GNC shared details about the benefits its omnichannel investments have had on its customer service and experience capabilities.
Learn how Wakefern is making advertising easier for its suppliers and setting brands up for continued success on its platforms.
Learn how Boscov’s plans to implement key e-commerce elements and unify personalization and order management operations strategically over time.
Learn about Midwestern retailer Fleet Farm's new loyalty program and its first-ever Fleet Farm mobile app.
The Container Store is implementing new technology to capture customer feedback and deliver actionable insights across the organization.
The program, which kicks off on May 1, will offset emissions through the purchasing of carbon credits at $8 per metric ton.
Panasonic Corporation has announced its agreement to acquire Blue Yonder, the end-to-end digital fulfillment platform provider.
QVC US and HSN are once again seeking entrepreneurs who may have the next big brand or product with The Big Find international product search.
Sally Beauty Holdings, Inc. is tapping artificial intelligence (AI) to power its pricing, promotion, markdown and competitive intelligence.
Wayfair is looking to hire approximately 1,000 technologists to its engineering organization globally over the next year, including an initial 200 positions at each of three new Wayfair engineering sites. Learn what jobs are open to fill from software engineers to analysts and data scientists.
Learn how an automated micro-fulfillment center supports Big Y’s newest e-commerce platform and shopper experience.
Learn how Dollar General Corporation has entered an employee training partnership for personalized frontline-focused learning.
Lord & Taylor has been launched as a digital Collective Store. Learn what this means for the iconic retailer.
J.Crew has launched new initiatives that further its corporate social responsibility (CSR) and sustainability goals by focusing on products, supply chain and third-party partnerships.
The specialty lighting retailer has promoted an honored executive who has spent over 30 years with the company. Uncover who took the top spot.
The sustainable fashion retailer and brand under the United Commerce Group (UCG) portfolio is investing in its omnichannel experiences.
A new touchless capable payment system enables Foot Locker customers to have complete control over their checkout experience.
The new additions will enable suppliers to access ad placements on Topsmarkets.com, shopper-targeted off-site ad placements across programmatic media and paid social, and real-time sales reporting at the UPC level.
Select Houston residents will be able to get pizza delivered via R2, an on-road robot, starting this week.
Convenience chain Kum & Go is taking steps to unify its supply chain and merchandising optimization.
The Division of Alcohol and Tobacco Control has partnered with the MoDOT Highway Safety and Traffic Division to launch a free app to aid retail employees in verifying the authenticity of IDs.
Learn how Trader Joe’s has partnered with MagnusCards by Magnusmode, a free app dedicated to making the world a more accessible place for people with cognitive and intellectual disabilities.
Maternity apparel retailer Destination Maternity said a database containing personal customer information was breached in March.
Fred Meyer, a division of The Kroger Co., is updating its home electronics departments after a successful pilot. Learn why the grocer is experiencing roughly 92% sales lift in the new departments.
Firestone Complete Auto Care’s parent company will open 58 new stores across the U.S. in 2021 as part of the company's continued growth strategy.
After acquiring the retailer just two years ago, Gap Inc. will cut ties with premium children's fashion brand Janie and Jack. Learn how its new owner will invest in artificial intelligence and predictive analytics technologies to grow the brand.
Online musical instrument and pro audio retailer Sweetwater has promoted Jason Johnson to chief information officer, adding the position to its c-suite. Johnson has been with the company since 2013, most recently as SVP of IT, leading the in-house software development, cloud, and network infrastructure teams.
Party City Holdings is investing to gain more visibility into category spending at its 800-plus company-owned and franchised stores in North America.
The apparel retailer and brand, which operates 46 retail locations in the U.S. selling its “absurdly soft” clothing, has added such important capabilities as mobile checkout, endless aisle and ship-from-store.
DICK’S Sporting Goods has extended its relationship with CommerceHub to support its e-commerce growth.
98% of convenience store retailers have had to deal with the impact of store system failure, according to a new report.
Walgreens will participate in its first Localization Summit on May 13, a virtual showcase for diverse, local and regional businesses and entrepreneurs to share their retail offerings with the retailer’s merchants.
Amazon customers can discover new music, watch live streams, and browse a curated, Prime-eligible selection of an artist’s merch, vinyl, and more.
Spanish grocer Consum Cooperativa Valenciana has tapped Algonomy to drive its omnichannel personalization and real-time customer engagement efforts.
Albertsons Companies is piloting a remote-controlled delivery cart in Northern California, joining the growing list of grocers exploring automated delivery options.
Find out who is the next vice president of store operations for BSRO's more than 2,200 tire and vehicle service centers, including Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus and Wheel Works.
The grocer, which operates more than 275 stores in eight states, will open several in-store nail salons by the end of 2021 inside select locations. The first nail salon will open inside the Bettendorf, IA, store in early April.
A trio of independent retailers are taking steps to make their merchandising and marketing more data-driven through the use of artificial intelligence.
The Michaels Companies will be acquired by global investment firm Apollo in a deal valued at $3.3 billion
Ahold Delhaize USA, the parent company of Giant Food, The GIANT Company, Hannaford and Stop & Shop, has unveiled new health and sustainability goals as part of a detailed, purpose-driven strategy to enable customers to make healthier choices, create greater product transparency, eliminate waste and taking bold climate action, all in support of developing a more sustainable food supply chain.
While the pandemic has prompted a rapid increase in virtual meetings, some retailers expect the trend to stick after its conclusion.
Nordstrom is teaming with smart fitness brand Tonal for a series of concept customer experience areas.
In addition to launching more than 60 freestanding locations and 200 locations inside Kohl’s stores later this year — making the beauty retailer’s largest store expansion — Sephora is also launching buy-online-pickup-in-store at all freestanding stores by April.
Apparel and footwear retailer Zumiez will use advanced analytics and enterprise planning to accelerate its digital finance transformation. Learn how.