Cloud Computing

RIS CIO of the Year 2020: Sarah Miller

Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.

Experience the Next Generation of Loss Prevention with Shrink Management as a Service (SMaaS)

Managing shrink in the modern world is harder for retailers than ever before. While smart devices and technologies are available to make shoppers’ lives easier, those same technologies are also available to criminals, making shoplifting easier.

Making the “Net” Work for the Store of the Future

Data analytics, artificial intelligence, automation, and voice commerce are shaping the store of the future. Yet these next-gen retail experiences aren’t possible without a powerful network keeping you connected to the cloud.

Kronos and Ultimate Software to Merge

Kronos Incorporated and Ultimate Software have entered into a definitive merger agreement to form one of the world’s largest cloud companies.

The Difference Between Customer Experience and Customer Feedback

Managing the customer experience is vastly different from soliciting customer feedback.

Digital Transformation 101: A Guide to the New Retail Revolution

Retailers are radically rethinking how they use technology, pursuing new business models and creating highly personalized shopping environments that coordinate seamlessly across channels. Read about how you can enhance in-store, online and omnichannel shopping experiences, along with back-of-house operations, in this comprehensive new guide to digital transformation.

Checklist for Gaining Real-Time Supply Chain Visibility

Internet of Things technologies brings real-time visibility to the supply chain. With a sensor-based digital supply chain, businesses can transform how they manage products and shipments across channels. To do so, companies need the right strategy.

Why Today’s Networks Must Be Fast, Secure, and Powerful

Many retailers are challenged to keep up with burgeoning consumer demands due to network architecture limitations. Download the latest chapter in the RIS Explorer Series to learn what you can do about it.

How Robust Networks Enable Digital Transformation

Retail technologies are powerful when leveraged in the store ― if the infrastructure is there to support them.

Retail-as-a-Service: What it Means for Commerce Innovation and Survival

Retailers fighting to stay relevant and competitive are reshaping their businesses with innovative technology and strategically focused experiences. Retail-as-a-Service (RaaS) is the lifeline they need to transform with agility, innovation, and speed-to-market to save them from obsolescence.

5G Is Coming, Are You Prepared?

The next-generation network will deliver high speeds and reduce latency, enabling retailers to fully leverage current and future cloud opportunities with confidence.

Wayfair Invests in Tech to Help Scale Its Growing Business

Wayfair is using Google Cloud as the foundation for its new hybrid cloud strategy. Find out how the tech is helping it make real-time decisions as the business grows, increase employee productivity, and ensure a smooth customer experience.

The Good, The Bad, and The Quickly: The Journey to Progressive Delivery

Progressive delivery is the process of releasing updates to a product gradually. You start by releasing the changes to a small audience and then gradually to larger audiences. Learn why progressive delivery is so powerful and how it allows retailers to avoid downtime, limit blast radius, and learn during the process.

Exploring the True Value of Order Management Systems

Retailers are scrambling to adapt to the expectations of today’s customers. Radial partnered with Incisiv for a quantitative survey of executives across the retail supply chain and discovered that less than half of retailers are optimized to deliver on complex orders.