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Digital Commerce

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.

Macy’s Pins Holiday Hopes on Curbside After Staggering Quarterly Loss

While Macy's reported a staggering quarterly loss and is taking a “conservative view” for the remainder of the year, CEO Jeff Gennette said curbside pickup is going to be a “big secret weapon” for Macy’s this holiday season. Find out what Macy's plans for the holidays.

Coming Soon to a Walmart Near You: Drive-In Movies and Summer Camp

Walmart is finding a new use for its store fleet, as well as new ways to digitally engage its customers.

Nike is shifting its operating model to fuel an acceleration in its consumer direct strategy, but that doesn’t mean it’s pulling back from physical stores. Find out why and what tech Nike is investing in to support digital growth.

RIS examines the technologies and strategies needed to take your pricing capabilities to the next level as retail powers full steam into pandemic recovery.

Tanger Factory Outlet Centers has launched a virtual shopping concierge service that aims to give shoppers the outlet shopping experience without leaving home.

RIS’ annual look at retail’s top power players and the percentage of the massive retail market they control.

The big lesson learned from Kroger’s recent quarterly report is that its massive investment in technology, which Wall Street considered risky, is delivering huge returns.

Apparel brand Bombas teamed up with Taboola to promote its 2020 Pride collection, featuring limited-edition socks inspired by the bright, diverse LGBTQ+ community. Get the details.

Hobbycraft leveraged AI to employ specific personalization strategies that allowed them to meet their goals and exceed expectations.

Kroger began investing in digital several years ago to build an ecosystem that would deliver anything, anytime, anywhere. Those investments, along with new steps the grocer took during the coronavirus pandemic, led to 92% sales growth in digital channels in its Q1. Find out how if the grocer thinks the trend will keep going.

Accessories retailer Claire's Stores suffered a data breach on its e-commerce website, in which payment skimmers were injected and used to steal customer data. Get the details and learn why the retailer may have been targeted because of temporarily closed stores.

RIS sister publication Progressive Grocer’s “2020 Top Women in Grocery” once again rounds up a community of extraordinary women. While all of these women make the grocery industry what it is, RIS breaks out 10 Top Women in Grocery Technology from the list.

Walmart has joined forces with Shopify to open its third-party Walmart Marketplace site up to new small and medium businesses. In addition it's testing a self-checkout only store, amid shopper desire for contactless experiences. Get the details.

Amazon’s latest tech innovation provides real-time social distancing feedback, and it plans to open source the technology. Learn more.

Carrefour and Google have launched a new voice-based grocery shopping experience, via Google Assistant. Uncover how the service works and aims to simplify and personalize the grocery shopping experience in France.

Lululemon Athletica posted solid digital sales, but the boost in online activity wasn’t enough to save it from a 17% sales dip, as temporary store closures due to the COVID-10 pandemic took place. Learn how intelligent sourcing capabilities and virtual engagement is helping the retailer to capture online sales, a trend it hopes will continue post-pandemic.

Zara-owner Inditex is closing up to 1,200 smaller-sized stores, as the fashion giant unveils a proprietary digital platform and pivots to speed up its digital transformation. Learn how it expects RFID and proprietary IT architecture will help it meet soaring online demand.

Walmart has acquired technology from CareZone to further develop its healthcare services.

Although the business environment of 2020 remains uncertain, Dick's said it will continue to invest in technology. Uncover the retail tech areas the retailer will look to innovate in.

It's imperative to explore long-term structural changes that the digital commerce market might see, as well as the adaptations companies can make in the coming months and years.

Find out how Meijer is offering free support to blind and low vision customers to increase accessibility and ease in their shopping trip.

Beauty retailers Sephora and Ulta have made a living through services and letting consumers’ try-before-they-buy. As they reopen amid COVID-19, RIS looks at two tech areas they are using to respond to altered shopping behaviors.

While many retailers have scaled back their 2020 store opening plans amid the coronavirus pandemic, Dollar Tree and Dollar General reaffirmed their commitment to open hundreds of stores. Get the details and learn about the retail tech they are employing to drive contactless service.

Walmart is making its first foray into the resale market. Find out how the world’s largest retailer hopes to appeal to budget conscious shoppers at a time when U.S. personal spending has seen the largest decline on record.

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