Digital Commerce

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Digital Commerce

A collection of news, articles and other featured content about Digital Commerce, including omnichannel, e-commerce, unified commerce, chatbots and artificial intellegence, and more.

What Is Retail’s Fastest Growing Tech Job?

As digital sales continue to make up a bigger piece of the retail pie, traditional in-store staff numbers are shrinking and tech jobs are rising in prominence. Find out which IT title is growing the fastest and the skills needed to claim a sought after position.

Amazon's Latest Delivery Spot: Shoppers' Cars

Would shoppers rather receive deliveries in their car than directly inside the home? Amazon has launched the service in 37 cities, moving beyond well beyond lockers in its recent innovations to avoid porch piracy.

Blockchain technology may have an enormous impact on the retail industry and 2018 is shaping up to be a critical year. Learn how these five retailers have been exploring blockchain and are now moving forward with real-world uses for the technology in our April feature.

Looking to capitalize on the popularity of Amazon’s Prime Day, Wayfair is debuting its own one-day sales holiday tomorrow. Learn the details of Way Day, and the retailer’s plan to recreate Black Friday magic this spring.

Walmart gives a sneak peek at its modernized website rolling out in May. See how the e-commerce giant is localizing and personalizing its shopping experience.

The retailer has announced an aggressive investment plan to evolve the foundational structure of the company. Learn how a new strategic focus coupled with cutting-edge technology will help BB&B improve its merchandising, pricing, service, and digital experience.

Less than a month after its purchase of consumer data and analytics firm Zodiac, Nike has acquired Israeli computer vision firm Invertex. Learn what 3D and artificial intelligence technology the startup will bring to Nike as it moves to strengthen its digital technology platforms.

The retail giant has earmarked $1 billion for a technology refresh. It has already spent half of that fortune and will spend the other half over the next three years. Learn Walgreen’s plans to upgrade its tech stack.

Download RIS/CGT's annual analytics benchmark research and rate your organization's analytics maturity against the industry leaders.

Is accepting Bitcoin as payment right for your business? From paying vendors to processing customer transactions, let’s take a look at six business-minded cryptocurrency benefits.

Shoppers continue to flock to the retailer’s stores and website thanks to strategic investments in technology designed to enhance the customer experience. See what the retailer is investing in today and its plan to monumentally increase sales by 2020.

RIS' annual look at the five retailers leading their respective segments thanks to pioneering strategies and the innovative use of cutting-edge technologies.

Walmart Going All-In on Its Pickup Tower Concept

The retailer’s limited in-store pickup tower deployment was a rousing success, spurring rapid expansion across the chain. Find out Walmart’s plan to scale the technology and the new features it is adding to further enhance the experience.

A simple retail truth has stood the test of time: satisfied customers lead to return visits and increased sales. See which 10 retailers are consistently meeting customer expectations in this annual customer satisfaction ranking based on 180,000 customer responses.

Download this must-read benchmark research report to find out how retailers are responding to fast-moving changes in the marketplace and the investments they are making in game-changing technology.


Cementing its reputation as a must-attend event on the retail calendar, ShopTalk 2018 opened with three big announcements from mega-retailers Amazon, Target and Macy’s.

EnsembleIQ analysts, American Express, and leading retailers met to discuss the business implications related to future store customer experience. Here are some key takeaways from this share group.

Download this Roadmap report and discover how to build a nimble and collaborative supply chain that has the back-end firepower to meet demand whenever and wherever it strikes.

Nike said consumer experiences comprised more than 50% of Nike's total revenue in Q3. Learn about the data and analytics firm it just purchased to power these experiences, its new website destination, its latest app pilot, and more.

No digital retailers are immune to shopping cart abandonment. It’s so prevalent that in 2016, e-commerce businesses lost $4.6 trillion worth of sales to users leaving sites with loaded carts. Why are retailers experiencing this? Customer expectations are at an all-time high.

Download this special report to discover how providing an engaging, tailored experience requires a mix of new-school tech and old-school knowhow.

Saks and Lord & Taylor stores in North America have been struck by a data breach, just days after Under Armour said its popular MyFitnessPal app suffered a data breach. Learn the details.

Domino's Pizza rolls out a mobile game, which is also a new way for its loyalty members to earn points toward free pizza. Uncover the latest way this tech-savvy food retailer is engaging customers.

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