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Chatbots

A collection of news, articles and other featured content about Chatbots.

The acquisition of Silicon Valley based Apprente furthers McDonald’s commitment to voice-based ordering in its drive thru lanes and mobile ordering initiatives. Learn the details and what it means for the massive quick serve restaurant chain’s tech roadmap.

With so much to gain, e-commerce businesses can’t afford to lose sales due to poor website design. Frost & Sullivan reports that annual B2B e-commerce will reach $6.7 trillion by the year 2020.

Burberry is testing a new retail chat tool it created in partnership with Apple. Learn how the tool will help Burberry store associates interact with important customers directly.

Instead of fighting for their lives, retail leaders are looking for ways to continue driving growth by improving customer experience and loyalty; and many are turning to artificial intelligence and voice technology to accomplish this.

The warehouse chain has gone live with “Ask Sam,” a voice responsive app that acts as a digital assistant for associates. Learn the details and how the new tech is turning associates into brand ambassadors.

As Ulta sets its sights on global expansion, the beauty retailer is making moves to build the store of the future. From AR and AI, to chatbots and BOPIS, learn what innovations Ulta is deploying.

In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."

When voice technology first appeared in Hondas in 2004, it seemed like a perfect fit for the technology. Drivers had a hands-free way to interact with the car to adjust the radio, make calls, and more.

Artificial Intelligence has hit the retail space in a big way over the past few years, including a sharp rise in these e-commerce shopping helpers. Here's a few good reasons why shoppers will be seeing more of them in 2019, and likely enjoying them even more.

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