In today's retail environment, a good or bad customer experience can make or break retailers competing for shopper dollars. Here are the top ten retailers from Forrester's "US Multichannel Retailers Customer Experience Index, 2018."
The retailer plans to more than triple its physical presence over the next few years, highlighting the need for a modernized supply chain and point of sale solution. Read on to learn how Five Below is addressing these critical systems.
Data science is the foundation of Stitch Fix’s success, helping the brand grow from startup to billion-dollar retailer in just seven years. Learn how it leverages big data to personalize the experience and grow its offerings.
Macy's has acquired a minority equity stake in technology retailer b8ta to help it along with its in-store customer experience. Uncover how the move will help Macy's scale its new pop-up shop concept, The Market @ Macy’s.
While many retailers are struggling to build long-term shopper devotion, Ulta’s loyalty program is enjoying double-digit growth. Find out what the brand is doing to attract and retain profitable shoppers.
Walmart is the biggest retailer on the planet, but it strives to be much more. It wants to be one of retail’s biggest disruptors. Read on and catch up on Walmart’s latest cutting-edge initiatives and strategies it feels places it on the leading edge.
The apparel retailer's new unified commerce and data analytics initiatives will provide rue21 with a customer-centric view of its business that will allow it to better serve shoppers. Learn the details.