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A collection of news, articles and other featured content about Chatbots.

Carrefour and Google Launch Voice-Enabled Grocery Shopping

Carrefour and Google have launched a new voice-based grocery shopping experience, via Google Assistant. Uncover how the service works and aims to simplify and personalize the grocery shopping experience in France.

Lululemon’s Booming Digital Business Not Enough to Offset Store Closures

Lululemon Athletica posted solid digital sales, but the boost in online activity wasn’t enough to save it from a 17% sales dip, as temporary store closures due to the COVID-10 pandemic took place. Learn how intelligent sourcing capabilities and virtual engagement is helping the retailer to capture online sales, a trend it hopes will continue post-pandemic.

Amazon and Walmart are still battling it out for retail dominance with breakneck innovations and technology investments. Last time we reported on how these two giants stack up, readers voted on who was winning in five key areas. Get the results and updates on where they are today in these critical growth areas.

The retail industry is facing its most critical time in its history, but there are strategies they can employ to carry themselves through to brighter places.

In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."

Walmart said while it’s discontinuing the text-based, personal-shopping service Jet black, what it learned from the relationship will live on.

Uncover how David’s Bridal’s new concierge bot Zoey provides an omniexperience with Apple Business Chat, combining automated technology with real people.

What defines customer experience today and how will it evolve through the year 2030? A comprehensive global research study reveals four new retail rules to abide by in the coming decade: where we are today, where retail will be by 2030, and the technology in play for each.

Download this Special Report to learn the three innovative point of sale strategies that matter and the retailers that are making them work.

Check out RIS’ annual look at the highlights and key trends from the NRF Big Show 2018. Relive the big moments and catch up on what you might have missed.

RIS explores two of the hottest topics in supply chain today: real-time supply and artificial intelligence. Learn how leading retailers are meeting demand though the use of still emerging technology that can locate individual products anywhere in the supply chain in real time.

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