-driven analytics platform after a successful pilot program. Find out more.
Jun
22

Saks Staying Fashion Fresh with New Digital Curation Platform

Saks Fifth Avenue is streamlining its inventory buying and merchandising capabilities with the help of a new tech platform.
Jun
17

Carrefour and Google Launch Voice-Enabled Grocery Shopping

Carrefour and Google have launched a new voice-based grocery shopping experience, via Google Assistant. Uncover how the service works and aims to simplify and personalize the grocery shopping experience in France.
Jun
17

Walmart Acquires CareZone App to Expand Healthcare Services

Walmart has acquired technology from CareZone to further develop its healthcare services.
Jun
17

Best Buy Reimagines Rebate Management

Best Buy has deployed an AI-infused platform to accelerate its rebate and promotional contracting with key partners to drive efficiency and reduce risk across the organization. Get the details.
Jun
16

Microsoft and SAS Partner for Cloud Integration

Microsoft and SAS are teaming as part of a shared mission to strategically democratize artificial intelligence and analytics.
Jun
15

Room & Board Sees Conversion Rates Spike From AI-Based Personalization

Learn how home furnishing company Room & Board was able to use its content library and data in an environment that has set it up for scalable personalization success, increasing online conversion rates by 80% when visitors engaged with personalized content.
Jun
15

FedEx Office and Canva Launch Design-to-Print Marketplace for SMBs

FedEx Office and online design platform Canva have teamed up to create a digital design-to-print marketplace, making it easier for retailers to create professionally printed materials to get back to business.
Jun
10

Nielsen's New Data Solutions Leverage VR and AR

Nielsen is now offering a suite of solutions using gaming technologies to help retailers transform their in-store operations.
Jun
10

Walmart Expands Associate Education Program to Hone Digital Skills

Walmart is expanding its Live Better U (LBU) education benefits to include a greater focus on digital skills, as well as making the program more widely available.
Jun
10

Drybar Names Liz Williams CEO

Most recently president of Taco Bell International at Yum Brands, Williams has a track record in worldwide brand development, digital marketing, multi-unit operations and franchising.
Jun
08

Kroger Adding Three Smaller Ocado Fulfillment Centers

"Smaller format and mini customer fulfillment centers will allow Kroger to reach more geographies with Ocado's automation, while also catering to a wide range of options for delivery," says Ocado Solutions' CEO. Find out more.
Jun
08

Lamps Plus Veteran Promoted to COO

Find out which Lamps Plus veteran will oversee all business operations including the e-commerce operations, stores and distribution center operations.
Jun
08

The United Family Launches Location-Based Curbside Solution

Due to the COVID-19 pandemic, curbside orders have more than tripled for The United Family grocery stores. Find out how it hopes real-time location updates will help.
Jun
08

Dollar Tree Moves to Protect Its Retail Stores

“It is very important for us to ensure our customers and associates feel safe and secure while in our stores,” said Bob Oberosler, SVP of Asset Protection, at Dollar Tree, Inc.
Jun
03

Nielsen Brings on Chandler Bigelow as CFO

Nielsen Global Connect.has brought on Chandler Bigelow, formerly of Tribune Media Company, as its new CFO
Jun
02

Casey’s General Stores Appoints Adrian Butler as CIO

The former Target exec has joined Casey’s General Stores in the newly created role that will lead the effort to advance next generation technology at the convenience retailer. Get the details.
Jun
02

WorkJam Launches Next-Gen Health Check Analysis Tool

A new health check analysis tool enables employers to reduce the spread of COVID-19 among frontline employees and their customers while complying with local laws and regulations.
Jun
02

AT&T Accelerates its Customer Experience Vision

A multi-year strategic agreement will enable AT&T to deliver highly-tailored customer experiences seamlessly across retail, marketing, online, business and more. Get the details.
Jun
01

Robling Offering Retailers Free Access to Store-Reopening Analytics Dashboard

The analytics provider is mapping store locations against COVID-19 metrics from such sources as the Johns Hopkins Coronavirus Resource Center in order to help retailers make their reopening plans.
Jun
01

Lowe's Launces Augmented Video Chat Service to Help Pros Manage Jobs

Lowe's is launching a free, augmented video chat service to help Pros manage jobs, without being on the job. Learn how video, computer vision and AR combine to help professionals evaluate repair and maintenance projects.

