The annual “Store Experience Study” represents the 20th year of collaboration between RIS News and IHL Group. Benchmark your store technology stack against your peers and discover the retail industry’s tech investment plans for today and into the future.
Expect humans to become the “nice to have” component of the work equation as the next wave of technological change — the one that will remedy inflation and restore global GDP growth — is delivered from the enterprise side of business.
The ways and places retailers serve customers and improve operational efficiency have changed a great deal recently. Whether it’s a long-term location, a seasonal pop-up shop, or a self-serve kiosk, dependable connectivity is a necessity.
To keep up with the pace of retail, there must be progress in the supply chain. RIS uncovers how retailers can best unlock supply chain progress with machine learning, artificial intelligence, automation, and more.
Your warehouse sits squarely at the intersection of company profitability and customer satisfaction. Implementing a new warehouse management system (WMS) can be complex, but with pragmatic planning you can optimize profits and satisfy customers with minimal disruptions.
Best Buy has tapped Amazon Web Services to leverage its cloud compute, storage, database, and security services to create more interactive, virtual experiences for consumers, such as live product demos with experts.