Chatbots

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Chatbots

A collection of news, articles and other featured content about Chatbots.

As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.

This is one article you don't want to miss. Check out our annual look at the trends, buzzwords, tech, and ideas that will dominate the retail industry over the next year.

While the use cases are obvious many are still apprehensive of the emerging tech. Explore why despite AI's obvious ability to improve customer satisfaction and in turn drive sales, it still gives some retail executives goosebumps.

Chatbots are quickly becoming a strategic weapon for companies looking to differentiate themselves through customer experience. However, retailers can benefit from the use of chatbot technology inside their organization as well. Here are four benefits of leveraging this technology internally.

The first-of-its-kind chatbot uses multiple data feeds to answer customer questions in natural language within seconds. Learn its capabilities and how it is helping to redefine the mall experience.

Tommy Hilfiger has built a fully interactive brand experience with cutting-edge solutions including a shoppable live stream, image recognition and conversational commerce. Learn how this next-gen tech helps Tommy bring its unique experience to the masses.

Target reveals its four latest retail tech tools in stores. From a new workforce app to chatbots, find out how this top retailer is adding cutting edge tech to improve the physical store experience for shoppers.

Voice activated experiences now open new paths in the customer journey. How can retailers effectively use these platforms to engage all possible customers?

This Roadmap report provides a framework for utilizing sophisticated artificial intelligence solutions and execution engines to successfully communicate with consumers and power the ongoing digital transformation.

Artificial intelligence is powering much of the game-changing technology retailers are leveraging to provide a differentiated customer experience, and its influence is only going to grow, and grow quickly.

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