Channel Convergence: Challenges and Opportunities

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Channel Convergence: Challenges and Opportunities

By Tim Denman - 06/16/2014
Omnichannel, or whatever you call it, is revolutionizing retail and creating enormous pressures, and even the savviest of retailers are still learning how to handle the new reality.

At the Retail Executive Summit, Rajeeve Kaul, former SVP, OfficeMax Workplace, Office Depot/Max will lead a closed-door session titled "Channel Convergence." In the session retailers will talk frankly among themselves about their challenges and opportunities with e-commerce platforms, cross-channel transaction engines, creating a single view of the customer, removing silos, integration efforts across channels, and more.
 
Kaul joined OfficeMax in 2011 as senior vice president of strategy and pricing. In his role, he had full responsibility for developing go to market strategies to drive gross margin for the company. He has a proven track record of growing margin and unlocking value by focusing on strategy and analytics to gain insights and drive business decisions.
 
The 13th annual Retail Executive Summit will be held June 18-20, 2014 at the Grand Del Mar in Grand Del Mar, California. The conference features keynotes from retail leaders, peer-to-peer exchanges, relationship building, and the 4th annual CIO of the Year Awards. For more information, to view the full agenda, or to register for the event click here.

Others attending the event include: