Lord & Taylor has been launched as a digital Collective Store. Learn what this means for the iconic retailer.
J.Crew has launched new initiatives that further its corporate social responsibility (CSR) and sustainability goals by focusing on products, supply chain and third-party partnerships.
The specialty lighting retailer has promoted an honored executive who has spent over 30 years with the company. Uncover who took the top spot.
The sustainable fashion retailer and brand under the United Commerce Group (UCG) portfolio is investing in its omnichannel experiences.
Select Houston residents will be able to get pizza delivered via R2, an on-road robot, starting this week.
A new touchless capable payment system enables Foot Locker customers to have complete control over their checkout experience.
The new additions will enable suppliers to access ad placements on Topsmarkets.com, shopper-targeted off-site ad placements across programmatic media and paid social, and real-time sales reporting at the UPC level.
Convenience chain Kum & Go is taking steps to unify its supply chain and merchandising optimization.
Maternity apparel retailer Destination Maternity said a database containing personal customer information was breached in March.
The Division of Alcohol and Tobacco Control has partnered with the MoDOT Highway Safety and Traffic Division to launch a free app to aid retail employees in verifying the authenticity of IDs.
Learn how Trader Joe’s has partnered with MagnusCards by Magnusmode, a free app dedicated to making the world a more accessible place for people with cognitive and intellectual disabilities.
Fred Meyer, a division of The Kroger Co., is updating its home electronics departments after a successful pilot. Learn why the grocer is experiencing roughly 92% sales lift in the new departments.
Firestone Complete Auto Care’s parent company will open 58 new stores across the U.S. in 2021 as part of the company's continued growth strategy.
After acquiring the retailer just two years ago, Gap Inc. will cut ties with premium children's fashion brand Janie and Jack. Learn how its new owner will invest in artificial intelligence and predictive analytics technologies to grow the brand.
Online musical instrument and pro audio retailer Sweetwater has promoted Jason Johnson to chief information officer, adding the position to its c-suite. Johnson has been with the company since 2013, most recently as SVP of IT, leading the in-house software development, cloud, and network infrastructure teams.
Party City Holdings is investing to gain more visibility into category spending at its 800-plus company-owned and franchised stores in North America.
The apparel retailer and brand, which operates 46 retail locations in the U.S. selling its “absurdly soft” clothing, has added such important capabilities as mobile checkout, endless aisle and ship-from-store.
DICK’S Sporting Goods has extended its relationship with CommerceHub to support its e-commerce growth.
98% of convenience store retailers have had to deal with the impact of store system failure, according to a new report.
Walgreens will participate in its first Localization Summit on May 13, a virtual showcase for diverse, local and regional businesses and entrepreneurs to share their retail offerings with the retailer’s merchants.
Spanish grocer Consum Cooperativa Valenciana has tapped Algonomy to drive its omnichannel personalization and real-time customer engagement efforts.
Amazon customers can discover new music, watch live streams, and browse a curated, Prime-eligible selection of an artist’s merch, vinyl, and more.
Albertsons Companies is piloting a remote-controlled delivery cart in Northern California, joining the growing list of grocers exploring automated delivery options.
Find out who is the next vice president of store operations for BSRO's more than 2,200 tire and vehicle service centers, including Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus and Wheel Works.
The grocer, which operates more than 275 stores in eight states, will open several in-store nail salons by the end of 2021 inside select locations. The first nail salon will open inside the Bettendorf, IA, store in early April.
A trio of independent retailers are taking steps to make their merchandising and marketing more data-driven through the use of artificial intelligence.
The Michaels Companies will be acquired by global investment firm Apollo in a deal valued at $3.3 billion
Ahold Delhaize USA, the parent company of Giant Food, The GIANT Company, Hannaford and Stop & Shop, has unveiled new health and sustainability goals as part of a detailed, purpose-driven strategy to enable customers to make healthier choices, create greater product transparency, eliminate waste and taking bold climate action, all in support of developing a more sustainable food supply chain.
While the pandemic has prompted a rapid increase in virtual meetings, some retailers expect the trend to stick after its conclusion.
Apparel and footwear retailer Zumiez will use advanced analytics and enterprise planning to accelerate its digital finance transformation. Learn how.
Nordstrom is teaming with smart fitness brand Tonal for a series of concept customer experience areas.
In addition to launching more than 60 freestanding locations and 200 locations inside Kohl’s stores later this year — making the beauty retailer’s largest store expansion — Sephora is also launching buy-online-pickup-in-store at all freestanding stores by April.
Urban Outfitters Increases Volume of Customer Transactions by 25% Through Virtual Customer Experiences
Urban Outfitters has successfully bolstered ongoing customer engagement and sales during COVID-19 through virtual customer experiences. Learn how.
The new service will enable retailers to leverage subscription selling models and expand customer service opportunities.
Premium custom clothing retailer Knot Standard has introduced a fully-virtual showroom experience for new and existing customers. Learn how it's allowing the retailer to personalize the digital shopping experience.
Grocery chain Kroger is the latest retailer to suffer a data breach. Learn how it is among the victims of a breach involving third-party vendor Accellion’s file-transfer service.
Crocs is putting the kibosh on poorly cropped images in its new media management lifecycle initiative.
Tractor Supply Company will acquire Orscheln Farm and Home, a farm and ranch retailer with 167 stores in the Midwest, for approximately $297 million in cash.
Aptos will acquire LS Retail, a provider of software tech solutions for retail, hospitality, food service, pharmacy and forecourt businesses.
Learn how the SnapBlooms website connects customers from all over the U.S. with local florists, allowing them to purchase from a wide range of high-quality flowers locally.
The acquisition expands VTEX's U.S. and Canada customer base, adding $1 billion in annual GMV with new customers such as Reformation, Sleep Number and The Bouqs Co.
Nordstrom has opened Black Founders, its latest Center Stage activation at Nordstrom NYC, in celebration of Black History Month. Learn more about the two month-long pop-up shop.
Sephora has announced the eight selected brands who will participate in the retailer’s 2021 Accelerate incubator program, which for the first time ever features a cohort comprised exclusively of founders of color.
The company is also opening 100 new stores this year, with a specific focus on Arizona, California, Florida and the Northeast.
A hotel convenience store in Japan is implementing a checkout-free experience leveraging biometric authentication technology.
Lush employees—who are increasingly working remotely—can now communicate with customers and peers across multiple channels, from any location, and on any device. Get the details.
GNC is competing in today's crowded e-commerce market by creating a seamless, engaging customer experience across web, mobile and other channels to increase customer loyalty. Learn how.
A top QSR operator has deployed a prescriptive, predictive artificial intelligence platform to gain competitive advantage in the face of the pandemic.
Managed network services and cybersecurity solutions provider SageNet has acquired Convergent, a digital signage products and services provider to Fortune 1000 companies.
Barbeque chain Famous Dave’s is boosting its last-mile delivery capabilities in order to meet today's strong demand for takeout and delivery.
Drizly, which is in compliance with local regulations in more than 1,400 cities, works with local retailers to provide consumers with beer, wine and alcohol.
In order to help foster an inclusive, bias-free and equitable workplace for its associates, Ulta will make investments to advance associate competencies and foster greater collaboration.