In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."
Today, conversational commerce is so easy that customers don't even have to press a button. Is this a good thing for shoppers and retailers? What are the downsides? Is voice-command commerce over hyped?
As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.
It’s hard to pick up an article on emerging technologies in the retail industry these days without reading something about Chatbots. Over the last few years Chatbots have gone from a fun and entertaining exercise to a must have for companies. Therefore it’s not surprising that a plethor