Columbia, Sorel Expand E-Commerce to Canada, Europe

The company plans to launch new e-commerce sites for its flagship Columbia brand, as well as for its rapidly growing Sorel brand, enabling customers in Canada, U.K., Germany, France, Italy, Netherlands, Belgium, Austria, and Spain, to buy Columbia and Sorel brand products online directly from a company-managed e-commerce site for the first time.
 

www.columbia.com will offer the broadest selection of Columbia’s innovative, high-performance outdoor products, while www.sorel.com will feature a complete assortment of styles that have made Sorel one of today’s hottest global fashion footwear brands.
 

For customers who prefer to research online and then buy in-store, both sites will offer easy, interactive tools to experience the brand, learn about product features and benefits, and find nearby independent retailers and online retailers that also carry the brands’ products.
 

“We see e-commerce as an important tool that helps us fulfill our responsibility to build a strong brand for the benefit of customers and all of our business partners,” says Christian Finell, general manager of Columbia’s Europe, Middle East & Africa (EMEA) region. “E-Commerce is an essential brand platform that allows us to bring our brands to life and help people find the styles they need to enjoy the outdoors.”
 

Doug Morse, general manager of Columbia’s Canada operations adds, “Our e-commerce platform is designed to perform as much more than a sales vehicle, providing information about our innovative technologies and directing customers to hundreds of leading independent brick-and-mortar and online outdoor retailers that support our brands.”
 

The company first launched U.S.-only e-commerce sites for the Columbia and Sorel brands in Fall 2009. Those sites have successfully expanded demand across all sales channels by bringing customers closer to the brand, engaging them through dialogue and interactive social networking functionality.

Using today’s leading e-commerce technologies, www.columbia.com and www.sorel.com will deliver an easy yet dynamic shopping experience.
 

Features will include:

Customers on both sites will also have the ability to reduce the environmental impact of their order by requesting shipment in a reused cardboard box using A Box Life, a patent-pending program the company developed and introduced two years ago. Since inception, 66 percent of shoppers on Columbia’s four branded U.S. e-commerce sites have chosen to have their purchases shipped in a used box. Customers can see where a cardboard box has travelled by scanning a Quick Response (QR) sticker located on the box.

Tracking a unique box’s path on www.aboxlife.com provides information such as the number of miles travelled, number of participants and the number of boxes saved. The company also attempts to minimize shipping material waste by using poly bags that are recyclable or reusable.