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Chatbots

A collection of news, articles and other featured content about Chatbots.

The warehouse chain has gone live with “Ask Sam,” a voice responsive app that acts as a digital assistant for associates. Learn the details and how the new tech is turning associates into brand ambassadors.

As Ulta sets its sights on global expansion, the beauty retailer is making moves to build the store of the future. From AR and AI, to chatbots and BOPIS, learn what innovations Ulta is deploying.

When voice technology first appeared in Hondas in 2004, it seemed like a perfect fit for the technology. Drivers had a hands-free way to interact with the car to adjust the radio, make calls, and more.

Artificial Intelligence has hit the retail space in a big way over the past few years, including a sharp rise in these e-commerce shopping helpers. Here's a few good reasons why shoppers will be seeing more of them in 2019, and likely enjoying them even more.

In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."

Walmart shoppers can now place an order with nothing more than their voice thanks to a new partnership with Google. Learn the details of the initiative and what sets it apart from the field.

Review the simple steps retailers can take to access the benefits of chatbots and be well on their way to serving customers with the enhanced experience they bring to the commerce journey.

CFO Brian Olsavsky said there is “much uncertainty as to what the impact of the government rule change is going to have on the e-commerce sector [in India]. Get the details of Amazon's fourth quarter results, Alexa advancements, and what the company is saying as it looks ahead.

Omnichannel marketing aims to give people universally pleasant and fulfilling experiences — whether people engage with a company on their tablets, through social media, in a store, or within an app. Look at five retailers who accomplished this in 2018.

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