Eighty-three percent of retailers say customers’ omnichannel expectations in stores have increased compared to five years ago. Download this infographic to learn how deliver a frictionless, omnichannel experience to customers by seamlessly connecting employees to both shoppers and each other.
Hudson’s Bay Co. reported a bigger third-quarter loss, despite its ongoing work “fixing the fundamentals.” Find out how digital is providing a bright spot for the department store retailer and what progress it has made.
Innovations in shopper tracking technology provides next-gen insight into how customers, associates and merchandise move inside stores. Savvy retailers are seizing this opportunity to reimagine what the store is and can become.