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Coronavirus Retail News

Macy’s Pins Holiday Hopes on Curbside After Staggering Quarterly Loss

While Macy's reported a staggering quarterly loss and is taking a “conservative view” for the remainder of the year, CEO Jeff Gennette said curbside pickup is going to be a “big secret weapon” for Macy’s this holiday season. Find out what Macy's plans for the holidays.

Rite Aid Developing New BOPIS Services to Scale Digital Growth

Rite Aid increased its e-commerce fulfillment capacity by 700% in just three weeks during its fiscal first quarter, as its previous efforts to strengthen its digital capabilities were given a COVID-19 stress test.

What retailers need to consider as consumers grow more comfortable (or not) with shopping in stores.

Sweetwater, a music retailer that’s nearing $1 billion in annual sales, found itself in the center of a perfect storm as one of the unexpected non-essential retail beneficiaries during the coronavirus health crisis.

Tips on how retailers can effectively communicate relevant and important information during the health crisis, helping teams remain healthy and happy.

The parent company to Food City, AJ's Fine Foods, Eddie's Country Store, and Bashas' and Bashas' Diné grocers is leveraging artificial intelligence to better support its merchandising and marketing needs during the health crisis.

Nike is shifting its operating model to fuel an acceleration in its consumer direct strategy, but that doesn’t mean it’s pulling back from physical stores. Find out why and what tech Nike is investing in to support digital growth.

The department store chain is another retailer that’s been hit hard by the effects of the widespread, COVID-19-prompted store closures in the spring.

The struggling retailer filed Chapter 11 in May as its multi-year turnaround efforts were no match for the widespread store closures enacted to help slow the spread of COVID-19.

Kroger began investing in digital several years ago to build an ecosystem that would deliver anything, anytime, anywhere. Those investments, along with new steps the grocer took during the coronavirus pandemic, led to 92% sales growth in digital channels in its Q1. Find out how if the grocer thinks the trend will keep going.

Accessories retailer Claire's Stores suffered a data breach on its e-commerce website, in which payment skimmers were injected and used to steal customer data. Get the details and learn why the retailer may have been targeted because of temporarily closed stores.

Months of near-lockdown conditions have kickstarted new retail tech strategies and solutions that grocers are ready to embrace. See which ones have been pushed to the forefront and which are ready to move off the back burner.

Sales at U.S. retailers in May were the highest monthly jump on record, as the economy stated to reopen after shutting doors due to the COVID-19 pandemic and business adapted to new regulations. Learn what the numbers mean and where dollars are being spent.

With safety measures in place at its DCs, The Children’s Place’s store network is helping to fulfill orders. Learn more and hear the retailer’s plans to shutter 300 stores, as it shifts focus to digital sales.

Amazon’s latest tech innovation provides real-time social distancing feedback, and it plans to open source the technology. Learn more.

Zara-owner Inditex is closing up to 1,200 smaller-sized stores, as the fashion giant unveils a proprietary digital platform and pivots to speed up its digital transformation. Learn how it expects RFID and proprietary IT architecture will help it meet soaring online demand.

Starbucks announced it will close up to 400 traditional cafes and open new stores with innovative formats. Learn how Starbucks will accelerate the transformation of its U.S. stores to meet evolving customer needs.

Lululemon Athletica posted solid digital sales, but the boost in online activity wasn’t enough to save it from a 17% sales dip, as temporary store closures due to the COVID-10 pandemic took place. Learn how intelligent sourcing capabilities and virtual engagement is helping the retailer to capture online sales, a trend it hopes will continue post-pandemic.

Shopper sentiment during the pandemic varies across retail sub-verticals and U.S. regions, while media consumption is also affecting shoppers’ feelings about the in-store experience and their plans to shop.

Private equity firm Sycamore Partners is in talks to acquire to JCPenney if the struggling retailer’s negotiations fail with its creditors, according to a report.

