Demandware ExpertCommerce: Joint Venture with Omniture and Sapient

6/23/2009
Demandware announces ExpertCommerce, a comprehensive program that delivers e-commerce initiatives to fashion retailers. Designed for small- to mid-market e-commerce businesses, ExpertCommerce combines Demandware's on-demand e-commerce platform; best-practices from Demandware and Sapient for e-commerce strategy, implementation, integrations and ongoing revenue growth; and leading third-party technologies, including Omniture Web analytics.

With ExpertCommerce, fashion retailers and consumer brands benefit from e-commerce best practices developed by Demandware and partner Sapient over the course of more than one hundred site implementations.

The Demandware ExpertCommerce includes: 

- Demandware E-Commerce Platform: Participating clients receive the complete functionality of the Demandware eCommerce Platform including the innovative SiteGenesis Storefront, a best-practice, customizable ecommerce site optimized for fashion retailers and consumer-branded manufacturers. 

- E-Commerce Solution Strategy: Seasoned Demandware experts, drawing on experience designing and launching dozens of successful ecommerce businesses, guide clients through site architecture development, user experience considerations, storefront feature selection and best-in-class third-party technologies for order management, fulfillment, customer service, payment gateways, e-mail, ratings and reviews, and more.

- Expert Implementations: With more than one hundred successful site launches, Demandware and Sapient have both the experience and methodologies required to deliver projects successfully. Implementation services include project planning and management, storefront development, integration to back-end systems and third-party technologies, storefront design, and quality assurance and testing.

- Omniture SiteCatalyst: Omniture's Web analytics package, SiteCatalyst, is delivered to participating clients at no additional cost. The delivery also includes setup and site tagging to enable clients to take advantage of best-practices in site analytics.

- Fixed-Date, Accelerated Implementations: An operational e-commerce business based on the Demandware E-Commerce Platform is delivered with no implementation fees.

- Revenue-Driving Services: Post launch, clients receive ongoing revenue-enhancing services, such as affiliate marketing, SEO, site search optimization, PPC optimization, ongoing design, analytic reviews and more, all delivered by operational e-commerce professionals, to help them overachieve their revenue goals.
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