Walmart is testing six next-gen approaches in two new stores to enhance the customer experience through technology. Industry experts tell RIS News what this move means for Walmart and the future of retail.
Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.
Mobile technology is the link that delivers real-time, user-friendly and unified information across every retail organization. With the right mobile solutions in place, retailers can provide the personalized experience today's shoppers desire while improving organizational efficiencies.
While foot traffic is disappearing many malls are still capturing shoppers. Is the American mall in danger of collapse or just an evolution? Read on to learn the current state of the mall and how it can be resurrected to its former glory.
The "20th Annual Mystery Shopping Study" recognizes seven retailers who excel in customer service. Discover who those retailers are and don't miss out on other notable numbers and findings from the study.