The idea of adding generative AI’s ability to quickly produce unique and personalized content for chatbots is understandably attractive, especially for companies dealing with high-volume interactions. But there are drawbacks.
OpenAI CEO Sam Altman, whose company created ChatGPT, was one of three experts who testified at a Senate Judiciary subcommittee hearing exploring the oversight of artificial intelligence. Here are the top takeaways for retailers.
Instead of fighting for their lives, retail leaders are looking for ways to continue driving growth by improving customer experience and loyalty; and many are turning to artificial intelligence and voice technology to accomplish this.
The warehouse chain has gone live with “Ask Sam,” a voice responsive app that acts as a digital assistant for associates. Learn the details and how the new tech is turning associates into brand ambassadors.
Artificial Intelligence has hit the retail space in a big way over the past few years, including a sharp rise in these e-commerce shopping helpers. Here's a few good reasons why shoppers will be seeing more of them in 2019, and likely enjoying them even more.
CFO Brian Olsavsky said there is “much uncertainty as to what the impact of the government rule change is going to have on the e-commerce sector [in India]. Get the details of Amazon's fourth quarter results, Alexa advancements, and what the company is saying as it looks ahead.
Jennifer Fleiss co-founded Rent the Runway and Jetblack and recently landed on RIS' "Top Women in Retail Tech" list for 2019. In this exclusive Q&A we take a deeper dive into Fleiss' remarkable experience in inventing new ways for consumers to shop.
With a mountain of challenges comes a single simple question: How to get consumers into the store and keep them coming back? Here are some innovative technologies that show promise for even greater disruption in the store.
The partners have launched a gift-giving service on Google Assistant and Google Home that allows shoppers to find the perfect last minute gift and seamlessly pay for it with nothing more than their voice.
A collection of news, articles and other featured content about Chatbots.