Data Management

Salesforce Releases Digital 360 to Personalize Customer Experiences

Salesforce’s new Digital 360 platform combines its Marketing Cloud, Commerce Cloud and Experience Cloud solutions into a single source of truth for personalizing customer experiences.

Bed Bath & Beyond Taps Google to Rebuild Market Authority

Bed Bath & Beyond's multi-year collaboration is intended to help it rebuild authority in the home, baby, beauty and wellness markets.

AutoZone Saved Millions in Labor Costs Using This One System

Although labor has served as AutoZone’s largest expense, the retailer for years struggled with inflexible workforce management systems that were capped off by poor integrations.

Supply Chain Technology Study 2020: Balancing Supply Chain Resilience and Efficiency

Gaping holes emerged in the retail supply chain during the early days of the COVID-19 pandemic. In the 2020 Supply Chain Technology Study, RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can improve their ability to recover quickly from future disruptions.

Prioritizing Amid a Sea of Data: Victories & Roadblocks Behind Today’s Analytic Investments

Data is the new oil and analytics is the refinery — this timeworn phrase continues to hold water, but it’s next-gen analytics taking the driver’s seat in today’s retail industry. We dive into the Retail and Consumer Goods Analytics Study 2020 to put even more context behind the numbers.

AutoZone’s Road to Optimization – How They Improved Labor Scheduling and Reduced Labor Costs

VIEW ON-DEMAND! Date: August 27th at 2:00 PM EDT Discover how AutoZone, a leading auto parts retailer with over 6,000 stores, improved labor compliance and optimized labor scheduling by implementing intelligent workforce management across all stores. Tom Newbern, Executive Vice President o

Investing in the Analytic Future

vIEW ON-DEMAND! Retailers and consumer goods companies need to be able to react seamlessly in real-time to unforeseen challenges. The worldwide COVID-19 crisis exposed holes in their ability to effectively predict and meet unprecedented demand.

Retail and Consumer Good Analytics Study 2020

RIS and CGT uncover the analytic shifts happening in retail and consumer goods today and benchmark the industry’s analytic maturity in this interactive and exclusive report.

Carrefour and Google Launch Voice-Enabled Grocery Shopping

Carrefour and Google have launched a new voice-based grocery shopping experience, via Google Assistant. Uncover how the service works and aims to simplify and personalize the grocery shopping experience in France.

Retail's Pause is Over: Let's Look Where Tech Investments Might Be Headed Now

Tech Investment Post COVID-19 explores where retailers may begin to invest once the crisis is behind us and everyone has had a chance to breath.

Cleo’s CIC Agent Providing More Visibility into Data Integration Processes

Cleo's CIC Agent lets enterprises securely connect and integrate to on-premise systems, while providing configuration and control in the cloud even when APIs do not exist.

Tech Investment Post COVID 19

Experience the Next Generation of Loss Prevention with Shrink Management as a Service (SMaaS)

Managing shrink in the modern world is harder for retailers than ever before. While smart devices and technologies are available to make shoppers’ lives easier, those same technologies are also available to criminals, making shoplifting easier.

Are Retailers missing an opportunity to turn data into dollars?

A client told me this just the other day, and it struck a chord; not because it is a pithy play on words, but because it is so very consistent with many of my recent client discussions. “There is data in that system, but we haven’t applied the resources to harvest it and do anything with it.”