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A collection of news, articles and other featured content about Chatbots.

Voice technology is at the forefront of every retailer’s mind, but voice assistants are unforgiving when it comes to accuracy of results. The key to providing a seamless customer experience with voice technology is twofold.

As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.

Nordstrom just closed deals to acquire two digital retail technology companies. One will impact the retailer's new employee app rolling out this year. The other is a platform rooted in conversational commerce. Learn what this tech will do for Nordstrom's personalization strategy.

Artificial intelligence is reshaping the retail industry. Its massive computing power and real-time insights are making their mark on every aspect of the enterprise. Read on and discover how leading retailers are leveraging the technology to become smarter, faster and more profitable.

Check out RIS’ annual look at the highlights and key trends from the NRF Big Show 2018. Relive the big moments and catch up on what you might have missed.

With a sales growth of 6.7% and online growth of 21% it's another record year, as this home improvement retailer continues to strike a balance between online and in-store growth. Learn how The Home Depot is connecting online sales to the store and what its plans are going forward.

This is one article you don't want to miss. Check out our annual look at the trends, buzzwords, tech, and ideas that will dominate the retail industry over the next year.

Expect to see Amazon invest more in voice-assisted commerce. Find out what's next for Alexa after positive sales of Echo devices were surprising, even to the e-commerce giant.

The mobile revolution has transformed retail, but one very large group has been left behind: in-store associates.

While the use cases are obvious many are still apprehensive of the emerging tech. Explore why despite AI's obvious ability to improve customer satisfaction and in turn drive sales, it still gives some retail executives goosebumps.

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