Total Wine & More seeks to drive mobile coupon redemptions and brand engagement. Meanwhile, the independent retailer of fine wines continues its fight in Massachusetts over its alleged violation of state price controls on liquor.
It's borderline cliché to state that the retail landscape is changing fast: This has been the case for almost an entire generation of shoppers, as malls across the country empty out and consumers flock to the internet.
NRF's annual expo is called the Big Show for a reason, no matter how hard you try you just can't see it all. Check out the news, trends and sessions that were all the rage at this year's show and catch up on what you might have missed.
Urban Outfitters has gotten creative with its loyalty program, launching Free People Me. The program is more about creating a sense of community among shoppers than redeeming discounts, rewards for interacting with the brand include designing products and fashion shows at a customer's local store.