Christopher & Banks Enhances Decision Making With QuantiSense BI

Specialty women's apparel retailer Christopher & Banks has licensed both QuantiSense's Playbooks and Retail Business Intelligence to help automate the management of retail exceptions across its 598 stores in 44 states, as well as to provide the business analytic platform for the enterprise. QuantiSense develops retail exception management software.

LuAnn Via, president and CEO of Christopher & Banks said, "We are excited to start using a solution that will provide us the ability to easily and quickly identify the more meaningful adjustments for leveraging our allocation, purchasing and planning decisions. We do not have the luxury of investing important management time to find and address exceptions that have little impact.

"Finding and managing the retail exceptions that matter the most, whether it be on avoiding stock-outs of product in stores where we could be selling more or making adjustments to store size profile curves to better meet what our customer needs is an opportunity for us," Via added. "The QuantiSense solution is designed to quickly show our people what actions to take on an item/store basis to both enhance and accelerate our allocation, purchasing and planning decisions."

"I look forward to sharing the QuantiSense software with our team," said Lisa Klein, vice president of IT and planning & allocation. "Currently it is very time consuming for our people to both find and manage all of the more important retail exceptions buried in our retail data. There are simply too many exceptions to sift through on a daily basis, so the traditional focus has been on the top SKUs and stores.

"A more accurate and easier way to drive this process is clearly a job for computer software designed specifically to manage our retail exceptions," Klein noted. "Once implemented, our focus will shift to managing the SKUs and stores which the platform identifies as offering the biggest potential returns."
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