What defines customer experience today and how will it evolve through the year 2030? A comprehensive global research study reveals four new retail rules to abide by in the coming decade: where we are today, where retail will be by 2030, and the technology in play for each.
The mega retailer has partnered with Apple to bring its popular Walmart Voice Order grocery shopping solution to the Siri platform. Hear the details of the new partnership and how the AI solution streamlines on-the-go shopping.
Jeff Bezos is no longer the richest man in the world after shares dipped on news of Amazon’s profit slide. Meanwhile the retailer expanded its Amazon Hub Counter service into three new brick and mortar retailers.
With a mountain of challenges comes a single simple question: How to get consumers into the store and keep them coming back? Here are some innovative technologies that show promise for even greater disruption in the store.
In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."
The acquisition of Silicon Valley based Apprente furthers McDonald’s commitment to voice-based ordering in its drive thru lanes and mobile ordering initiatives. Learn the details and what it means for the massive quick serve restaurant chain’s tech roadmap.
Instead of fighting for their lives, retail leaders are looking for ways to continue driving growth by improving customer experience and loyalty; and many are turning to artificial intelligence and voice technology to accomplish this. This push towards in-store voice assistants will be driven by these three things.