May 2020

May
28

CVS Tests Prescription Delivery With Autonomous Vehicles

CVS Pharmacy is working with robotics company Nuro to test prescription delivery in the Houston market, beginning in June. Nuro will use its fleet of autonomous vehicles to deliver prescriptions and essentials to CVS Pharmacy customers.
May
27

Blue Yonder Deepens Relationship with Panasonic

Blue Yonder and Panasonic will combine resources and work with partner companies to fuel growth by selling Blue Yonder’s Luminate solutions
May
27

Tuesday Morning Files for Bankruptcy, to Shutter 230 Stores

Off-price retailer Tuesday Morning has filed for Chapter 11 bankruptcy protection in response to "immense strain" from the COVID-19 pandemic. Learn how the retailer plans to shutter stores and emerge in a stronger position this fall.
May
26

How Regatta Weathers Retail With Cloud Technology

Hear how outdoor clothing specialist Regatta aims to future-proof its business as it continues to open new stores by migrating from on-premises infrastructure management to the cloud.
May
22

Microsoft Partnering with FedEx for Inventory Management

FedEx and Microsoft are partnering to provide a granular level of insight into inventory management, as well as logistics.
May
22

Bed Bath & Beyond to Expand Curbside Pickup to 90% of Stores

Bed Bath & Beyond plans to expand its contactless curbside pickup services to around 90% of its fleet and reopen around half of stores by mid-June. Get the details.
May
22

Celerant Brings Virtual Stores to Reality

Celerant Technology has launched a new online platform for multi-store retailers that virtualizes their physical stores. Learn more.
May
21

How Pet Supplies Plus’ New WMS is Helping it Redirect Focus Toward its Customers

Pet Supplies Plus has tapped Manhattan Associates’ new warehouse management system in order to improve its customer service and experience capabilities.
May
20

Amazon Go Challenger Standard Cognition Buys Checkout Technologies

Standard Cognition has acquired Milan, Italy-based Checkout Technologies, which has developed AI tech for retail frictionless checkout. Learn how the acquisition increases the size of Standard’s engineering team and seeds its European presence.
May
20

Foko Launches COVID Symptom Checker for Retailers

The provider of retail task management and communication software has released a tool that’s designed to screen employees for symptoms of the coronavirus.
May
18

Reflexis Deploys Facial Recognition to Bolster Hygiene in Stores

The touchless system verifies an employee's face in seconds, removing the need for time cards, badges, keys or badge numbers. Learn more.
May
18

Cleo’s CIC Agent Providing More Visibility into Data Integration Processes

Cleo's CIC Agent lets enterprises securely connect and integrate to on-premise systems, while providing configuration and control in the cloud even when APIs do not exist.
May
14

Sensormatic Grows Retail Recovery Solutions

These offerings are designed to help retailers to adhere to recommended store occupancy and social distancing guidelines and in preparation for the reopening and recovery period.
May
13

JoJo Maman Bébé Increases Conversion by 25% With Artificial Intelligence

Learn how boutique maternity and children’s apparel retailer JoJo Maman Bébéus ed AI-driven personalized messaging to produce a 25% uplift in conversion.
May
13

Loves Furniture Picks Up 27 Art Van, Levin and Wolf Furniture Stores

The company expects to add more than 1,000 new employees across the region.
May
12

Catchpoint Adds User Sentiment to Digital Experience Solutions

The provider of digital experience monitoring solutions has added user sentiment to its platform, combining synthetic, network, endpoint and real user monitoring capabilities.
May
11

Jared Offers Virtual Wedding Platform

The #LoveCantWait Campaign will support couples who had to cancel or postpone their wedding due to COVID-19. In addition, couples can book live virtual consultations with Jared associates. Learn more.
May
11

Bed Bath & Beyond Expands BOPIS to Half of Stores

Bed Bath & Beyond said it will gradually reopen stores, starting with just around 20 locations, but the home goods retailer has expanded BOPIS and contactless curbside pickup services to almost half its fleet. Learn more.
May
11

