As today’s retailers look to drive profits and improve customer loyalty, most are giving curbside pickup, mobile apps and other touchless services a good, hard look. There are factors to consider, however, when launching or refining your curbside experience — it’s more than just parking spaces and app notifications.
Today’s constantly changing climate require solid strategies that support a business both today and for the long haul. In “Strategies for Implementing Retail Curbside and Touchless Services,” we break down what retailers need to know about executing curbside and touchless services that will be successful now, through the pandemic, and when it’s behind us.
Read on for an edited webinar transcript and the presentation slides.