Chatbots

 

Instead of fighting for their lives, retail leaders are looking for ways to continue driving growth by improving customer experience and loyalty; and many are turning to artificial intelligence and voice technology to accomplish this.

The warehouse chain has gone live with “Ask Sam,” a voice responsive app that acts as a digital assistant for associates. Learn the details and how the new tech is turning associates into brand ambassadors.

As Ulta sets its sights on global expansion, the beauty retailer is making moves to build the store of the future. From AR and AI, to chatbots and BOPIS, learn what innovations Ulta is deploying.

Artificial Intelligence has hit the retail space in a big way over the past few years, including a sharp rise in these e-commerce shopping helpers. Here's a few good reasons why shoppers will be seeing more of them in 2019, and likely enjoying them even more.

Walmart shoppers can now place an order with nothing more than their voice thanks to a new partnership with Google. Learn the details of the initiative and what sets it apart from the field.

Review the simple steps retailers can take to access the benefits of chatbots and be well on their way to serving customers with the enhanced experience they bring to the commerce journey.

CFO Brian Olsavsky said there is “much uncertainty as to what the impact of the government rule change is going to have on the e-commerce sector [in India]. Get the details of Amazon's fourth quarter results, Alexa advancements, and what the company is saying as it looks ahead.

Jennifer Fleiss co-founded Rent the Runway and Jetblack and recently landed on RIS' "Top Women in Retail Tech" list for 2019. In this exclusive Q&A we take a deeper dive into Fleiss' remarkable experience in inventing new ways for consumers to shop.

The partners have launched a gift-giving service on Google Assistant and Google Home that allows shoppers to find the perfect last minute gift and seamlessly pay for it with nothing more than their voice.