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27th Annual Retail Tech Study

Find out in the 27th Annual RIS/Gartner Retail Technology Study how retailers are responding to fast-moving changes in the marketplace by investing in game-changing technology.

Find out how to improve performance analysis with external data! 

The five cutting-edge retailers highlighted in this cover story are driving the industry forward thanks to a dedication to technological innovation that furthers their unique position in the market.

Williams-Sonoma's e-commerce revenues grew to almost 52% of total revenues. Now the company is setting its sights on investing in the digital customer experience. Uncover the retailer's 2017 plans and details of Pottery Barn's new augmented reality app & 3D design tools.

Deciding on the retailers to examine for our annual Five Retailers That Matter feature involved a fair amount of deliberation. And while the decision to include one retailer and exclude another could be debated, one thing is certain: all five retailers that made the final cut truly matter.

Target snags a 30-year Kroger veteran as its new senior vice president, grocery, fresh food and beverage.

Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.

Bubbles of “irrational exuberance” have occurred before in such retail segments as computers, music, video, electronics and sporting goods, the most recent. The next one, unfortunately, is apparel.


Kroger refuses to back down from its commitment to technological innovation despite a challenging, depreciatory environment. Learn how and where the grocer continues to invest.

The Children's Place is expanding store closures amidst a rise in same store sales, as it continues its e-commerce push. Part of its digital transformation effort in 2017 includes developing its customer personalization. Find out the three ways it plans to do this.

Download this Retail IQ report and discover how leading retailers are leveraging in-store digital technology to ensure associates are able to provide consumers with the personalized service they demand.

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