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Digital Commerce

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.

Top 3 Omnichannel Strategies Retailers are Using During COVID-19

Omnichannel technology has become a survival tool for handling unexpected pivots and spikes in demand. This takes a look at the top three strategies retailers are employing to help mitigate the ongoing impact of the pandemic.

‘Digital is the New Normal,’ Nike CEO Says

Nike saw digital sales skyrocket 82% in its latest quarter and CEO John Donahoe doesn’t expect consumer habits to revert back. Uncover how Nike’s investments in its app ecosystem, omnichannel fulfillment capabilities and RFID are make it a tech powerhouse.

RIS takes a deep dive into the current and future states of resale, rental and subscription/membership models and how they are revolutionizing retail in 2020 and beyond.

Whether a national chain or a mom-and-pop, all retailers were plunged into a new operating model at the onset of COVID-19. In this case study, we explored how two different grocers modernized their route to market and their digital storefronts in order to successfully serve customers during the health crisis.

Lowe's is adding pickup lockers at all of its U.S. stores. Learn more about the BOPIS tech and how it will improve the customer experience this holiday season.

As part of Foot Locker's ongoing platform with Nike, the new digital experience online offers live design sessions, shopping, trivia and more, while a new partnership with Rock the Vote will bring a digital hub for voter information to stores.

The retailer launched its new progressive web app technology earlier this year and has continued to expand it in the wake of the pandemic. Learn how the tech helps make customer trips to the pharmacy safer and easier. Lear

In order to succeed during COVID-19, retailers must urgently develop mobile apps that ensure consumer and staff safety without sacrificing customer service or complicating operations.

RIS scours the data available to give you a peek at what 2020’s holiday peak season will look like.

While Kroger is seeing triple-digit growth in home delivery, shoppers continue to flock toward click-and-collect fulfillment because of the flexibility it offers. See how its navigating today's new customer to capture loyalty.  

Bed Bath & Beyond's multi-year collaboration is intended to help it rebuild authority in the home, baby, beauty and wellness markets.

Giving new meaning to the term “quick pivot,” BoConcept developed an e-commerce site with a virtual showroom and personalized chat service in the span of just two weeks in April.

Men’s fashion retailer Haber Holding is accelerating its omnichannel transformation across its 170-plus stores.  

Amazon has launched a new luxury shopping experience available to Prime members by invitation only. Learn how Luxury Stores will use retail technolgy to create a new online experience and what the first Oscar de la Renta store will offer.

Retailers have beefed up e-commerce capabilities in anticipation of a monster holiday selling season online. The best way to avoid a tsunami of returns is to be proactive and use technology like AI and analytics to spot trends and fix problems before they get out of control. Here’s how.

While COVID-19 has wrought great uncertainty, dramatic shifts in consumer behavior have also unlocked opportunities for savvy retailers. Learn how a next-gen tech infrastructure coupled with strong leadership can help seize these opportunities.

While it’s tempting to chalk up the issue of having more visitors than a website can handle as good problems to have, the truth is that crashing from an influx is the stuff of e-commerce nightmares. Learn how the lifestyle brand managed its retail debut by developing a robust digital foundation.  

The pandemic is taking the path for tech innovations along some specific routes. Here are some predictions about where it's headed.

A sudden spike in e-commerce sales can be overwhelming, especially considering supply chains and last-mile networks may be congested due to disruptions. Here are pointers for e-commerce retailers to deal with the staggering order volume:

Walmart has developed a new way for kids to engage with toys this holiday season that combines their unboxing fervor with “choose your own adventure” engagement.

Amazon has opened its first namesake grocery store, Amazon Fresh, in Woodland Hills, CA, and, as you’d expect, it’s packed with retail innovation. See videos, photos and more of the freshest new store in town.

Whole Foods Market has opened its first permanent store dedicated solely to fulfilling online orders. See inside the new retail format closed to customers.

There's a lot that needs to be thought through before we will begin to see a real breakthrough in greater, more meaningful implementations of a universal cart. Here are six key considerations.

Ulta Beauty posted record e-commerce growth and launched new digital technology, including a new chatbot, service-booking tool, and updated GLAMlab capabilities in its Q2. Learn how Ulta is meeting the needs of beauty shoppers during the health crisis.

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