When it comes to grocery and e-commerce, the scene is changing and it’s changing fast: 70% of grocery e-commerce shoppers have shopped online for less than two years. Review these four steps to learn how grocers can build a digital presence that creates value and increases bottom-line profitability.
NRF's annual expo is called the Big Show for a reason, no matter how hard you try you just can't see it all. Check out the news, trends and sessions that were all the rage at this year's show and catch up on what you might have missed.
In-store “clipping” is increasing, despite the fact that 23% of shoppers are unaware their primary store has a digital coupon program. Uncover more digital coupon statistics and learn how to make this customer-centric tech work for you.
Urban Outfitters has gotten creative with its loyalty program, launching Free People Me. The program is more about creating a sense of community among shoppers than redeeming discounts, rewards for interacting with the brand include designing products and fashion shows at a customer's local store.
Macy's is technologizing the shopping experience, creating a seamless omni-channel environment for customers in its stores. With the expansion of online inventory, Google Wallet, RFID and a shoe floor, Macy's takes the lead.