Sephora Adds Payment Plan to the Shopping Experience

Beauty shoppers will now be able to buy now, pay later. Get the details.
May
08

Lamps Plus Re-Opens Trio of Stores in Texas

Lamps Plus is re-opening all three of its stores in Texas with new safety measures in place.
May
06

Hy-Vee Unifying Corporate Communication During COVID-19

The Midwestern grocery chain is deploying Retail Zipline’s communication platform across its entire enterprise to improve its connection with its 85,000-plus employees amid the COVID-19 pandemic.
May
06

Simons Optimizes Inventory With AI & Predictive Analytics

In an era where the customers talk through data, Simons will be able to hear not only when they're "shouting things, but also just whispering very quietly," says CEO Peter Simons. Learn how Simons is using predictive analytics and AI to accurately forecast demand, generate shipments, allocate products, calculate replenishment, and optimize promotions.
May
01

What Amazon Is Doing for Its Customers

Not surprisingly, Amazon’s first quarter saw a 26% spike in revenue amid the coronavirus and shelter in place mandates. Find out what the retailer says it is doing for its customers amid this spike in spending.

April 2020

Apr
30

Teradata’s Vantage CX Now Available

Data and analytics provider Teradata has made its Vantage Customer Experience (CX) available to businesses.
Apr
29

Batteries Plus Leverages Customer Feedback to Pivot Its Operations

Learn how Batteries Plus has realigned its store operations in the wake of COVID-19 using customer feedback.
Apr
28

enVista Offers Complimentary Consulting Session

enVista is offering a complimentary listening and consulting session in an effort to help retail, distribution, manufacturing and non-profit organizations deliver and respond in today’s rapidly changing environment. enVista’s consulting expertise extends end-to-end across supply chain, transportation, omni-channel retail, IT and Microsoft business applications.  “We are keenly aware that our clients run the supply chain, commerce and healthcare operations critical to the health and well-being of our global population and economy," said Jim Barnes, CEO of enVista.&n
Apr
28

Recommendations for Safely Reopening Retail

With input from major retailers, technology companies, industry analysts and academic advisors, the Store Operations Council releases a checklist for the retail community post COVID-19.
Apr
27

Locai Offers Free Consulting on Fulfillment Solution

As grocery retailers struggle to navigate consumer demand and supply chain challenges stemming from the spread of COVID-19, one provider is making its solutions more affordable. For a limited time, Locai Solutions is making its PowerPick fulfillment management software free to grocers. PowerPick is designed to improve operating efficiency and reduce labor via multi-order pick capability, support for zone picking and a simplified order consolidation process.
Apr
27

Walmart Launches ‘Neighbors Helping Neighbors’ Program

Walmart and Nextdoor have teamed up to make it easier for Walmart customers to shop for their neighbors on their next shopping trip during the COVID-19 pandemic. Get the details.
Apr
23

Walmart Scoops Up Target Exec as New CMO

The chief marketing officer role has been vacant since Barbara Messing departed last year.
Apr
23

The How & Why of Personalization Updates from AB InBev & Linden Lab

Anheuser-Busch InBev and Linden Lab are making moves to improve their customer acquisition strategies in the face of more complex buying journeys.
Apr
22

Bed Bath & Beyond Snags True Value Leader as COO

John Hartmann has been named chief operating officer of Bed Bath & Beyond and president of Buybuy Baby, effective May 18, one of a series of appointments the company will announce in the coming weeks. Reporting to president and CEO Mark Tritton, Hartmann will lead the company's IT, supply chain and real estate divisions.
Apr
22

Costco Expands on Instacart Partnership to Deliver Prescriptions

Instacart's prescription delivery service is now available from nearly 200 Costco locations across seven states, plus Washington D.C., with plans to expand nationally in the coming months. Uncover how the digital experience works.
Apr
22

Build-A-Bear Brings Its Experiential Retail Online

Build-A-Bear Workshop, known for its in-store retail experience, has launched a new online program and is donating teddy bears to children impacted by COVID-19.
Apr
22

