Perhaps unsurprisingly, many of the organizations remain hampered by hiring challenges. Forty-one percent of the CIOs have reported slow hiring for IT roles, according to Gartner, while 35% reported decreasing overall IT budget and 29% cited an IT hiring freeze.
As a result, CIOs are being proactive by relaxing geographic and role requirements to expand their IT talent pipeline, Ramirez said. “Some organizations have found success by hiring early-career technologists and providing upskilling opportunities to fill critical technology needs.”
Operational excellence and customer/citizen experience have been the most popular digital initiatives undertaken by the companies over the last two years, according to Ramirez, but they often don’t meet enterprise needs quickly enough.
Nearly half of CIOs plan to invest in training programs to upskill and reskill IT staff, and 46% also plan to establish fusion teams. Forty-six percent also plan to automate workflows to free up IT time.
“Recruiting the right IT expertise takes time and planning, especially for skills in architecture, cybersecurity, cloud computing, and agile software development,” said Ramirez. “Ensure that IT has relevant roles, skills, and capacity to meet enterprise objectives. This may require embracing a blended workforce model of IT and business domain roles.”
The survey was conducted October through November 2022 among 501 respondents in North America, EMEA and APAC.
This story originally appeared on CGT, a sister publication of RIS News.