In our interviews with the RIS News 2020 Influentials, we asked them to share their predictions on these changes, as well as the tech they think retailers will be most interested in investing in.

Although the business environment of 2020 remains uncertain, Dick's said it will continue to invest in technology. Uncover the retail tech areas the retailer will look to innovate in.

It's imperative to explore long-term structural changes that the digital commerce market might see, as well as the adaptations companies can make in the coming months and years.

David's Bridal is adding video services to its digital customer experiences, helping brides social distance while planning for their big day.

Beauty retailers Sephora and Ulta have made a living through services and letting consumers’ try-before-they-buy. As they reopen amid COVID-19, RIS looks at two tech areas they are using to respond to altered shopping behaviors.

Target is making more moves to better support its associates, including a permanent raise to its minimum wage, access to new healthcare services, and recognizing Juneteenth as an official company holiday.

Retailers have a unique opportunity to shoot for the moon and re-engineer their businesses after coronavirus.

Despite the upheaval, consumers’ expectations for a flawless, frictionless and personalized shopping experience remain mostly unchanged.

Walmart is making its first foray into the resale market. Find out how the world’s largest retailer hopes to appeal to budget conscious shoppers at a time when U.S. personal spending has seen the largest decline on record.

Aptos has introduced four new products developed to help retailers manage the challenges wrought by COVID-19.

When it comes to operating with purpose, luxury online retailer Olivela has been putting its money where its mouth is from the get-go.

FedEx Office and online design platform Canva have teamed up to create a digital design-to-print marketplace, making it easier for retailers to create professionally printed materials to get back to business.

The phenomenal spike in e-commerce during the COVID-19 pandemic brought on unplanned peaks and a rush to automation. Learn how to peak-proof the supply chain and be ready for anything.

Threats to sourcing, fulfillment and production have placed extreme stress on the supply chain worldwide. These learnings can help retailers stay afloat now and in the months to come.

Gap Inc. will slash its capital spend by half, focusing spend on technology and supply chain investments to support changing customer shopping habits. Get the details and learn how it hopes to o operate a “smaller, healthier Gap.”

JCPenney filed for Chapter 11 bankruptcy protection on Friday, a not wholly surprising move for the beleaguered department store chain stressed even further by the effects of COVID-19.

After piloting the contactless service at 16 clubs, the positive results spurred the retailer to roll it out nationwide.

Signet Jewelers will permanently close up to 400 stores by the end of this year while it grows its digital experience services for the remaining fleet.

Learn what retailers can do to identify cost-optimization opportunities across their IT ecosystem now while also protecting the IT budget over the long term.

Tractor Supply Company is launching its first mobile app and updating its website in response to increased demand from COVID-19.

Tech Investment Post COVID-19 explores where retailers may begin to invest once the crisis is behind us and everyone has had a chance to breath.

Walmart aced the omnichannel test during its first quarter, leveraging its store fleet to reach consumers in its stores and online.

Sephora will begin a phased reopening, starting with 70 stores on May 22, however the in-store shopping experience will look vastly different and the playful makeup testing Sephora is known for will be on hold. Get the details.

After the unprecedented shuttering of most physical store locations across the U.S., many retailers are now preparing for the “grand re-opening of retail.” Here are four areas to thoughtfully analyze as your business plans to open up.

Curbside, zero-contact bike repair, virtual outfitting and more are coming as REI announces its store reopening plans. Find out what REI stores will look like going forward.

Walmart provided more details on its new Express two-hour delivery service, piloted last month and on its way to nearly 2,000 stores.

Off-price retailer Tuesday Morning has filed for Chapter 11 bankruptcy protection in response to "immense strain" from the COVID-19 pandemic. Learn how the retailer plans to shutter stores and emerge in a stronger position this fall.

First piloted in a select locations, the option was quickly embraced by its customers, said Jason Hart, Aldi CEO, who noted that demand for the service is increasing.

Nordstrom may be readying to open its stores, but that doesn’t mean it’s giving up contactless curbside services.

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