U-Haul Hitches a Ride to Contactless Payments

The DIY moving company has added Scan & Go technology to all stores, enabling customers to use their mobile devices for contact-free transactions during this age of social distancing.
Apr
21

Jennifer Morgan Steps Down as SAP Co-CEO

Christian Klein will continue as the sole CEO.
Apr
20

LuckyVitamin Offering BOGO Memberships to Support Frontline Healthcare Providers

Health and wellness e-commerce retailer LuckyVitamin is offering front-line healthcare providers free six-month memberships to its LV+ program for every new standard member who joins.
Apr
15

Kroger and the UFCW Issue Urgent Call to Designate Grocery Workers as First Responders

"This designation is absolutely critical as it will ensure these frontline workers have priority access to personal protection equipment like masks and gloves," Kroger CEO Rodney McMullen and UFCW International president Marc Perrone say. Find out more.
Apr
15

New Service Can Help Drive Repeat Sales at Brick-and-Mortar

LedgerPay and Dunnhumby are teaming up in the name of repeat sales.
Apr
15

DSW Partners With Supermarket Chain Hy-Vee

The pair up will bring DSW'S digital experience to Hy-Vee supermarket shoppers. In addition, Hy-Vee is now offering free full-service fueling. Get the details.
Apr
14

Rite Aid to Open More COVID-19 On-Site Testing Locations

An online platform will triage people for the new testing locations coming to Rite Aid sites in the coming weeks.
Apr
13

Grocery Retailer Hy-Vee Adds Digital Ordering of Curbside Meals

As the lines between supermarket and restaurant blur amid the coronavirus pandemic, Hy-Vee has added a way for shoppers to order meals through a website or mobile app for curbside pickup. Find out more about the grocer’s latest pivot.
Apr
09

Instacart Launches Two Features to Unlock More Delivery Windows

Last week, Instacart saw overall customer order volume up by more than 300% year-over-year. Now it has launched two new features as demand for grocery delivery continues to surge.
Apr
09

A New Tool Aims to Help Companies Reduce Product Shortages via AI — and it’s Free

A new, free tool for U.S. businesses is designed to help reduce critical product shortages during the coronavirus health crisis via artificial intelligence and big data.
Apr
09

New Platform Accelerates Enterprise Commerce Initiatives

The solution is intended to help retailers and brands address speed, flexibility and performance issues in light of unprecedented online demand.
Apr
09

New Partnership Unlocks Consumer Insights in the Shooting Sports Industry

Celerant Technology has teamed with SCOPE CLX, a business analytics program for the shooting sports industry, in the name of consumer insight.
Apr
08

Hearing Loss Info Centers Coming to Walmart Stores

Many of Walmart’s stores will soon feature a new way for its customers to treat their hearing loss.
Apr
06

BJ’s Brings On New Analytics Executive VP

The retailer has nabbed a former Bain exec as its new executive VP, membership, analytics and business transformation
Apr
06

Publix Goes Contactless at the POS

Grocery retailer Publix has rolled out contactless pay to all its stores to protect the health of its customers and associates during the coronavirus pandemic. Get the details.
Apr
03

Lowe's App Lets Store Managers Monitor Foot Traffic

The new app is part of a series of store changes the retailer has made to improve social distancing during the coronavirus health crisis.
Apr
02

Carhartt to Make Masks & Gowns for COVID-19 Efforts

While retailers make moves to support their front-line workers during the health crisis, manufacturers across the globe are modifying their factories in order to pitch in.
Apr
02

New Personalization Platform Helps Footwear Retailers Find the Perfect Fit

The Volumental Engage marketing personalization platform helps retailers leverage this type of data by building e-commerce experiences, promotional marketing content, retargeting and loyalty programs.
Apr
01

Walgreens Expands On-Demand Delivery Nationwide

Addressing the spiking need for home delivery, Walgreens and Postmates have expanded on-demand delivery to almost every state. Find out how Walgreens shoppers can now get health and wellness items and other household essentials delivered to their doors.
Apr
01

Tailored Brands Is Back Online

The Men's Wearhouse and Jos. A. Bank parent company has reopened its e-commerce fulfillment centers and will manufacture and donate 50,000 masks. Get the details.
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