The Cross-Channel ExperienceEmbracing SoMoLo retailing was the focus at the 2012 Cross-Channel Retail Executive Summit Preparing for 2017: The Year of Omni-Channel2017 will be the year of omni-channel, find out how retailers can plan and execute an omni-channel strategy without losing shoppers. O'Reilly Uses Cross-Channel Fast Fulfillment O'Reilly Auto Parts is able to move merchandise between stores based on pre-set shipping routes and access to store inventories to quickly fulfill the customer's needs. Secrets to Engaging Social Shoppers Revealed One retailer meets the challenge using rich customer data to increase social media engagement and m-commerce sales. Learn how at CCRES. 2017: The Year of Omni-Channel Retailers are faced with the task of becoming omni-channel ready for 2017. Anoop Kulshreshtha will discuss priorities and strategies for omni-channel success. E-Commerce Exposed: Six Key Differentiators E-commerce is more than selling online, find out the six key differentiating factors retailers look for in platforms.